Costco hearing aid store

Nikki was amazing helping us getting my mom’s hearing aids fixed. Excellent costumer service and willingness to help. We are thankful she helped us!

Nikki was very, very helpful and fixed my hearing aid in 10 minutes. Great customer service at the DodgeOmaha Costco! Thank you Nikki!

The audiologist was thorough and clear in explaining my hearing evaluation. And if I don't like any of the accessories I bought with the hearing aids I can return them at any time within a six month period for a full refund. They will also give me small parts for the hearing aids for free! Gotta love Costco.

The staff are terrific and always helpful to my mother. They are very accommodating, knowledgeable and kind!

Costco is great! The prices and staff are great.i would recommend everyone to jon!

I came to Costco for a hearing aides test and info on hearing aides. A few weeks later I booked an appt to receive my hearing aides. I came in where a petite girl with very long hair and an older lady with blond/dark roots hair was helping people. Helping is the wrong term because they were snapping at clients, telling clients that they could not answer a question unless they had an appt. I heard the older lady state they were down associates because as of January everyone needs to be licensed/certified. Hearing that was unsettling. Costco were testing people and making recommendations but we're not licensed.
As I finally got to the counter the young girl said I needed to make another appt to get my hearing aides that today was just to pay for them . When I questioned her on this the older lady jumped in and snapped "read the contract it is in there " I then asked about the 3 year replacement for lost hearing aides and she snapped it is 24 months not 36 months. I was told just initial and sign the contract!!! I know Costco aides are cheaper but before you decide make sure you have in writing everything they promised you at the hearing test. Know also if your person is a licensed audiologist. We left and decided to go elsewhere even if the cost is higher. Costco does not care about your hearing but they do care about your money.

Completely unprofessional