Wendy's

Went to Wendys during the recent ice storm power outage. Staff there were working like there was no tomorrow! Excellent customer service... food was fresh and hot.... and they kept customers satisfied.

Austin (I assume, name was on my receipt) was absolutely killing it! Best wendys experience ever. All food was Correct, tasted fresh, was piping hot. Fries were salted to perfection. He looked like he was all by himself too. Give this mans a raise.

This Wendy's offers dine in, take out and delivery. The parking lot is small but usually has good amounts of spaces available, and there is a wheelchair accessible entrance. If you really can't find parking, you can park at Planet Fitness across the street and walk over. The drive thru is always busy, usually a 10-20 min wait on a Friday night around 5:30/6pm. Despite the long wait, my food has almost always come out hot and fresh. This Wendy's is kid friend, has vegetarian options, and is relatively cheap prices. And to clear up confusion, they are open until midnight.

Service was fast and friendly. Workers cleaned tables when no customers were there. The floor could have used some cleaning, old french fries lying about. Half of my small fries were so hard I could not eat them so they got thrown away. My grilled chicken wrap was fine. When I left I took a drink of what was supposed to be my unsweetened iced tea and it was gross. I asked my husband to try it, I told him it tasted like coffee, he said that's because it is. So I was given something I could not and would not drink at all, a cold black coffee, instead of an unsweetened iced tea, I don't even know how you can mix that up. Happy with service but disappointed with food quality and lack of attention to my order.

2022 stopped for fries. Ended up learning Wendy's changed the recipe so I wanted to make sure the fries were hot. The nice young man at the window said he'd drop new fries and bring them out to me. He said I wouldn't be disappointed and he was right! Finally Wendy's got it right! Love the new fries! Great, fast, friendly service at this location.

2019 Food was good (Apple Pecan Chicken Salad, substituted Homestyle for Grilled) but service was very slow. They got my order wrong, twice... I briefly spoke with another woman, they got her order wrong too. She said they fixed it quickly. The staff was nice about fixing my order and that is what matters most.

This Wendy's location has amazing breakfast! I gave only four stars because I feel like their lunch/dinner could be just as good if they put the effort in. I also wish they would bring back the 2 for $4 breakfast special! But other than that 10/10 recommend!
Edit: They brought back the 2 for $4 , not the exact same thing but this place is perfect now!

The food is always fresh, and generally speaking the order is more or less correct, so I gave 5 stars.

However, every time I come here for breakfast, it takes so long to place my order. Idk if they aren't fully staffed in the morning, or what.

But the past 3 times I've gotten breakfast, it was at least 10 minutes between pulling up to order at the drive thru speaker, and getting my food, and having to repeat myself several times.

Even after repeating a large vanilla frosty-cino at least 4 times last time I went, I still somehow ended up with a chocolate. Like, how? Lol.

Anyway, it worked out as I gave the chocolate frosty-cino to my friend. I feel like if the worst part of service at a fast food establishment is that it takes a bit in the drive thru, you get the wrong flavor drink, or you have to repeat your order several times, relatively speaking, its not a bad fast food joint. Would definitely go here vs, say, Wendy's in Albany.

Needed some of their chili to add to my concoction at home. They had run out of large chili cups, but instead of losing the sale, one young man improvised and put it in a hot beverage cup. Good thinking!!! I think I actually ended up with slightly more than what the large chili container holds. Doubled my happiness! Yay, for Wendy's!!!! Yay, for me!!!

Never gotten the wrong order there. Everyone that works there is quick, save for some trouble sometimes with the fancy registers they have, but that ain't their fault. Food comes out quick, and they remember regulars. Best Fast Food joint in the area.

This Wendy's is fantastic. They do a good job preparing the food. The 4 for 4 deal is a great value. Tip: dine in so you can take advantage of the choose your own flavor soft drink machine.

Manny the GM knows customer experience!
He is outgoing friendly and his ability to have tactical empathy is amazing! As a regional manager myself would greatly appreciate someone like Manny to continue to develop the culture and ensure deliverance of the brand ! GREAT JOB Manny !
Keep at it ...

Service was great. I did a mobile order and they were quick and polite. I work down the road at Verizon and always make sure I give great service so it's nice to get that in return!

Workers had a smile, made jokes, kept up a nice and upbeat appearance while also getting the job done fast and efficiently. Great quality, I am extremely happy.

Went to this location today. The food there was great. I was very impressed with the quality and quick service. I also loved the new strawberry frostys. Will be going back again. Thank you 😊.

5 stars for the two employees who realized that my granddaughter left her stuffed animal and they put it aside for me. I was so grateful that they went the extra steps and remembered her. Thank you so much! I'm sorry I didn't get your names but I do appreciate your help.

Thanks For My Frosty & My Lunch!

Just Missed Our Favorite Employee ~ BENJAMIN!!! 👋👋

Very clean remodeled restaurant. Fairly quick service, never an issue. Gets crowded in the drive through, but quick regardless.

This was the freshest burger I’ve tasted from fast food in awhile. ALL the staff was polite, and it’s very clean.

I ordered a grilled chicken sandwich no spring mix..add lettuce & mayo...and whoever made it did it so right!!! 100/10

Staff was super friendly. And just very awesome. Brea and the kid at the register we're great!! Thank you!