Starbucks

Awesome experience with superb service and friendly staff, especially a girl working named Katie! Thanks for your excellent service!

The caramel ribbon crunch was delicious and I got the cute pink Starbucks cup everyone is going crazy over, I'm one happy girl.

My few visits has been great so far. There was one employee who was very smart about my specific drink, overall it’s been good.

LOVE THE CARAMEL CRUNCH.

Excellent

In terms of service, this is the WORST Starbucks I have ever visited. The staff stands around talking while there is a line of people and while customers wait at the register to be helped. The workers give the vibe of confused and lazy. When they are not talking, they are moving SLOW. Every other Starbucks I have went to, the workers move with some urgency and act like they care. We showed up at 3pm today and they said they were closed for 40 minutes. What!!??? Since when does Starbucks close in the middle of the day and turn paying customers away because they are, “busy”. I’m not surprised, though, this seems to be the way Cedar Bluff and surrounding area folks act in general. Overweight, arrogant, lazy, and rude. It’s no wonder why this region is known to be slow and stupid. You certainly act the part. This location is not worthy of holding the Starbucks name. Never EVER have I seen a store close because (and I quote) “We are too busy.” That’s the most ignorant thing I think I have ever heard! We are busy so we need to close. Ignorant mountain women. When times get busy, you step it up, you don’t close! To the manager: Ask the owner if they’ll pay for you to take a business class because you need it. Backwards place! Lastly, stop standing around gossiping and talking! Perhaps then, you wouldn’t be so backed up. Cabeesh?

Definitely the worst Starbucks I've ever be n too. Sunday at 4 o'clock, waited over 30 minutes and finally had to get a refund. The first time ever to get a refund at a Starbucks. Obviously there is no work ethic at this location.

Jennifer (A very large lady) that manned the register this evening, has to be one of the NASTIEST people that I ever had the misfortune of waiting on me. I approached the counter with a smile, and she said, Did you happen to put in a mobile number? Because if you did, they are not getting processed because I’m alone. Funny thing is, she wasn’t alone. She proceeded to tell me that they had to close today for almost an hour for being backed up. Dear Jennifer, it highly unprofessional to talk to customers that way, and burden them with what clearly is a YOU problem, not a ME problem. If you are unhappy with your job, then quit. Don’t take it out on paying customers you overweight, miserable heifer.

I waited 40 mins on a lemonade, I told them multiple times and they kept making other peoples drink that was in line after me. AND while I was standing there they were getting everyone’s drinks wrong.

They didn’t have the lemonade for the mango dragon fruit drink that’s the 3rd time I’m the last two weeks they didn’t have it this place is the worst last time I got the strawberry Frappuccino and it was watery and nasty

The worst I have ever had would give 0 stars