Pep Boys

My alternator decided to go out as we were passing through the area. I had it towed to the nearest shop which happened to be Pep Boys. It was nearly 4pm and I really needed to get home to Birmingham that night. Assistant Manager Tiffany and mechanic, Victor, stayed late to get me and my mom back on the road. They were so nice and accommodating. I would highly recommend them.

Love the service here. My go to place for all my cars ! Mr Bernie is great. He will walk you through the whole repair process from checking in to checking out! His team is great also!

Great Service - in and out by the Union City Pep Boys team. Special thanks to Bernie for his friendly personality and his knowledge as it pertains to auto service.

I’ve been coming to Pep Boys in Union City for years. They have seen me through 3 cars. I trust their work. Most importantly, their pricing always beats the competition. I’m always getting a coupon applied to my services.

My most recent experience was for an oil change on my newest car. A slight mishap during the appointment was rectified very quickly by management and the technician working on my car. I’ll see you all again in about 5,000 miles.

I had an appointment and ven though they pointed out a couple of other things needed I was still out in just over an hour. I was pleased because I had my two grandbabies with me and the t.v entertained them and chaos didn't break out..Lol

Great customers service here. Took care of me even when their system was down. Every one was very kind and informative. Really appreciate everyone’s help.

This location has never been this great. My experience was unbelievable. I've been coming for years because it's close to home, but my last experience will bring me back. Great job!

I want to extend my sincere thanks to Mr. Antonio! On my way to work, my tire pressure light came on, it was a total inconvenience. I googled tire shops near my area and by the grace of God, Pep Boys was open. I walked inside in a frantic and Antonio greeted me with a good morning and a warm smile. He assisted me without issue and I was able to get to work feeling confident that I won't have a blow out! He didn't want anything but to make sure that I was safe. We need more kind hearted people like Antonio in the world.

I stopped by to pickup a family member car after a repair. I did not enter the store but observed the pickup process. It was quick and did not require an additional visit. That alone earns applause.

I'd like to say Thank You to Larry and the Krewe at the PepBoys Union City,Ga location for their GREAT SERVICE ✨🛣💪🏼!!!

Larry provided exceptional service! He went above and beyond to ensure that my car service was done with perfection. He worked diligently despite the length of the service and complexity of the vehicle. Thank you Larry for providing excellent auto and customer service!!

I really enjoyed my experience here at Pep Boys Union City. Antonio had great customer service. He took real good care of me and my vehicle. Very nice, fast, and professional!

One thing I can say is that this is a VERY busy Pep Boys location, but the young gentlemen Tyrese who works as a service agent is very helpful. I told him my issue and he quickly made sure it was resolved just in time for me to handle personal business. He was patient with a great attitude. Excellent customer service.

Hakim is so nice, he is so gracious about checking on whatever I ask for.

As a single female, I know that I am a candidate for over pricing. Pep Boys, Union City 💙 provided me with an experience that was very important. They texted info for me to become knowledgeable concerning the why's and how's. It was refreshingly different. I was so pleased that I was going back to have the work completed. Oooooooooooooh, before I eye 👁 forget, they do a price comparison match🌞👀👀👀. I was surprised, but happy 😊. If you can provide paperwork with prices cheaper than there's, they will drop the prices of their items to those listed at lower price somewhere else. Buuuutttttttttt, you must provide the information. Please don't go without it expecting them to lower the price based on your WORD!!🙄. Nope! It's not happening. Okay "Fam", gotta go. But please, Union City Pep Boys, at Your Service. Ask for Antonio. "... Peace. 🥰👍. Update...recently returned to ask a question, nor service related. Peace ✌ Fam.

Seymore is the Mechanic that I truly TRUST! He has always done an Exceptional job for me when it comes to my Service Repairs or Obsevation of the problem if there is one. Larry also is a great Customer Service Representative who is very courteous and professional and he is always concerned about the needs of the customer. Thank you,

I always receive amazing service, and I love the intake person. She is ALWAYS nice and addresses my concerns.

They helped me in a pinch when I woke up to a flat tire on my birthday. Came in with no appointment on a fully booked day and was serviced within a hour or so.

Larry made this a smooth experience. He worked out the scheduling issues and made sure that I was able to receive my car in a timely manner. He deserves great thanks for helping me to get what my car needed. Thanks Larry

The customer service was very good. And they were honest! They told me what I needed done and didn't try to sell me anything extra or unnecessary.