Old Lyme Hardware

It's so nice having a place in town that typically has everything I need. Recently, a handle/bolt from my light stand failed, and I went to get a new bolt. Turns out the handle threads had also stripped, and I needed this piece for sessions the next day. The person at the counter helped me find what I needed and also re-threaded the handle. I definitely didn't expect that, and it was so very appreciated as I was up and running the same day! Thank you for such great customer service!

Excellent customer service!. While working on my boat I snapped a bolt head off on my alternator and headed to old lyme hardware for the necessary tools and a new bolt.
When I explained what had happened, owner Rich took the alternator and immediately started drilling out the old bolt and found me a new one. This was well beyond what I had expected and just shows how deeply this business cares for its customers. I'm sure there are many more stories from other happy customers.
Shopping local is so important and you'll never get the type of customer service at one of the big box stores.
If they don't have it, it hasn't been invented!.

I love this place! Stopped in on Memorial Day and bought so much stuff, I had to stop myself from buying more. Jessica is awesome. She helped me out with everything I needed. I highly recommend Old Lyme Hardware. Quality product at fair prices. I give them 10 ⭐.

This hardware store is fantastic and is much needed here in Old Lyme! I've been in at least a dozen times now and every time they've had what I needed and saved me a long drive to one of the big box stores. Incredibly friendly family owned business -- always a pleasure! BTW: the store is under new ownership (within about the last year if I recall right) and it has much more inventory then in years past.

Wow after 3 local hardware searches I resorted to Weber on line for my part they were back ordered.
I was in the Big Y plaza and noticed the Old Lyme Hardware up and busy.

The manager took apart a new Weber grill to sell the part to me in time for Labor Day. Their warehouse is huge and he will have what he needs from their
Warehouse.

Great customer service
reasonable prices
the store is stocked.

Thank you OLH for being my go to spot from now on.

Have you ever been to the new old lyme hardware? It’s awesome, they have everything!! A lot more vs other typical hardware stores. The people that work here are great, always has a smile and welcoming you at the door, helpful no matter what your needs are. Feels so great to shop here and give back to your community vs the other box stores! I’ll be coming back for sure :)

Ignore the previous low ratings. I've been in a few times now since the change in ownership (and name), and the difference is night and day. The shelves are really well stocked, and they've clearly made a point of stocking quality items (as well as local items wherever possible for a hardware store, e.g. picked up a bag of compost from a local farm). Also, because they have a large footprint for a local hardware store, they have an impressive variety of items, which means you'll only have to resort to the big box stores on rare occasions.

New ownership is fantastic. Went in and saw a complete change in the store. Very helpful with what I needed. “. I’m glad I don’t have to travel far for my hardware needs anymore . I wish the owners the best of luck and will definitely return.

Dropped by recently. The new owners are lovely! (Previous poor reviews richly deserved by the previous owner! 🤐) They are reorganizing. So conveniently located. I will go here to help support them in their new business venture! Best wishes to the new owners!

The new owners are wonderful. They just rewired to old lamps for me. Same day (almost same-hour) service. Reasonable charge. Lovely people.

Amazing transformation! Great to have a quality hardware store in town. Very nice people and great service. Wide selection as well.

They have a pretty good selection with a small town vibe and very friendly, helpful staff.

Great place, very kind and helpful customer service, tell them what you need they got it. Thanks again.

Great service good prices

Quick stop to get a tube of epoxy.