TD Bank

The smiles and personalized attention are appreciated. No matter how busy they get, there is no shortage of time committed to each customer. Hats off to the Gorham TD Bank Team.

Employees are professional, courteous, down to earth and kind.

The tellers here are really attentive and nice.

The manager in this store sucks too worried

I’ve been with TD for two days and nothing but problems. So the employees here are fine. TD as a whole is the problem. I went to purchase something online and had to do a verification code which was fine. Went to log into the online account to check my balance after just to be told I can’t log in and to call. Okay sure. I call and the other person was rude. They ask a million questions about your transactions but how are you supposed to know the proper date and amount IF YOU CANT LOG IN. If you ask them to repeat the prompt they all give you attitude. Luckily my guesses were close enough. Then I’m told my phone number doesn’t qualify for verification and I need to go into an actual bank? That doesn’t make much sense at all. The card works and I can purchase things but I’m going to be closing that account when my pending deposits clears. My account is constantly getting flagged and I’m constantly on the phone. That’s not what want in a bank. I opened up an account with Evergreen and I’m going to be switching to them. TD is such a disappointment.

The most unprofessional, discourteous customer service I have ever experienced in my entire life and that was from the branch manager. Run, do not walk, away from this bank. Employees there seem very unhappy under current management and rightfully so. With so many banking choices available, why even consider giving business to an entity that allows individuals like their branch manager to exist. Very discouraging. Update to review on 11-2-23: Management for the Gorham branch changed several months ago and the employees seem happier & eager to help customers. The tellers are friendly and try their best to service customers as fast as possible. New management has obviously made an impact on the quality of service as the employees now enjoy interaction with all customers.

Zero sense of urgency. Went to get a wire for closing on my home. Stopped at once branch who kindly let me know they were busy so made a phone to the gorham branch who said they had 3 members who are available to assist me to only show up as they were expecting me and be told to sit down and wait for over a half hr. Awful team at this location.

Have been to Gorham location multiple times that they are supposedly open according to their hours, but there aren’t enough staff so it’s drive thru and appointments only. Even the Bank Manager suggested that I should try the Westbrook location instead, that maybe they could actually help me.

$7 to cash a check from someone who does have an account at that bank? Only bank I have ever been to that does that. What did TD do to earn the money?

Waited in drive thru for 10 plus minutes. I was the only car at the window. The person inside never talked or seemed like she cared about how long I have been waiting

It cost $10 to cash a td bank check at td bank. Why?

$7.00 charge to cash a TD bank check...I do not suggest TBD bank to be your bank!!