Brad’s Towing & Recovery

Our Moped was stolen and used as a getaway vehicle. Lol. When it was recovered, Brad's Tow took it to their lot and will not give it back unless we pay $500, which is rising by $50 a day.
Seems a bit high for a straight up tow.
*update* change to five stars....

Once Brad's Tow found out that the moped had been stolen they were gracious enough to lower the price to a much more reasonable rate of $200, with no storage fees.
They seem like good honest working businessmen

3 AM in the city is the worst time to break down. I’m glad USAA utilizes Brad’s towing recovery. They’ve served us well numerous times. Prompt. Communicates ETA status. Andrew was a great gentleman and good American.

My insurance company dispatched Brad’s to tow my daughter’s car. Great communication and excellent service. I’m very happy with the operator and he even gave me a couple ideas on how to troubleshoot the issue the car was having. I was nervous about not being at the pickup location with my daughter, but he was a complete gentleman and made sure she was safe and had an alternative ride. Would definitely use them again!

Our insurance company utilizes Brads. Our driver, Tyler, was extremely nice and professional to rescue us from a bad day. We appreciated the transparent communication and quick response. Would recommend.

Wednesday 5/15 my daughter and I broke down on 92 Hwy and we called and spoke to Wendy since my brother Joey was traveling for Brad at the time and she had a driver Corey there within 10 minutes!! I am so thankful for this company who helped make sure we got off of a 2 lane highway quickly and unharmed! Huge kudos to all!!

Tee (515), the recovery driver, did a fabulous job, the truck was in a ditch on a curve on a busy 2 Lane road. In a very precarious position. T took his time explained everything he was going to do. I did my best to assist him directing traffic. All said and done T did a GREAT job! He was professional and courteous through the entire service. Can’t say enough about the service and professionalism that T provided!! #1 for sure!!

A great experience from start to finish. I used my roadside assistance benefit through my insurance and Brad’s Towing was assigned to the request. Brian showed up before the given timeframe. He was extremely friendly, helpful and his truck was spotless.

AAA was going to take FIVE hours (with the temp below freezing in a truck that wouldn't start) so we had to find another tow option. Simon was there in an hour and a half as we were told to expect by their dispatcher. He was super nice and helpful. Will recommend Brad's towing to anyone who needs a tow!

Joe Riley is the best!! Great guy, I had issues with the body shop and Joe called me, helped me figure things out and took care of my car. I highly recommend Brad’s T&R especially if you’re lucky enough to have Joe help you.

After having my one and only problem ever with this company…Mr Brad Trigg called me personally, deeply apologized and offered to have my car fully detailed. It’s pretty rare for an owner to call you and apologize more or less face to face. He explained the reason for any delays, which I understand being in customer service. He has made the entire situation better, by handling this personally. That goes a long way with me. Most companies don’t care about losing a few customers, but Brad made this as if it didn’t happen, and retained my business. People should definitely continue using Brads Tow Service. He handled things personally and got results! Communication is key, and he did it in the classiest way, same way I would have handled it.

Very quick response time! I had a yukon xl wedged in a ditch and they pulled it out quickly without causing anymore damage. They worked with insurance and made the whole process effortless on my part. 100% recommend this company.

Chris Cruz arrived as advertised and very professionally hooked up my auto. Delivered it to garage for inspection and repair. Best and easiest service I have ever had to use.

Brad's Towing and Recovery was dispatched via my insurance company after another towing company cancelled on me after waiting for over 1.5 hours for them to arrive as they "did not have any units available any longer." ((it was Kidd's towing btw)) I was soo upset for wasting time and honestly just wanted to make it home! They then dispatched another company, which was Brad's! They showed up within the hour and even called me to clarify my location and inquire about what was going on with my vehicle. Thank you for being a reliable company when people are in need!

After a very stressful 12+ hours dealing with a flat tire on our car and 3 different towing companies, your driver Tyler S came to our rescue! He was AMAZING and so helpful in our stressful time. He arrived quickly, kept us posted on his ETA and went the extra mile to make sure my mom and I were safe and taken care of. I would recommend Brad’s Towing to anyone thanks to your amazing service (and Angie in the office as well!). Hands down the best company we dealt with in KC - Carol

Friday night, I found myself in need of a tow for the first time ever. Bryson, the tow truck driver, was an absolute gem. Not only was he incredibly kind, but he also efficiently took care of everything. He followed instructions meticulously, reassured me throughout the process, and even went the extra mile by moving my trash cans to the front of my house. It's these small gestures that truly made a difference, and I couldn't be more grateful for his kindness and efficiency. I'll happily recommend this company to my family and friends, and without a doubt, I'll turn to their service again if needed.

Joe came out to pick up my vehicle a good ways away from their office. Great professional service. These are very flexible, considerate, efficient people, and I would recommend them to anyone for your towing needs

A little more money than others but very professional and trustworthy. Left my truck parked off of 291 on my way to work and 40 minutes later when my wife got back home from taking me to work the driver was putting my truck in driveway lose to garage for me. I just asked for a tow back home. He even put oil dry on driveway where transmission fluid had leaked. Thank you. Will call again if I need help.

Very professional to make sure good secures chains and straps. It’s very important to patient time. Thank you driver 5 rate.

Marcus was super friendly and polite. He went above his duties by helping me get my truck in my garage.Thanks again.

They dragged me out of bad ditch. Took 2 trucks, they never gave up. That's the 2nd time they've helped me. And there fast to get to you.