Jack in the Box

Traveling on freeway I-5 when nature called, needed to make an immediate pit stop. Jack in the box was the first. Very clean store with nice employees.

Food is always hot and tasty. Staff is accurate and friendly. Standard fast interior they keep it pretty clean. Can get busy.

I've come here for a late night bite, simply trying to satisfy some cravings.
I ordered the Classic Grilled Jack Wrap, and to my surprise it was GOOD. I've never had it, but it was good! Highly recommend, especially if you use the app for free food and nice coupons!

The food was delicious I had their triple whatever it was for $5 and it filled me up and the bottomless drinks are always great as well so for me it was great to stop there and eat and get food and the service was really fast the manager that works there wasn't very friendly though she looked like she was unhappy but then again who am I to guess her mood, maybe she was focusing on the work and what the employees were doing because the food was served really fast I think I paid and my food was ready in 2 or 3 minutes the bad part was as I did not get very many curly fries it was like a half a bag and they were all from the bottom of the grill there was only a few of them that were really curly and the rest of them were just pieces. The manager confuse me as well because she was asking about what size drink I wanted, and I couldn't figure out what she was talking about because I thought it came with a drink, and it did come with a drink but she tried to upsell me? But that's okay I got the drink that came with it that worked out just fine

Love the food I'm really not into fast food but the food was good

Love this place in Castaic!!
Always friendly staff ready to help you! Ive been there early a.m. through late night, and they're always smiling 🙂!!
Regardless of the time!! It sure does help when you just got off the freeway, you're tired, & hungry and stop at Jack In The Box for a bite to eat, and it feels like you just got home! Best feeling ever!!! Keep up the great job! You have excellent & amazing employees , great food, and most importantly, very kind!!
Keep passing those smiles forward! Thanks Again Jack!!!😁😃😉

This jack in the box in west hills is my go-to midnight milk shake grab and go. Sometimes later at 2am there will be 1 guy tee. He is so nice. Everywhere else they shut the milkshake machines down . All the other fastfood places around me shut down milk shakes at 9 or 10 . I am not there for a burger I want yummy shake before I go to bed and I have driven to each place for 5 to 10 miles around me. This jack is the only place I have found for a real shake not that mcfake shake. They are lie 5 or 6 bucks but you know I don't mind when I want a shake. Great service and these people they hire for late night rock

I had tacos. My father and brother had burger meals. The food was delicious hot. The only problem was we were coming back from the airport and it was cold outside and also cold inside Jack in the box. Wish they were using some heating.

The staff acts like robots. Takes your order when they are ready, then treats you like a number. You can't use the bathroom without buying something. It's nothing like pre Covid19. Very sad. But all the fast food restaurants are doing the same thing. Low staff and couldn't care less about the job. Give them their paycheck.

Stop at this particular location for other people. They continue to order from them, so they must like it! What I always find interesting is that the staff turnover in these places must be constant. I have never ever seen the same people twice, forget about months or years. Thinking about getting a job at one of the fast food places and see what it is like.

As a truck driver l wasn't able to get drive thru
I walk and bothered employees l really appreciate for being nice and for taking care of my order.

Always,stop here on the way to Los Angeles with the family. They always get my order right. They are quick and friendly.

This Jack In The Box is the best one I have ever been to. The food is always fresh & hot. Cooked just right & never dried out or old. They always get the orders correct, even when it's very busy. One thing I do have to complain about is the drive thru late at night, when it's just you there waiting for food, is they take SO long to bring your order to you. I've Sat there for 15 minutes waiting for one combo & a drink. But, food is excellent. So, I have to keep going back!

Nice friendly service. Clean operation.

The staff are very kind and friendly and I always enjoy seeing them. They do their best to make your food quickly and with good quality. Props to the manager of this location for hiring quality employees.

Fast food but at least it was hot and the service was professional and courteous.

Food was good as every other jack-in-a-box. Service was great. Staff was amazing.. Parking is right in front. Drive-through went through decent time.

Took a liitle bit longer for my order to be done and the lady offered me for free drink and French fry for it. Thanks, you're so nice 😊

When I choose Jack in the Box for breakfast I've always ordered an egg and cheese burrito, it's not on the menu so at every Jack in the Box I've enjoyed having my breakfast they charge me for each individual item, 1 tortilla, 2 eggs , 1 side cheese, and it comes to $2'roughly. I live in Hollywood CA but will drive to Castaic for the month of April for work at Castaic studio's. I've had breakfast at the Castaic Jack in the Box 3 mornings consecutive, including today, however this morning the drive thru attendant said that he could not charge me individually, it's against policy and that I'd have to pay for a meat lovers burrito, the most expensive breakfast burrito on the menu $5.99, it'd just be minus the meat. I tried explaining to the attendant what in my experience ALL Jack in the Boxes do with my special order. He was adamant about not allowing it and I felt like conversation was quickly moving into argument mode. I try to avoid controversy or any drama at all costs and especially since this was the start of my work day I didn't want it to being with an argument. I simply told him I had been there the 2 previous mornings and both mornings my order was rang up by charging me Individually for each item. I wasn't going to get it that way this morning and I wasnt prepared to pay $6 for what I always pay $2 so I decided to order nuggets instead. The attendant to my surprise , come to find out , was the store manager. Anyway this story has a silver lining. When I arrived to set, and opened my food bag my nuggets were there and so was my egg and cheese burrito that I didn't order but wanted, no charge,.

We like the fried chicken fingers and the spicy chicken sandwich at the Box. Their dollar tacos are a great snack. The store we go to is clean and the staff friendly. The fries have always been hot, which may be a little thing, but it really affects the enjoyment of the meal. The drive thru is convenient and pretty fast. Oh and the breakfast sandwiches are our choice whenever we are traveling. We love the sour dough bacon or ham, egg, cheese sandwich. They call it a sour dough melt. Try out with the bacon AND ham together as they meat is very thin. Good protein for the calories and sometimes I take off one of sourdough breads to save some calories.