West Marine

Plenty of great shops and restaurants. This is where you want to find great meals, and beautiful views of the ocean.

This was my first time shopping at West Marine. It is a phenomenal store and has a great selection of everything you need. Thank you and keep up the great work.

Very helpful & friendly good products on the pricey side but good quality

I visited recently the West Marine store in Key West, looking for something special and I found very helpful and friendly stuff there.
Finally, we found what I needed and I was happy about this great customer service there !...
If you need anything around boats and stuff, this is the place to go !....
Highly recommend this store !....
Frank W.

We visited the restaurant for lunch. It was quite busy, featured local offerings and fresh seafood. We sat outside at a picnic table under cover so was a little dark, but it provided relief from the blazing sun. It was cool enough to be comfortable as there was some air flow. Our server took good care of us despite being quite busy. Appeared to be a locals hangout. We were not terribly hungry so I got salad(was good) and hubby got lobster bisque which he was quite happy with. Our food came rather quickly and we were satisfied with the entire experience including the visit from a chicken.

The staff was really friendly and informative specially for someone who doesn’t know anything about fishing gear, they were willing to help with any questions I did and also give me some good recommendations.

Very friendly and knowledgeable staff. Lot of selection. Bought 2 kids life vests here and the quality is great.

I had a very good experience today. I went to buy a new auto inflate life jacket, a rearming kit for my current life jacket, and a new rain jacket. I didn't find the rain jacket I wanted but I had great service while I tried on jacket after jacket. When they didn't have the one I wanted they looked up the closest store that had it in stock. In their defense, it's been cold and pouring rain recently AND there was a huge fishing tournament that they said wiped out a lot of their stock. My timing wasn't great.

I had never rearmed a life jacket but they did it for me in the store and did a great job showing me how all the components worked. HUGE thanks for that!

I bought another brand new inflatable jacket. However, when I got back to the boat I realized that there was no C02 cartridge or owner's manual. While that's a huge bummer, I REALLY wasn't looking forward to getting the shuttle back down there from Stock Island (I don't have a car here). Thankfully, they are sending a new jacket to the West Marine here on Stock Island so that it's a short walk. While I was disappointed that the C02 cartridge was missing I really appreciate their efforts to make it right.
So, if you're buying a new life jacket, be sure to check that all the components are there before you leave the store. It's sad that people shoplift them.

Excellent service from Mike and the crew at this shop, Mike helped us diagnose a battery issue on our boat, even lending us a tool. Yes, prices are always a little higher at WM, but when stores provide this level of customer service, it is worth it! Had another issue this year and needed a new cooling unit for our refridgerator as well as a Hypalon patch and glue, once again AWESOME service as both items had to be specail order and arrived with two days.

Devon and Tom were both sincerely helpful. Devon went well above our expectations of good customer service, especially with his product knowledge. Tom spent far more time with me while assembling the dinghy and launching it since we are newer to the marine world. Felt prepared and better educated on many things when I left the dock. Headed back today to pick us some essentials, dry bag etc...

These people are great. My first time shoping at KEY WEST MARINE. They were extremely helpful and the items were priced a bit lower than other Marine Hardware stores. Many Many Many items. It seems they will have just about anything you will need. I will be back, they have my business.

Fantastic shop. I brought my 2 boys here to get line put on their reel. We arrived at 4:40pm and they closed at 5pm. The guy helping us (Russell i think) stayed until 5:20pm and never made us feel rushed. Patiently found the right weight of line and helped us find the right stuff to fish.

Then on the way out, my son broke off the tip of his rod when he accidemtly slammed it into the car trunk! Ugh! I thought it was a lost cause, but we brought it back the next day. I was thinking we needed to buy a replacement rod and take the reel off and transfer it, but he was able to fix it! And didn't even charge us. Amazing customer service. Also free parking in the lot next door.

We will likely be in the Keys once a year to visit grandma, and this will be one of our first stops!

I stopped by and I found all I need. High quality for all your fishing needs. A little bit more expensive than others west marine outside the keys but I guess you have to pay visitor's fee 😉

Visited the keys with friends. We stopped in here one morning for breakfast because it was nearby. The service was honestly so great, and the staff was so friendly, that we came back for breakfast ever morning after. The food is great and not overpriced at all. Love this place.

Kevin and the whole group helped with a return. Their customer service and friendliness were beyond great!

A good sized store near the downtown. Parking is very close at the city parking garage.

All West Marine stores are great places for you boating needs. The service is always great, the personal have the knowledge on what you need when the question is asked and the pricing is competitive.

Excellent customer service. We came in with a defective under water camera and the store manager took all care of it which was a huge relief to us. Shout out to George! Now that is some care free shopping

Got there with two grand kids and not a clue what to get them so they could fish. Literally 5 minutes later I was out the door with everything I needed thanks to a very kind and attentive employee that picked the items for me. Grateful!

Great selection and really helpful staff. If you shop the sale rack you can get some deals.