Elder's Ace Hardware- Bearden

Called to see if they had the chainsaw I needed. After discussing what I was going to use it for, they helped me choose. When I got there, they had it all put together, gassed up & oiled. They started it to make sure it was good. They assisted me with everything else I needed to complete my purchase. Great to work with & pleasant.

Maria in the garden center is the most knowledgeable, kind, helpful individual you’ll ever meet! If you need any help with gardening or landscaping, she’s the one! Truly, everyone is so helpful and they genuinely care - hard to find that kind of customer service anymore.

Awesome place. Came in looking for a chainsaw chain. Told the guy what model I had and he walked right over and grabbed the right chain without even looking it up. Refreshing to see someone that actually knows what they are doing. Thank you!!!!!

If you need propane for your grill Elder’s is THE place to go! You get a great price, but more importantly you get a full tank. Generally if you’re doing the exchanges, you don’t get near the amount that you get when you get it at Elder’s, and they have fast and friendly folks!

Walked in, As I walked down the Isle I was asked if I needed help, which I did, they took me to the parts I needed,,,, then they asked me,, is there any way they could help me feather. I liked that,,,, good job guys.

A great place to shop they have a wide variety of things. my go to when I am on the area

The best Ace I’ve ever visited!! Friendly staff and amazing selection. People were super helpful!

The best customer service!! From nuts and bolts, paint, fluorescent light bulbs, plants, to the great little gift area it's Wonderful! Look at this adorable book about Dolly!

I would give 10 stars if I could to Ed Barry and his staff at the Bearden location. I had a problem with something I purchased and the folks there worked with me consistently and efficiently until the matter was resolved. It’s not often I find such a consistent level of professionalism, this is an excellent outfit .

This is my go to hardware store. The staff is always friendly and helpful! It truly is the "place with the helpful hardware folks!"

Still my go to in 12/22

They do whatever they can to help you get the job done.

Great neighborhood business. It really has all you need home maintenance wise.

CAME BACK TODAY AND FOUND MY BATTERIES AND OTHER TOOLS WE NEEDED. YOU HAVE AN EXCELLENT STAFF AS AT LEAST THREE GUYS ASKD IF WE NEEDED HELP. "DANNY" WAS THE BEST SWEET, KIND, HELPFUL AND KNOWLEDGEABLE. WE HAD A TALK AS HE WAS SO NICE HE IS GOING TO AIRFORCE AND ITALIAN LIKE ME. LOVE HIM AND YOUR STAFF THE CHECKOUT LADIES WERE ALSO SWEET AND HELPFUL I HAD A STROKE A FEW YEARS AGO, PREVIOUSLY MANAGING HOTELS CUSTOMER SERVICE IS SO IMPORTANT "KUDOS TO ACE HARDWARE AND "DANNY.

They copy keys there & have good variety of images/ specialty blanks to differentiate your keys.
Spent majority of my time in gift area at front of store. They have some funny mugs, towels, coasters, etc.
Also bought a strawberry plant.

Great place to shop for plants in the summer time.

The people who work here are always very helpful. They have a great assortment of items and we always seem to find something we can use.

Very helpful employees. Took the time to find what we needed and were very friendly. Didn't rush away. Great experience.

A pleasant experience. Thank you for keeping AC capacitors in stock!

After leaving a bad review for the dixie lee store i feel these guys deserve a good review. I live in lenoir city and drive to this ace because dixie lee never has what you need…. But Bearden does. These guys are smart, they know the store, there very willing to help. Have even had an associate to take the time to google another possible solution for me so i can get the job done. I bought a ms362 chainsaw from these guys after dixie lee didnt have one even though i called ahead of time. Got to Bearden 20 minutes till closing and they treated me like they were sorry about dixie lee and sold me the saw, did a full safety demo, and i was out the door. I went to dixie lee the next day for the safety kit and they didnt have it, back to bearden and before i could even finish what i was asking for the guy had it in his hands, asked how i liked my 362, and asked if there was anything else i needed. Every time i go into this store, they have what you need, and if they dont know the answer, they put 110% into finding the answer. That stores leadership is excellent and it shows.

New counters !! I can usually find ANYthing I need.

Great SERVICE from Ben. I came into the store and Ben offered to help, he couldn't find what I needed but hopped on the in-store computer asked a coworker and found what I needed. All of the employees I encountered were courteous . Highly recommend this store!

Very helpful and knowledgeable staff. Easy to get help, unlike Big Box Stores