Open Chord Music Shop

Highly satisfied with the work and modifications Eddie has helped me with over the past couple years on my guitars. Like any great shop, they stay busy and backed up, and I generally try not to ever rush the process. Good things have always come from my patience. Bee and Sam are very friendly and helpful in the shop, and I am so glad this part of town has a shop like this. Should you visit, your experience here will surely feel like a pleasant vacation away from the mega chain store. Great inventory.

Open Chord is a Cool little boutique guitar and music shop. There are some fine instruments in the open chord along with some entry level ones as well. The store is SUPER clean and orderly. The staff was friendly and helpful. I’d recommend spending some time at the open chord!

We’ve seen this place from the road a bunch and finally decided to stop by to get a guitar case for my son. Their prices were very reasonable and the staff was very friendly and helpful. We shouldn’t have waited so long to pay them a visit. I’ll definitely go back again.

Great place! Staff is friendly and knowledgeable. Eddie repaired and setup my PRS after my botched DIY pickup installation and it is incredible now! Highly recommended.

I’ve been in the store on multiple occasions and have bought a couple of guitars and have had several of mine worked on (set up with new strings). I have yet to meet anyone from their staff that isn’t knowledgeable about the instruments and equipment they sell. They are very engaging and helpful in every aspect! The workmanship is second to none and the overall service is the same! I highly recommend Open Chord for sure!!

I ordered a Suhr Hombre from Open Chord Music. Shipping was incredibly fast and the amp was packed secure and beautifully. Everything showed up in working order and it sounds fantastic! I’d definitely order from them again and will have to stop into the shop when I’m in the area. Thanks guys!

Great shop to work with! They shipped my guitar the same day I ordered it. Came setup and with quality strings on it and in mint condition as advertised. I’d definitely order from Open Chord Music Shop again.

Was there yesterday picking up some essentials, and learning about mandolins a bit. A couple of the staff are acomplished mandolin players .... (I tell you this, you've not lived until you've heard JSBach played on a great mandolin.)

Anyhow, their string instrument collection is excellent & is well complemented by their selection of high quality amps, and top notch accesories. (From picks, strings, polish, straps, ... you name it they probably have it.)

With fair pricing and about the nicest attention in the state, it's worth a visit. You'll be glad you did.
👍

My first purchase from Open Chord. It was outstanding. Great price, fast, safe shipping and a sticker for my drum cases! I’ll be back soon!
Thanks
Dave Franco
Too Much Saturn
Chicago

I purchased a new Suhr Mateus Signature Black guitar from Open Chord Music Shop and noticed an issue with the guitar. Once I notice the issue I contacted the shop by phone and email. Later, I was connected to the manager, Eddie, who was more than eager to fix the issue for me. I immediately felt better and knew I was in good hands. These folks deserve a 5-STAR google review for this reason: it was more important to make a customer whole again and have a good reputation for future business, then pinch pennies at the customer's expense.

You Rock Eddie!!

Bought a Strymon Big Sky and some new patch cables from these guys. The staff was super knowledgeable and very helpful in answering all my questions. They have a great selection of specialty and boutique guitar pedals. Definitely recommend checking this place out!

Traded a peavy valve king for a brand new Roland Jazz Chorus 40 watt. Awesome trade. I then traded a earnie ball expression overdrive for a boss super overdrive and they gave me a great deal. Great selection of pedals ,amps, and guitars too.

Fast shipping, excellent communication, and the electric mandolin arrived in perfect shape. Looks and sounds great! Highly recommend open chord music shop. Thanks!

Awesome service. Ordered my Andy Wood Gear box pedal online and it was delivered quickly and well packaged. I got lucky as it came autographed by Andy as promised.

just got a restring, awesome customer service, and very great experience! Never going back to guitar center lol

The best guitar repair shop in all of Knoxville, as well as a great shop of various instruments with nice prices.

Very nice lil music shop! The staff, Miller and Koi, are super knowledgeable, friendly, and helpful. They have a nice variety of stuff there. I get all my mandolin gear there!

I just purchased my first guitar at Open Chord Music Shop! The salesperson was sooo knowledgeable and helpful. Best retail experience of my life!

Very cool little music store. Crazy selection of Taylor acoustics. Can’t wait to get to a show at the attached venue.

Great service on a Saturday morning.