El Pollo Loco

So I would want to let you know that going to this Pollo loco was the best experience ever. The manager is awesome her name Alicia she was so kind and respectful you felt like you were at home, that's how comfortable you feel and its so clean and the food is sooooo delicious.. So if you are in the area stop by and have this wonderful experience that I'm talking about!!

This is one of my nearest locations from my house and the food is always amazing! The service is quick and the chicken is fresh off the grill. My son and daughter love their burritos and Mac&cheese as well.

By far the best "El Pollo Loco" in Santa Clarita Valley. Everyone is super nice and friendly. I enjoy coming in every other day to order lunch or dinner.

Thank you to Alicia and her team for always taking care of my request for juicy-chicken legs and wings!

I highly recommend this location!

I'm a regular at this particular El Pollo and I always go through the drive through. All the drive through employees are so friendly and efficient which makes going there a pleasant experience. I'm not good with names (I tend to forget😊) there is a very nice lady with short hair that is always there sometimes she helps the drive through and I like that she remembers me. She is very polite and nice, so if you want a great experience stop by this El Pollo😊 I just remembered her name Alicia. Very nice lady.

Had an amazing experience at this location. I had gone in and had dinner with my best friend Micheal. I had questions on certain items, and Manger Alicia helped me out all the way. The property was very clean. Since the moment I walked in the staff greeted me. They made me feel as if they truly cared for me. Seeing as I asked for my chicken to be extra juicy and she did not disappoint. All the way until the moment I left and they had said thank you for coming in and have a great day. I will be recommending this location to everyone and anyone. Great job Pollo Loco Team, you are the best.

Excellent Dining Experience at Pollo Loco Thanks to Manager Alicia

I recently had the pleasure of dining at Pollo Loco, and I must say that my experience was greatly enhanced by the outstanding service provided by Manager Alicia.

From the moment I walked in, Alicia greeted me with a warm smile and made me feel genuinely welcomed. Her professionalism and attention to detail were evident throughout my entire visit. She went above and beyond to ensure that every aspect of my dining experience was exceptional.

Alicia's leadership skills were evident as she efficiently managed the restaurant's operations, ensuring that all guests were attended to promptly and that orders were prepared and served in a timely manner. Despite the bustling atmosphere, she remained calm and composed, which helped create a relaxed and enjoyable dining environment for everyone.

What truly stood out to me was Alicia's dedication to customer satisfaction. She took the time to check in with each table, ensuring that everyone's needs were met and addressing any concerns promptly. Her friendly demeanor and genuine interest in ensuring that guests had a positive experience made a lasting impression on me.

In addition to her excellent customer service skills, Alicia also demonstrated strong teamwork and leadership abilities, effectively coordinating with her staff to ensure smooth operations throughout the restaurant.

Overall, my dining experience at Pollo Loco was truly exceptional, thanks in large part to Manager Alicia's exceptional service and leadership. She is a true asset to the restaurant, and I look forward to returning soon for another fantastic meal under her attentive care.

Thank you, Alicia, for going above and beyond to make my visit memorable.

Great service from the moment I walked in. All of the workers were very welcoming and friendly and the food was delicious and fresh. Will definitely come again!

I went to eat with my boss Michael and I have to say the establishment was very clean. The Manager Alicia was really respectful and kind made sure that my meal was good and satisfying. I really would recommend if you are around to go ahead and stop by you won’t regret it.

It was an amazing experience eating here. Was first greeted when I entered the establishment. I really appreciate the great customer service, Alicia took care of me and was very kind taking my order. She made sure my food was made fresh and to my liking. Would come eat here again for the great experience compared to other places.

Great food. Located next to the lake, so great place to stop before you go fishing. Manager there works very hard.

Workers are really friendly, restaurant was clean and my order came out quick and hot. The chicken was cooked perfectly

Very Delicious Food!!
Good service and The staff is very friendly and diligent.

Great location. A great exit to buy gas and stop by for lunch. Food was hot and fresh.

If you want Burrito just any food you must visit it here. It was great!

I personally recommend this Pollo Loco because the Manager Alicia is really great on everything she does. She is always really polite and helpful and really professional. So believe me when I say that you wont regret eating there.

The new burritos with guacamole are delicious, the service at the DT is fast.

They had 'all wings special!' My favorite.
😁

The whole staff was very friendly and attended my family with great service. The chicken is fresh and the salads are very flavorful. 10\10 recommend

Super tasty grilled chicken . Unexpected good as a stop side on i5

food was very fresh and the service was incredible. The manager Alicia was very hospitable and made it a great experience.