AutoZone Auto Parts

A relaxing and well-stocked store. They were wonderful and instantly helpful to me and my family. Very patient as the key fob batteries were slippery and the little buttons came out and they made sure it was put back right and functional. So nice the whole time! I was trying to leave them a tip and they said they don’t take it and it’s all part of the process.

Excellent customer service! Yesterday morning my windshield wiper snapped off. After a very difficult day dealing with funeral arrangements, I finally went to get a replacement. They replaced the broken clip and put it on for me. The manager of the store was outside. I turned on my wipers to check them and the blade was fine, but Alex said "What is that noise' a banging noise that I have driven with for nearly 3 years and multiple blade changes. No one could ever figure out what it was, I just lived with it ever since I changed the manufacturer blades. 'That just isn't right' both of them agreed. They went inside and decided to replace both blades with an upgraded version of the ones I had on. Guess what? No more banging noise! They certainly have my future business!! Thank you Alex and staff for making my day better! Making my future drives SO MUCH BETTER! you deserve a 10+/10 rating!!!

Super helpful staff, good stock and prices.

I walked in and got in line (what I thought was the line), and a worker immediately asked me how he could help. I wasn’t in the store 10 seconds before Aaron offered to help me with getting a new battery for my Lexus. This young man made my day, and I told him so. He tested my old battery, explained the problem, gave me price estimates, then went ahead and replaced my bad battery with a new one. I was in and out in 30 minutes. I tried accomplishing the same thing at Firestone the day before, but they made me wait 3 hours (with a scheduled appointment) and never even touched my car. Big shout out to Aaron at the Autozone location in Depew, NY on Walden Avenue!!!!! Thank you so much for your help and your professionalism.

Quick friendly helpful service. Good attention to detail.....jug of oil was leaking, he noticed and replaced it immediately before checking me out. Made sure I didn't get any on me and even offer hand sanitizer wipes to wipe my hands just in case.

came in for adaptor for Tire Pump. Had picture on My cellphone & associate got it in a jiffy. paid for the item & left. Need to get something for Your Vehicle ?? Well, They probably have it. come and find out for Yourself. Military discount too.. Ray and Margie H.

I had a wonderful experience, and the team associate was very helpful and answered all my questions. I bought a new battery for my car. They made the whole process nice and easy. I will recommend this place to all my friends. Keep up the good work!. :)

extremely helpful guys. Great service. I Good prices

Walden and transit , Depew NY .....bought a new duralast gold battery this morning , the gentleman 👌 installed my battery today account I just had my neck fused and having issues with it , he went above and beyond helping me with my modern Chevy garbage ...dude I forgot your name , i,ll be back , but thank you , awsome dude ty !!

I used to go to advance auto until I had a water pump break off my truck some years ago. Someone from AutoZone came and tried to help and even ended up towing me to AutoZone and lending the tools I needed to finish fixing the truck. He spend around 4 or 5 hours helping and refuse any sort of money for his help. He alone showed the values of AutoZone and from that day I recommend AutoZone to everyone and I go myself. They also have great warrantys on parts. Make sure you have an account with your current address and phone number so they can look up your warranty if you lose a receipt.

I have gotten a battery here, had them run diagnostics and suggest a product that fixed the problem, but the best experience was just the other day when Nate offered to install a rear tail on light that had burned out. It may sound like a little thing but I didn't have a clue on how to I access the light and didn't have any tools. Nate was gracious and very personable!

Everytime I'm hear, I receive terrific service, esp appreciated when i need help finding solutions to challenges associated with building a gasser/street rod. I've been a customer here for a number of years. Yes, there have been times I've had to wait a bit but i know when its my turn, ill be taken care of.

I was stuck downtown after work, freezing in my car for 2 hours because my battery went. Had to wait to get it jumped and then I went over to Autozone on Walden Ave not knowing what to expect. Being a single mom of 3 and not many to help me, the amazing men at Autozone went above and beyond to take time in the freezing weather after this nasty storm to help me. I only feel bad I didn’t have cash on hand to tip them! They saved my night. Thank you.

Absolutely incredible as always the 2 people that worked here today were incredibly helpful and friendly this is what makes me want to always go to autozone

They were friendly, professional and could not have been more helpful.

I had a tough time with my Subaru headlight and Michael Minich went above and beyond with helping me replace it.
After discovering that there was a mixup with the year, he exchanged the bulb I bought before without any fuss and then proceeded to help me change the bulb. To change the headlight on the driver side, he had to remove the battery, just to take the burnt bulb out. He also took care of a few stubborn rusted bolts in the process.
All in all I can't express how grateful I am for his help and customer service.

Excellent customer service.

I had a problem with my online order (wrong parts)so I contacted this store. The associate who spoke with me was helpful and knowledgeable and suggested I come in. The manager went above and beyond to rectify the issue and helped me to exchange them. I was so happy to leave with the right parts!! Thank you, thank you, thank you!!

Shaun C is such a knowledgeable guy, not only did he fix my motorcycle, but he did it while on his lunch break outside! I was stranded and he told me what to buy and I bought the items needed, he then loaned me a tool and walked me through the process of diagnostics and charged my battery for me. After going through the bike he noticed a crimped wire and all fixed! Started right up and saved me hundreds of dollars and a tow! I offered to send him and his store a pizza and he refused and told me this is what we do here at Autozone and we will always help people get back on the road! Thank you Shaun C for your dedication to your job and Autozone! They should be proud to have such a good employee who went above and beyond!

Stopped in for new wipers. Had multiple options in stock for my vehicle. Good price and even offered to put them on for me.