O'Reilly Auto Parts

We don't normally shop at O'Reilly Auto Parts. As a returning customer, my experience was positive again. The staff was very helpful in getting the parts I needed and making sure I got our military discount. We'll be back again.

Mark went above and beyond to help us. We were stranded on the side of the interstate and he brought us what we needed to fix our vehicle and be on our way. So very appreciative for the kindness shown to us. This is why we only use O'Reilly!!!

Great guys work there

Michael was great. Picked out L.E.D. flashlights. He was very patient with my 83 year old Father. He acknowledged that my Father was wearing his U.S.A.F. cap and gave him the Military Discount! Thank you Michael for showing so much kindness! God Bless You Sir!

if this is the O'Reilly's either in Elizabethton or Erwin they're both awesome stores.. right here in Tennessee they're always helpful and friendly.. Trevor at the Elizabethton store really went above and beyond the other day and helped my daughter get the parts that we needed to fix the brakes on her car so thank you Trevor he is in Elizabethton

O'Reilly s has always been able to answer all my questions better then any other place has

Great prices, employees are very nice and helpful, they alway's have what I need, very convenient to my house, and have no problems with returns if I get the wrong item by mistake. Thanks and keep up the good work!

The man that work there they are the best they're honest great sense of humor hard-working even though I don't like paying for parts who does but they always make you walk away with a smile as your number one . From Donna Farmer😊

Friendly service and great prices. They give military discounts and always have what I need.

After dealing with BS AFTER BS our work van decided to make our trip better! The van over heated and the condenser belt slipped of at a local gas station. The employees their had no clue where an auto parts store was near buy (there was one a mile up the road "O'Rileys") to top it off, it was pouring down raining. After googling and searching we found a O'Rileys just a mile away (how can you be a local and work there and not know two auto parts stores are a mile away) So my colleague and I had to walk a mile in the pouring ran to get there!!! We called ahead to make sure they had the tensioner tool needed to replace the belt, they did so we started to walk. When we arrived one associate was there and had the part waiting (Semper Fi, Marine) we purchased the part and proceeded to walk back. Got the belt back on only to realize that the belt was damaged. So we put the belt on and to drive back to O'Rileys to get a belt. Greg and Keith were life savers! As we pulled in we found out the manager sent his only associate to pick us up while he looked over store. Not only did these men have a big enough heart to do this they made putting on the belt easier by letting us use their tools and assisting. Customer service like that doesn't exist these days. Greg and Keith, you guys are awesome and we really appreciate what you guys did for us! Forever thankfull!

James the young man that waited on me was very nice, kind, and most of all helpful. And he answered all my questions. My first time there and I will go back again

The man looked up the part I
needed and they had it in stock
checked a battery for us Great

I love the employees at the Erwin TN store. No matter what I need they are more than happy to assist me!!

They were so helpful wasn't sure of what to get

That's a great store I get the right part every time and there cheaper than anyone else. I like dealing with Michael he knows what he's doing

Was looking for brain box for truck they were very curtious on phone and even nicer at the store clerk was very knowledgeable about what I needed I will definently visit again

Good friendly staff very good at there jobs very helpful great people great you when you enter store by saying hi can I help you best parts people in town

They were helpful to get the right part for my truck.

I love these guys. They are always helpful and quick to find what auto part you need.

This store has the most helpful associates.