Johnson Hyundai of Apex Service Center

Best service I’ve ever encountered at a dealership service center. Friendly, efficient, and transparent even when busy. Highly recommend and shoutout to Todd who assisted me!

Service was great. Took a little longer than expected due to a recall I had requested be done, but that's no problem. Parking lot is a little hectic, but certainly improving over time! Waiting area inside is nice and spacious and the coffee is pretty good. Happy to get my car serviced here :-)

Tatiana is a wonderful service person. Always helpful, never nasty or unkind. I love bringing my car to Johnson Hyundai because I know my car will get great service & care . Again thank you Tatiana and all the repair men for their professionalism and expertise .

Justin Baker 10/10 thank you for taking over and getting my wife’s Hyundai fixed and back in on the road, you all have earned my business back, shout out to the assistant service manager for the assist in this as well!

From the moment I arrived, the service was wonderful. The area was nice and clean, and everyone was just so sweet. My husband was a former employee of Hyundai. He passed away 9 months ago, walking back into the Cary office was very emotional. But, Jeremy was so sweet and so kind, he took very good care of me and made sure that I had the best service. However, as I sat there, I noticed that every customer was treated with respect and was treated with great importance.

We had a great experience buying our Hyundai Kona N Line with Michael Nguyen.

We walked in knowing exactly which car we wanted and we got greeted by Michael and the team.
He asked us if we were looking for something specific and we explained our situation. Michael was very friendly during the entire process.
Michael showed us the car, open the doors for us to sit inside and let us check it out closely. Michael was very informative and knowledgeable; he was ready to answer any questions we had right away.
We sat down at his desk to talk a bit more and we started the buying process pretty quickly. He took my information and while filing out paperwork, he reiterated to not hesitate if we had any specific questions.
I didn’t have an insurance at the time, Michael set me up with their agent over the phone and started the process.
We also met Johnny who introduced himself once the paperwork was in process and made sure we had everything we needed.
Once Michael’s part of the process was done, the financial person took over for more paperwork, pretty standard process all around.
Everything else went very smoothly, no surprises, and a few hours later, we drove the car home!
Before driving away, Michael made sure I was comfortable, that the temporary license plate was installed and showed me a few controls in the car. He even set up my phone to connect with the car right away.

We highly recommend their services, everyone was very friendly.

I had a good appointment for routine, maintenance, inspection, and follow up for a safety recall. Waited in the lounge while everything was taken care of in a timely fashion. Had an appointment, so my wait time wasn’t too lengthy.

This is seriously an amazing place to purchase a vehicle from! Tommy did an incredible job at getting me exactly what I needed with no push back. We had a couple of issues and he fought through every one of them with us until we were 100 percent satisfied with our experience. Not to mention it’s an overall clean and friendly environment! After car shopping for a month, I am glad to have chosen Tommy to go through. I am now a loyal customer and have already been referring people! Definitely 10/10, highly recommend!

I scheduled an appointment to have my front brakes replaced since it had been over 5 years since it was last done and my husband said he thought he heard them scrubbing. My advisor came out and said the service tech had checked both front and back brakes and they appeared brand new. He said “I’m not going to sell you brakes when you don’t need them.” That is what I consider good service. I will definitely return to this location for service in the future.

LA did an amazing job in the sales cycle for a new Palisade. This car market is crazy with wait times, LA was always accessible and graciously worked with me when I was annoying him for status updates. Great experience and will buy here again if the situation calls for it.

Great experience at Hyundai Johnson of Cary. Had to have my car towed unexpectedly to the dealership I’m the early morning. From the jump they were kind and efficient. Had my car back in great working condition by mid afternoon and they were extremely busy. Jeremy was awesome!!

Thank you Oscar for your help with my Hyundai Santa Fe's transmission replacement. It was done much sooner than I anticipated.

Best car buying experience ever! First time buying a new car (all others have been used prior to this). Mark was patient, walked me through all of my options, and helped me drive away in my beautiful new Santa Fe! The staff are all very friendly and a joy to work with. This will definitely be the place I come back to for any and all service work needed!

Sales and Leasing Consultant Joseph Lynch was outstanding! Highly recommend him to anyone looking to purchase a vehicle. He was able to get me the best deal on my 2023 Tucson which is the perfect vehicle for my growing family.

I was completely satisfied with my first visit to Johnson Hyundai for a complicated repair of my radar-based safety system.

Although the repair was expensive (as expected), the dealership gave me honest estimates of both the cost and how long the repair would take. My service writer was terrific to work with and he didn't try to sell me services that I didn't need. After working with him, I completely trust him to guide my future maintenance needs. And I've never said that about a service writer before!

The facilities are very attractive and the waiting area was comfortable, the WiFi strong, and the coffee tasty (note to dealership: add half & half pods for those of us who don't like sweetened artificial creamer).

Absolutely wonderful! Apparently, my previous oil change was my last free oil change but no one ever told me. I had already had to cancel my last oil change cause my son was sick and my in laws were gone, the service person was wonderful and worked it out that they covered my oil change. They did not have to do that but they did. They helped out a lot that day. Thank you so much!

Johnson Hyundai of Cary was amazing. I just bought my first car and had a wonderful experience. Will and Alex, who helped me, were super nice and patient the entire time. 10/10 would recommend!

The 'Check Engine' light illuminated on the dashboard. Next day it was still there, and I also noticed a strange odor. Johnson Hyundai was able to fit my Tucson into their very busy schedule that same morning. They diagnosed a factory recall and made the repair while I waited. No excuses, no hassles, and timely service so that my day was minimally interrupted. Awesome service. Thank you very much!

I believe her name is Vinny. Please forgive me if I got her name wrong. My person was fantastic. She greeted me at 7:30am and again when I picked up my vehicle. White glove treatment from beginning to end

Always professional - I have been dealing with Johnson Hyundai of Cary for two years with two separate vehicles. From sales to service I have always received very professional service. Making an appointment is quick and easy and when you arrive you are taken at, or before, your scheduled appointment time. Information received back is simple explanations and not over the head technical jabber.