Mr. Rooter Plumbing of Charleston, WV

We called Mr. Rooter and they were able to come out the next day! Really appreciated Michael Ivy and Cameron working on our stopped up sink and a couple other plumbing issues; they were super friendly and professional, and very easy to talk to; also Michael really knows his stuff! Thank you for taking the time to explain things and help us understand the issues in detail. Will definitely be using Mr. Rooter in the future!

Absolutely recommending anyone to Mr. Rooter that needs plumbing done! Mike came out and was not only so friendly and efficient, he made sure we were taken care of in every aspect!

I called 10 minutes before they closed with a TON of issues and they were able to get Mike to come out to quote me the next day!! The day after that he came and fixed all my projects in less than 6 hours! This included my water heater being replaced!

He was so full of information and suggestions, definitely a keeper!

We have 2 bigger dogs that like to bark, but that was no problem as Mike loved on them and even let them say hi!

Thank you to the Mr. Rooter team for taking care of me in a timely manner with the best service possible! ❤ You all are my go-to for plumbing now!!

Called late in the evening and actually talked to a person not a voicemail. They were able to get to me the next morning. Price was good for the short notice and piece of mind. Mike was professional and explained in detail what he was going to do. They will be my go to plumbing service in the future.

I want to say that the person that helped us from Mr. Rooter was fantastic! He took time to listen, described up front what he was going to do. We talked about the problem and how we could go about fixing it. He was friendly and honest. I have worked with other plumbers and various people that have fixed things or tried to fix things at our house. This by far was the best experience that I can remember!
If you are reading this and looking for a plumber I would highly recommend you give them a try! You will experience, professionalism, courtesy and a fair price!
It’s who my family and I will use from now on without question!

Thank you Michael and thank you Mr.Rooter!

Easy scheduling and quick turn around. Technician (Mike) was great and provided a lot of info to help prevent issues in the future. Quoting price was fair and no changes after initial quote. Mr. Rooter will be my go to for any plumbing services from here on out.

Michael showed up ahead of my scheduled visit and was able to quickly solve our issue as well as explain it in an easy to understand way. We are very pleased with this service and will be calling Mr. Rooter for all of our plumbing needs in the future.

First of all Skyler was wonderful. Found out more about plumbing than I knew before I met him. Very thorough and explained everything in details I could understand. Having any plumbing issues I would definitely recommend
MR. ROOTER.
Thanks again Skyler.

Cynthia Shafer

Mike came for a sewer line inspection today and was so fast, courteous and professional. No problems to address at all and the lines didn't even need cleaned but the peace of mind is SO worth it! Thanks, Mike and Mr. Rooter!

Michael Ivy came out quickly and did a fantastic job. The price was very reasonable for the area. We will definitely use this business again in the future.

My Tech was polite, and effecient. I was aware of when he was coming. He explained the details to fix my problem. Also suggested future concerns and what was possible to fix them. Great Service. Excellent and professional service. Thank You!

Our pipes busted after the water froze so we called Mr. Rooter Plumbing. We have an old well system and it was a messy job. Michael Ivy was so polite, professional, and helpful, we will be recommending Mr. Rooter to everyone.

Skylar was really good and informative. They did a great job replacing our pipes for the sink and washing machine. Competitive and good prices.

Michael came to my home in record time and finished the job with my toilet and found another problem with kitchen pipes and fix it. Michael was very courteous and informative. Thanks!

Mike and Cameron were great! I had a clog in the pipes and they cleared it out quickly and were very clear about what they were doing and what the issues were!

Mike was awesome. He was on time and explained everything very clearly. He even gave me some tips to avoid future problems. I would recommend this company and Mike without hesitation.

Mike Ivy came out and fixed our problems fast. They were very reasonable priced. And very personable. Thank you so much!

Mike Ivy and his helper were very professional and helpful, giving me a great understanding on what all had to be done and giving advice on what all I should do next to protect my waterline and ensure good functionality.

Great service! Mike did an awesome job. I will be calling Mr Rooter for any future plumbing issues.

Michael Ivy was very helpful and informative. Very thankful that he was able to fix our issue promptly. Highly Recommend!!! Thanks guys!!

Quick service. 30 mins from time calling until someone arrived. Easy fix. Michael Ivy was a great help