O'Reilly Auto Parts

Today, Mon May 13th, I stopped in this O'Reilly store in Hartville to see if I could get some help. The gentleman at the counter listened to my question and assisted me. I was replacing an engine filter on my 🚗, and (2) of the metal clips that hold the cover on fell off and into engine compartment, He looked inside engine, and then went underneath car and felt around and found one clip. The other one we don't know what happened to it. But, I have to tell you, this guy is awesome. I was so appreciative that he found the one he did. The (2 )rear clips were still there, and the front clip he found will hold the filter compartment closed and safe to be driven. I forgot to ask his name, because I was so flustered that this had happened to me. Please tell him Thank You again for me, and give him cudos for helping a female customer out with great customer service!! This will always be my go to store from now on.

My experience was great. Cody was awesome! Super friendly and tested and changed my battery for me really quickly. Would recommend for anyone looking to test/change their battery.

Great service and decent prices. They had what I needed in stock.

I'm very pleased with the staff and the services I received. I needed a car battery. I called and they needed to order the correct battery- 2 hours later it was in! Anthony was an exceptional employee. He not only installed my battery, but replaced a corroded cable as well. He was kind, considerate, and professional. I am grateful and would recommend this business to give the best service possible. Many thanks!

I went in right at 7:30 this morning when they opened (6/30/21) because I needed my battery tested as I was sure that it was dead. The assistant manager was the only one working but he was fantastic (I wish I caught his name!). I was greeted kindly, then he quickly and efficiently tested AND REPLACED my battery in about 20 minutes. I've always liked this location, but I was truly impressed this morning by the customer sevice I received. I will continue to patronize this location!

I originally went to the Auto Zone up the road to get my battery tested and possibly replaced if need be. The guy barely talked to me or looked at me and tested my battery and told me it needed charged and said I could go to Mr. Tire and they would do it. I was very annoyed so I called O’Reilly’s and the lady working told me to come down and she took my battery out, tested it three separate times just to be safe and my battery came back bad. She got me a new battery with a warranty and installed it in 15 minutes. She was so kind and willing to help. I will be going to O’Reilly’s from now on!

I love this place. They always have everything I need and more. If not in stock they can get it in a jiffy. I know the other places do that too, but they are always so kind and polite!

Friendly fast service... Much better than the hartville Auto zone that acts like you're bothering them. This place is very helpful

Chris was very helpful I would use them all the time if I lived there thank you very much for your help

Great staff very helpful. Always have what I need when I need it.

My go to for auto parts ask for Lou he's very helpful and gets what you need..

Always helpful staff. Much better than the auto zone up the road that you can not buy brakes at without them finding a way to screw it up.

I've gone in several times needing help and Lou is so helpful and always kind.

Great service helped me install a new battery no problem.

Looking for a moderate price Christmas gift. The guys were very helpful with several suggestions.

Fast staff. We were in and out even though there was a pretty long line.

Great staff. Very willing to help, knowledgeable and friendly

These guys just make it right! Every time I need something I pass two other auto parts stores straight through town to O'Reilly's.

Very friendly and helpful staff. Great local resource.

Always very helpful with the parts I need for my vehicles.