O'Reilly Auto Parts

I was passing through Georgia and just so happened to have car trouble. I gave them a call and Mrs Jill answered the phone. She was really sweet and understanding. She went above and beyond to help me. Jacob was very helpful helping me find parts. (I’m not really car worthy) excellent workers!!

Jacob provided grade A customer service while trying to fix my turning signal bulb. It was a process! He took his time and tried multiple methods until we were able to fix my problem. I appreciate him and the other gentlemen he works with. Ladies, if you come here, they will do whatever they can to assist you.

Yo, Yo, Yo!!! Love ❤ me some O'Reilly Auto Parts! And their parts love my vehicle!! To me, their parts are close to the original based on what I have experienced with my vehicle. The customer service is great. They listen. That's important to me. Nooo, they listen. Get it?? Got it!!😇🥰. Peace Fam!!

Dennis was a great help. I went in for a battery issue and my car had to keep getting jumped in order to start and was told that I would need to get the part from the dealership. I was frustrated because it’s as if one problem kept occurring after the next and this was before I got to O’Reillys. I’m so happy Dennis came out of his way to come help me because I was literally sitting in my vehicle trying to figure out my next move, stressed and pregnant . Thanks again Dennis, he got me running without having to get a jump. He did let me know that this is only temporary but this will buy me enough time until payday .

This is a great store . Thank you, Ms. Mary, your aways on point 🦾🦾🦾

Hey I first would like to say the manager Jimmy really went above and beyond on his customer service! That guy right there help me and was very knowledgeable in the product I was looking for! His care and dedication for the his job has made me feel like good customer service still exist! Definitely will be coming back to see him! He’s amazing ! Thanks a lot Jimmy!!

The lady who works there I didn't get her name but she's awesome

i came to this store on oct/27/22 from the managers boss down to the clerk on duty were extremely helpful and went above and beyond what they needed to do they even went as far as to make sure i was good even after closing time id highly recommend this store

Mary, Mary, Mary!!! This lady knows her stuff and her customers. To go in and they call you by name is special and it means something. You're not just a face.
Do what yall gott do to keep her cause SHE IS WORTH IT!

Hello,
Great customer service. They do not rush you. They take one customer at a time in a professional manner.
06/05/2034
Thank you

Awesome experience for my first time there! Needed a battery and Lavendar was awesome customer service and skills! Quick and precise but accurate and knowledgeable. my kids loved him too! Will definitely recommend this place to friends and family and will come again! Thank you!

I went to get a battery charged and it wouldn't take a charge. I bought the battery Oct 2020 but when they looked up my number it wasn't there? They tried their best to find it. So I for got I used my company discount. They found it👍!! They were helpful and compassionate also professional. Thankyou!!

Excellent customer service. Mrs.Mary, is always helpful whenever I go into the store and staff.

Thank you to the store mgr that assisted me with coolant while being furious after an oil change at Braxton Automotive that had my coolant tank on empty. They asked me to bring the vehicle back on Monday after stating they topped off my coolant but seemed more like engine sabotage to me. The O'Reilly's mgr was very knowledgeable of my vehicle and assisted in effort of avoiding a catastrophic situation from unfolding. 🙏🏿😊

Great customer service and support from associates with the assistance of my battery.

Manager Mary McKay was excellent.
She was a big help cheerful and fast service. That's my store to shop from now on.

My vehicle is 20+ years old. Late oneTuesday night as I was returning home coming from an unfamiliar area with roads rainey and slick, my windshield wipers decide to act up and malfunction.
Somehow they became ensnared around each other and could not function above 20 percent to clear the rain from the windshield.
Driving, very, very slowly I made it home by God's AMAZING GRACE.
The very next morning I was at O'Reilly's to get new wipers. BUT not only were the wipers damaged, the wiper mechanism was the root of the problem. Not only did I need new wipers (one had been replaced only a week prior) but the manager came out to assist in installing the blades because it was not performing correctly even after installing the new wipers.
The manager, Mary, called for another person who was able to take the wiper arm apart and was able to see and fix the problem. He was VERY knowledgeable and explained exactly what happened and why.
After all that, they only charged me for the replaced wipers.
That was my third time to that store and each time has been very productive, friendly and service above and beyond I could ask or think.
O'Reilly Auto Parts is now my "go to auto store."

Excellent Service & knowledgeable staff. I'd personally like to thank Mary for her assistance. THANK YOU

Union city and 138 location is not bad had to drop in after work and cop a bulb for my headlight, Antonio was very helpful store manager. Thanks Again 👍🏾👍🏾💯

They get 5 stars for being accurate on inventory, semi knowledgeable on a wide range of vehicles and parts, and posessing common sense when offering advice and looking up parts......unlike their competitors