Majestic Trailer & Hitch

Recently special ordered a new trailer. There were some issues with it when it arrived that were out of Magestic's control. Ben went totally above & beyond to resolve the problems. He got me a better trailer than what I ordered & had me back in business in less than a day.

This is the second trailer I've purchased from Magestic in less than a year. Customer service has been outstanding. I won't go anywhere else.

If you're in the market, go to Magestic & ask for Ben. You won't be disappointed

Great business!! I purchased a small pop-up trailer from a private party in the area. When we hooked the trailer up to my vehicle the rear lights were being funky. I was worried about driving back to the Cleveland area without taillights and the seller recommended I stop at Majestic.

Glad I did. They were awesome. They came out and inspected the trailer wiring and my vehicle wiring. They diagnosed the problem being with a fuse on my vehicle. They replaced the fuse and I was on my way.

They did this all for me without an appointment and, get this, they didn't charge for helping me! Great place!!

Great place for all your trailer needs. I bought a new 14’ dump trailer and experienced a problem with the roll tarp. Jared and Ben from the Akron store went above and beyond to correct the problem for me. They replaced my entire tarp assembly and threw in a locking kit for my troubles free of charge. I would highly recommend buying a trailer from these guys.

Thanks again for the quick response and fixing my issue.

GREAT EMPLOYEES went to rent a trailer today . And ran into a family emergency. Had to return it right after I picked it up didn't use it. They refunded my money no questions asked.. They are the BEST PEOPLE . Will be renting all my trailers from them.. GO buy or rent your trailers from them . THERE THE BEST !!!!

I have been using Majestic trailers for a very long time, they are close to my house and do a great job, from hitch installation and trailer maintenance, the have product In stock and have reasonable prices

Went to Majestic Trailer today and purchased my second trailer from these folks. First one was an 18ft Enclosed Darkhorse Trailer I bought from Bryan last year. Today I picked up a 14k Tandem Power Tilt from Tim in sales. Tim was great! He got my paperwork together in a timely matter and got me in and out the door in less then an hour. I would definitely recommend Majestic for anyone in the market for a nice trailer. Again thank you to the Team at Majestic TRAILER! I’ll be back for my next one!

Had a great experience purchasing a 20ft enclosed trailer at Majestic. As a homeowner, there were details I didnt know and Tim took time to explain everything to me. The price was very fair and I didnt get nickel and dimed for changes I wanted to make. The trailer took 6 weeks to order and delivered on time. When I came to pick up the trailer my tow hitch was too low and wouldnt fit on the trailer hitch. Tim was kind enough to have the trailer delivered to my home that day 20 miles away at no additional cost.
The build quality of the trailer is also great. Again lots of little things done right. Very impressed with the entire experience.

Needed brakes the whole assembly for my little pop up camper. Seems like what ever I have needed in the past they have had. So, first place I went and again they had what I needed. Price seemed kind of high but after I got home and started checking not that much worse than on line prices. And, they had them now. Thanks !

I bought my first brand new enclosed trailer at Majestic and let me tell you; this is a first class business. I interacted with almost every employee there at some point or another. My sales guy was Tim. Extremely knowledgeable, down to earth, professional, humorous, and willing to help in any way he could. Ben, the General Manager, is top notch. Pretty much has an open door policy and is willing to interact with potential buyers in any way necessary to create a memorable experience. Jake at parts is knowledgeable in his area and went over and beyond to communicate with me throughout my install process. Gary out in service was willing to roll his sleeves up and try to tackle something he wasn't 100% familiar with. Chad, also out in service, was also top notch. Took the brake controller out of his own truck and let me have it because "he knew I needed it more than he did". Guy couldn't have been any more genuine. The fella that moved my backpack blower over, was also fantastic. Had issues diagnosed and a solution within minutes. Amy, over at doc prep, was quick and efficient with all the required paperwork. I didn't have to wait whatsoever. I would give this establishment 10 stars if I could. Thank you all for a great experience. I will never do business anywhere else!

Recently I needed to troubleshoot my trailer lights so I called and asked to be tested. I was told yes, you can stop by and get tested but we're so busy we won't be able to actually service you for several weeks. After showing up this morning they made time to service my trailer and got me out the door in about an hour for $67.00 with a perfectly working trailer. That's the sign of a caring business. Thank you Majestic Trailer and thank you to the guys in the service department!

Great customer service ! Andrew aka Duggy was very helpful and understanding of my issues . The service guy worked fast and was very professional. I did not get his name . Thank you all for getting me taken care . I appreciate you all ! Only place ill ever go if i need trailer repair !

Majestic Trailer did an outstanding job installing a hitch and wiring my 2018 Chevy Volt. Pricing was clear and fair and the communication was excellent. The technicians were super knowledgeable and they went above and beyond to identify a wiring issue with my trailer lights. The entire staff was extremely kind and courteous and the waiting room was very clean and welcoming with fresh coffee and clean restrooms. I have already recommended Majestic Trailer to friends, family and even the owner of a BMV where I registered my trailer so they could tell other trailer owners.

Andrew in parts is the best! I bought a used trailer that was originally purchased there and need parts for it. Unfortunately the manufacturer will not respond to us and we've had a lot of difficulty getting the parts. Andrew has updated me unprompted almost every day on the status and I can tell cares about getting this done even though it's a small order. You do not see customer service like that anymore. I have a few trailers and there is no way when I buy my next one I'm not going to Majestic, I wish I would have sooner.

Just purchased a new utility trailer today.... great service.... great people... walked in and drove out with a trailer a 1/2 hour later
Update... finally got to use the trailer to haul our toy

I had a hitch put on a Honda HR-V. Service was friendly and fast..

Awesome place and service. Don't judge a book by the cover--it's not a fancy place but they have what you need, are super friendly both over the phone and in person and do great work. They have a super inventory and their product prices are fair and labor rate is fair. They installed a hitch and wiring for me and ran into an issue with my 2023 Hyundai Palisade. Turns out that Hyundai has a huge trailer wiring problem for Palisades and for 2023 omitted an expected and necessary access point. Majestic Trailer to the rescue! They had in-stock a workaround part and although it was much more labor intensive to install took the time to install it and charged only the lower install fee for the planned part. Don't go anywhere else: they do what they say they're going to do, do it well and are very reasonable. Everyone there is friendly making it a great transaction.

Awesome place! Awesome people! Andrew helped me figure out a major issue with my truck trailer brake controller. He was a major help! Put a smile on my face! Awesome guy awesome company! Dont knock it till you try it!

This is an awesome company! We reserved a rental trailer in March to move our daughter back from Boston this weekend. When we went in to pick it up, the previous customer had not returned it yet, which means we did not have a way to move my daughter. The owner did a great favor and rented us a brand new trailer without even batting an eye. We are so grateful for the kindness he showed us. If you need a trailer, I highly recommend Majestic. Great customer Service!

I bought my car trailer here, back in 2006. A better than average experience. Good selection to pick from, along with knowledgeable staff. I will be returning shortly to have a hitch installed on my truck, along with a brake controller. They now also have a second location in Alliance.

Great price and did a super good job with my hitch!