Cricket Wireless Authorized Retailer

OMG!!! The manger Is AMAZING 👏
I was treated so well, and the service and knowledge along with the willingness to not just be of great 👍 help connecting me with a service that is offering so much for my budget.
She also made sure that all my information, contacts etc was loaded and running
I literally only had to do was just USE MY PHONE As I normally would, except now I have great service and I'm pleased to use a company like
Cricket.
Awesome 👌 Customer service, Amazing assistance, incredibly personable. Honest business engagement.
Extremely Pleased with The management She is Top Notch
And truly a true asset to the Cricket

Taylor was incredibly professional and thorough in explaining everything I needed to know about my replacement phone. Very friendly, patient, and extremely knowledgeable to make me feel comfortable with my new phone after a phone-ending drop of my old phone. Give her a raise!

I stopped in on my way home from work on Monday 3/18/24 and got help with some glitches that were happening with my iPhone SE. Taylor was super friendly and helpful and fixed what was wrong. She did not try to upsell me anything that I didn't need. I did ask her to replace my cracked tempered glass screen protector. I will definitely be back when I need to upgrade my phone. Cricket has saved my family SO much money on phone plans. I appreciate that this company will let you get just what you need without gimmicks and marketing schemes.

Ask for Garrett. Amazing service. Amazing man. You will be glad that you went here.

Give Taylor a raise please because her customer service is the most helpful and informative staff ever. Cricket app has been extremely difficult and frustrating to use and pay bills online however I went in stores today and Taylor has been super patient and gave recommendations on what ways I can go about each issues I’ve had. Great service and best service I’ve gotten in a while. She knew everything from the top of her head and super knowledgeable about the ins and outs of this company!

by far the best customer experience i have ever had!! Sean was an amazing representative and deserves a raise!! not only did he answer all of my question but he was an absolute pleasure to work with, I will be recommending this location to all of my friends and family

First time visiting this location
Now will be the only location my wife & I will go to
Taylor was exceptionally informative & incredibly helpful
10 out of 10 stars!!!!

Taylor was so helpful. All my questions and concerns answered honestly. No pressure at all.

Frank gave me the best customer service! I felt silly, b/c I called they Kiosk 3 times, 1) to hear the price 2) called back for appt 3) to cancel bc something came up and he was nice every time. Sweet heart. Thank you for dealing with my questions 🙏

Professional, courteous and friendly service all at the best price. Been a cricket family for 2+ years (ATT network). Stopped by and spoke to district manager Mike about replacing my son’s iPhone. Mike and store manager Courtney worked with us to evaluate our needs and suggested an incredibly fair priced replacement. So satisfied with their service that I decided to buy wife a new phone as well. Honest, friendly, professional service and saved hundreds compared to other retailers!

Megan at the Crossgates mall cricket shop is the best I used to deal with her in the Catskill store and I followed her to Albany. Because she is a very good customer service she’s inviting knowledgeable and knows her sales and knows the products. Cricket should have more employees like Megan in their establishments.

Sean was super helpful and knowledgable, helped me find the perfect phone and accessories! Highly recommend!

Renee was delightful to be served by! She was efficient and extremely knowledgeable!

Very helpful! Renee was awesome.. definitely using this location for all my needs!!

Megan at Crossgates Mall is fantastic! She's efficient, patient and knowledgeable. You're wise to have her in your employ! Michele Santoli

My experience at cricket with Megan Laporte was absolutely fantastic best sells rep I ever dealt with

Cricket is amazing, and the women working there are the bomb, it’s really beneficial having reliable service and be treated kindly during any visit with them.

Great location, great deals and super friendly staff. Helped me with all my needs and always eager to answer all my questions.

Ineffable!! Need anything at all Sean is your man!!

Always helpful courteous & friendly, make every change work smoothly. Plans are GREAT!