Michaels

Sales people are friendly and extremely helpful. They were sold out of gold gum paste and offered to acquire from another store. Customer service is the best! They are very interested in my projects and have very helpful tips and tricks! Clean store and the sales are really fantastic!

Greeted as we were entering, and the employee put us right on our needed item. Westminster store did carry it... All associates were very helpful and polite. Will diffently return!

I always have a good experience at this store. This time Jen was very helpful in pointing me in the right direction while she was restocking. She was even at the register to check us out. Very polite. Couldn't ask for a better employee.

Special thank you and shout out to Chris, the merchandise manager. I bought a cart on Friday. When I got home, I discovered that the screws to assemble it were not in the box. Chris had the screws sent to my house. They were delivered on Monday (a holiday by the way!) Way to go Michael's!

My favorite place to shop for craft supplies.

Ever since Michael's opened years ago, not only have I declared it my personal go-to art store, but it's my rainy or unpleasant day entertainment, cheer up store =) Even my young Nephew willfully joins me when I mention our destination. The staff is always kind, willing to help, and knowledgeable about the location of items in the store, as well as what products you'll need for your project!

Great store. Nice selection. Stephanie is amazing! She is so helpful, very knowledgeable, and makes framing jobs go so smoothly! I really appreciated her help with several framing projects. I highly recommend her expertise.

I love to get my craft supplies at Michaels! I just recently bought a new sewing machine there and the workers were so nice and helpful even though it was near closing when my machine died ! Thank you for everything and your help it works wonderful! Definitely different than my one from the 70's! Haha!

The store is clean and not cluttered. Easy to get around in the isles. Nice variety of arts, crafts and yarn. Well stockied. The employees are congenial, very helpful and friendly. They are handicapped accessible and have 1 electric wheelchair cart that works good right inside the door. It's especially nice for a smaller store to have a electric wheelchair for people who need to use one. Not everyone can drag one around and it gives them a chance to shop too. I believe to purchase, maintain and repair them is tax deductable for the business and gives them more customers and revenue. I wished more stores would provide electric wheelchairs too. Easy to get in and out and not a lot of people are all there at one time. Nice place to shop.

Very good, well priced art supplies.

My Wife says it was good. She always finds things to buy !

I am so impressed with the customer service at this store. I was charged incorrectly on some items and returned to the store to resolve the issue. The manager, Windie, walked through the situation, repeated it back to me to be sure she understood and then asked me how she could best resolve the issue. Frankly given all the challenges retailers face now, I was stunned. I recommended a solution, she told me how she would manage the transactions to confirm and then completed everything to my satisfaction. Windie is a model for customer service -- she LISTENED! Thank you Michael's! P.S. Windie should receive a holiday bonus!! ;)

My 2 daughters and i were at Michael's the other day. We have visited this store before since it opened. We felt so welcomed from the time we walked in till we checked out,at all the visits we had,especially this visit. The staff arw wonderful and soo helpful doing out of there way if they can help us find anything.
Great job by all . I do remember our cashiers name, ali. Super sweet gal with a great personality, my daughter's were saying wow she was so up beat and did a great job!!
We love to shop there thanks for the great experience!!

We went to make an artificial flower wedding bouquet for my friend's wedding. A lot of the flower canisters were empty and there wasn't a whole lot of what we were looking for. We enjoyed the fall section though and were able to get a lot of things for the wedding.

Love this store! Staff is always so friendly & helpful. Fun craft projects for kids & adults! Great rewards program keeps me coming back between the sales, deals, coupons & rewards!

A trip to Michaels is never wasted.

Although I didn't find what I was searching for, it's not their fault - I'm always looking for products, materials, and doodads that don't exist.

I still walked away with a couple of must-have items, that I may use... someday!

Took my Mom in with a full cart of her artwork for framing and matting. Chris in the framing department spent many, many hours with us and could not have been more helpful, professional and pleasant to work with. She helped us find the right choices, while working within a budget. Chris is a credit to her profession and Michael's is lucky to have her on their team!

Art, craft, or just hobby shop to your hearts content ♥

Although I’ve been to other Michaels stores I can honestly say that the one in Gettysburg has the best customer service. The sales associate, Zoe was amazing!

I go to Michaels for Washi tape ..
They have a Big selection of it and also to look at there sequins for shaker tags.
I do get Paper pads for scrapbooking when I have a coupon.
I also like there stickers for scrapbooks and cards .. Usually there on sale.
Lovely store for sure !