Alto Sewer Service - MN Drain Cleaning Company

Outstanding service and problem resolution. Our sewer line backed up and they arrived promptly, identified the issue, and cleaned it out. The technician was friendly, knowledgeable and efficient. What was an unpleasant problem turned into a great experience. Thank you Alto!

Dylan came to our house last night and helped fix the broken seal under our toilet. He was very friendly and allowed my husband to watch him and learn. He quickly solved and fixed the problem. He had a great attitude and came for an odd time appointment from 4-8pm. We highly recommend Dylan and this company for plumbing repairs! Thank you Dylan.

Dylan was an absolute hero. That kid came to an old lady's rescue when her sewer backed spewing toilet paper and waste. He worked tirelessly for over five hours and wouldn't give up until he got the clog. He called his friend and colleague to help with the final push. Kudos to your company and your exemplary employees. Thanks so much.

Used Alto through the home warranty. Staff were professional, prompt, and very helpful! Took care of the clogged sink the same day the request was put in.

When we purchased of our home this past summer, the previous owners sweetened the deal with a one-year paid home warranty – which fortunately has gone relatively unused. That is, until we saw water backing up coming from the drain in our basement. Upon putting in the service request, we were paired with Alto Sewer Service. For the most part, the experience with Alto Sewer was standard, and if I had not been met with the lack of communication today, I would’ve most likely felt positive (well as positive as one can be about sewage) about the whole ordeal. Let’s get into it.

Having dealt with a service request through our home warranty before, I knew that it was unlikely that the assigned vendor would reach out within a few hours. When the issue was minor, I did not mind the delay. However, given the circumstance, I personally reached out to Alto within the hour of the assignment. To my luck, the office answered very quickly and was able to get a technician to come out within 4 or so hours on a Sunday!
The technician assigned to our home was knowledgeable, honest, and damn, did he try! He arrived late Sunday afternoon and after an hour or so of troubleshooting, kindly informed us of his assessment – a grease clog - and divulged that he did not have the correct tools for the job. Following up on his promise the evening prior, the technician arrived this morning and immediately got to work. The sounds alone from the basement proved that the technician was truly giving it his all. In the end, he was able to fix half of the problem – the clean-out drain to the street – but was unable to unclog the main line to the clean-out drain.

What stood out to me though was Mike, one I believe to be the owner, came out to next day and was able to clear the clog within a timely manner. I appreciate all the hard work from this company.

After having the first company coming out and failing then wanted to charge me 250 for 15 feet more. I called alto. The prices was fair and fixed. No trying to up sell me.

Rick was amazing! Very knowledgeable and professional. Did not try to sell my on services I didn't need and gave great advise for continued maintenance. Would 10/10 recommend and will use them for all future services.

Dylan was very helpful and knowledgeable. Highly recommend this company. Especially Dylan

Thank you Cory for all the recommendations and the work you did for me I feel so much better that I have progress

Very friendly people and great service! They were very timely and affordable. Won’t be using anyone else!

Fix-It-Frank is his new name! Thank you for getting my clog and filling my head with knowledge.

Thanks Alto Sewer for sending Frank to my house.

Absolutely fast service I called today and they were here right on time fixing my drains. I recommend them highly. I want to also thank the wonderful customer service of the gentleman that came to do my drains he was amazing

The responsiveness of Alto on a Saturday when we had tree roots in our main sewer line was amazing. Rick was at our house in less than an hour and had the problem solved within a couple of hours. I have their card on my fridge for future issues.

Excellent service. They cleared the drains in our shop for us and a couple weeks later the drains were plugged again. We never assumed that Alto hadn't done a good job, we just figured the drains were full of junk and may need service a couple of times before they were clear. Alto took care of it for us at no charge simply because they wanted to make sure we were taken care of! Service like this is hard to find, special thanks to Tony for coming out and taking care of us - he has a great positive attitude and is very respectful and professional.

Amazing. I called at 11:00pm following a holiday week. Phone answered right away by a lovely woman, who had a plumber call us in less than 5 minutes. Steve was to our home and started working in less than 20 minutes. He knew his stuff, so friendly, and fixed our problem right away. Highly recommend.

Natalie was the dispatcher answering the phone. Very professional and said she would send someone out right away. I called at 9:55 and had someone at the house in 1/2 hour. Cody was who came out. My main drain had clogged and backed up into the utility sink. Not a pretty job but he was professional and got everything taken care of. I thought the price was fair for the job and there is a 6 month guarantee. I appreciated that he was clear about the steps he was taking also.

Great experience. Rick was professional and communicative and made the entire experience seamless. We will definitely call Alto in the future. Highly recommend.

We were having issues with a pipe backing up, and the tech identified it as a Main Sewer Line issue. He was very courteous and respectful, and given COVID, wore PPE at our request. After the job was complete, there was quite a mess behind, and he didn't leave until it was all cleaned up, making sure our home was in better condition than when he arrived! Above and beyond, highly recommend their services.

These guys are truly amazing! Always fast, always friendly, top notch service. I cannot say enough good things about them. They treat you right and have great rates, I will never use anyone else! I've had them out twice to clean bathtub drain and once to clean main sewer line.

Thank you for your quick response to my clogged drain issue, I logged through a home warranty service. Cory was very professional, attentive to keeping things neat, and identified the best path to the clog and fixed the issue quickly.