Gruno's Diamonds

Always have the greatest experiences with Jeannie. She is so sweet and very helpful every time we come in. She helped us pick out an engagement ring setting and diamond, re-sized my engagement ring, and helped pick out a wedding band. She is so helpful and knowledgeable about any questions you have. She is always available for communication via email or text. She’s the best!!

I proposed with my mom’s original ring, which my dad got at Gruno’s. (With my parents’ blessing,) I got the ring re-set to my fiancée’s preferences, with the original diamonds, and we are blown away be the results! Victoria and my fiancée worked from a sketch to fashion the original diamonds into a beautifully ornate pattern that we are both thrilled with! We would easily recommend Grunos to anyone looking for jewelry. Victoria was communicative, very knowledgeable, and shared in the excitement about re-setting the ring in such a major way. She was absolutely fantastic throughout the whole process, and to sound like a broken record, would easily recommend her to anyone looking for a ring! Needless to say, we’ll be back for our wedding bands!

I was very pleased with the service I received today! I was impressed by the beauty of the store first of all; the lighting on the cases was beautiful; my sales rep. was very helpful and friendly and very knowledgeable about my needs and the jewelry in general, which meant a lot to me. The technician was very kind and fixed my jewelry quickly and efficiently. I will come back and also recommend them to Family and friends!! Ada was my sales representative. Precious lady!!!

I had a great welcoming experience. Jessi was someone who was working with me in my purchasing process. I was looking for a stack of rings and she helped me find the perfect set! She was so sweet and kind! I was so back and forth and she didn’t mind at all! Thank you for then spectacular experience!

My husband surprised me with a brand new Rolex from Gruno’s (Madison) for our anniversary. I was blown away with this exceptional experience. From the moment I arrived, I was treated like I was the most important person in the store. My Rolex watch was sitting in the glass window with a note next to it stating “Happy Anniversary!” Then when I entered the store, every employee was so excited and happy for me! Annette and Austin went above and beyond to make my experience one I will never forget. Thank you from the bottom of my heart!

**Review for Gruno's Diamonds**

I recently had an exceptional experience at Gruno's Diamonds, and I highly recommend working with Raymond. From the moment I walked in, Raymond made me feel welcome and valued. His expertise in diamonds and jewelry is unparalleled, and he took the time to understand exactly what I was looking for.

Raymond's attention to detail and commitment to customer satisfaction truly set him apart. He patiently answered all my questions, provided valuable insights, and guided me through the entire process with professionalism and genuine care. Thanks to his expert advice, I found the perfect watch that exceeded my expectations.

The quality of the jewelry at Gruno's Diamonds is outstanding, and the overall shopping experience was smooth and enjoyable. If you're looking for a trustworthy and knowledgeable professional, I highly recommend Raymond at Gruno's Diamonds. You won't be disappointed!

I have visited Gruno's a few times and each time my experience has been extraordinary. It is a one-stop shop for all your jewelry and watch needs. I recently got my Rolex serviced there and the seamless experience drew me back to the store to buy a watch from them and then subsequently bring my wife along to explore their jewelry. Ida's expansive knowledge on all things watches and jewelry, will no doubt keep bringing us back to Gruno's.

Update 07/27/2024: Hands down the best Rolex AD in the Midwest. Ask for Ida. You may have to wait but she will get you your watch!

Raymond White, who has been my jeweler for a long time has always done right by me And this time was no different. I went into Grunos to see about getting a custom necklace piece and as always, he was very professional, asked all the right questions what I needed, what I was thinking and everything. Gave me the turnaround times through every stage of building this masterpiece from inception, to drawing, two 3-D layout, to final product and once the piece was delivered, it was exactly what I wanted and then some. I am very happy with my peace and I wear it every single day and I just want to thank Raymond and his team for facilitating this and bringing my Vision to life thank you sir

We had a great experience! My girlfriend and I worked with Victoria, who was patient, friendly and relatable. She listened to everything we were looking for in an engagement ring and stone and found exactly what we were looking for! I ended up not only purchasing the perfect engagement ring with her help, but also a pendant for my daughter, a beatiful pair of diamond earrings with rose gold and a watch for friend’s Birthday while I was there! The pricing was better than I had been quoted at chain stores, and so was the experience. I would highly recommend Gruno’s and Victoria!

We recently worked with Raymond at Gruno's Diamonds to design our engagement and wedding bands for our anniversary. Raymond was incredibly attentive and ensured every detail was perfect. We were involved in every step of the process . The rings turned out beautifully—I am over the moon with the final product! I highly recommend Raymond and Gruno's Diamonds.

First class experience all around with everyone in the store! I can't thank Raymond enough for helping me secure a replacement watch for my stolen collection. He was great at communicating, got me what I wanted, and in time for an upcoming wedding.

Jesse Mena is a Rock Star! She is truly a diamond in the rough at Gruno's Diamonds. Jesse magically custom designed a silver necklace with a beautiful medallion to honor the life of my beloved cat Lexi/LeLe. Jesse listens to the customer and creates a design that honors the customer's wishes. I found Jesse to be very helpful, caring, and intuitive when creating my dream jewelry. Jesse and the Gruno's staff sincerely care about the customer's wishes. They listen, care, and create the moment you enter their friendly establishment. Jesse and Gruno's will make you happy!

Jeannie was such a huge help for my fiancé and I when we first started looking for engagement rings!! She was so kind and helpful and showed us everything we asked for and what my fiancé had in mind! We will forever go to her for anything we need in regards to rings and watches. She is the best.

My fiance (John Cunningham) already left a review but I absolutely love my engagement ring!! They remounted a family ring for me and it's absolutely stunning, my friends and family are raving about it. Victoria was very helpful and enthusiastic about the whole project!

Every time I go into Grunos it is a good experience. This time Ada greeted me and was so friendly! They take time for me and treat me so nicely even though I might not spend a lot of money.

Had a really good experience at this store selecting a new watch that will be a legacy in my family. Greg was extremely helpful. He provided great information and guidance on my purchase. Recommend the store and their staff.

Knowledgeable and friendly staff. They removed very tight fighting watch straps without scuffing the material even a tiny bit. Amazing attention to detail, and a wonderful watch selection. I couldn’t review these folks any higher.

Victoria helped us build a very special necklace. We had looked at several jewelers but hadn’t found just the right one. We were able to select a rose gold chain with white gold bezel and ForeverMark diamond. It turned out beautiful. Victoria was not only knowledgeable, but friendly and helpful during the design process. Thank you to Gruno’s for a gift from my husband that I treasure!

Wonderful Jewelry store and associates. I was introduced to Raymond who kindly introduced me to Rolex watches. He was extremely knowledgeable and a pleasure to talk with. After meeting with Raymond and trying a submariner on I decided to pursue my interest with him. After registering my interest Raymond was able to order me a replacement leather strap for an Oris watch that is my daily wearer. It was long overdue. I had a great experience at Gruno's. Ask for Raymond.

We had a really great experience buying my husband's wedding band here. It was a while ago now and I can't remember the staff member's name but she really took care of us. We are from out of town and literally had 7 days to get a wedding band before our ceremony. They didn't have anything in the right size that my husband liked on the Saturday, but they invited us back on Tuesday with a big selection of rings in his size that we could take home that day. The service was so, so kind and accommodating given the limited time frame and the price was even better. We walked out feeling like we had the better bargain. If I ever need jewelry service again in Rockford I would no doubt return to Gruno's. Thank you again!