CVS

This pharmacy has the kindest person (Joel). He has always been so quick to help and not be an inconvenience.
Both med requests were short on time and he went out of his way to get them with a smile.

Employees are always nice and ready to help love going to cvs to use coupons on snacks or detergent 👍🏽

The blonde haired girl the the pharmacy is very nice and super helpful

Everyone is nice.Its a clean store.Just needs landscaping to seem more friendly.And not as cold.

Awesome job

Great pharmacy staff and store staff.

Very friendly staff. Very helpful when I went in.

Very good people

I love this manager

We have used CVS Bridge City, Texas for 15+ years since we moved to this area. In the last year and 1/2 have seen service and respect to customers consistently go downhill! Just want to give a shout out to Miss Lindsay, pharmacy tech, for her great service, kindness, and true caring for all my questions and concerns!! She is wonderful. Will truly miss doing business here, but CVS has left us no option.

I can understand when a medication is not in stock and has to be ordered. I have an issue with not being contacted I have an issue with being told that if I want to get it from somewhere else I have to be the one to find it. When making contact with a different CVS they were able to tell me the system says no one in the area has it. Why couldn't the Bridge City store do this and keep me from having to search everywhere?

Very convenient location, insanely difficult to deal with as soon as there’s a glitch in their system. I’m going on day 3 of being stuck in the middle of a he said she said because they don’t have a medicine in stock, and I can’t get my prescription back so I can go somewhere else.

Pharmacy staff acts like customers are a burden, no sense of customer service, stay on hold 20 minutes on the phone, pull up to the drive thru window still on hold on the phone and wait another 15 minutes in drive thru before being acknowledged. Either hire more people or train the ones that are there.

WORST pharmacy to call in meds I work for a Plastic Surgery Office and this is unacceptable... will keep you on hold for ever or drop your call. Not professional extremely rude. DO NOT COME HERE! Call Walgreens in the area soooo much nicer!

This is by far the worst cvs pharmacy in the region. Whoever the manages the pharmacy needs to be terminated so they can reset the attitude of this location. The last that runs the store itself is super nice and helpful, Zoe I think was her name. Pharmacy phones go unanswered, constant stock out of date, etc. Absolute worst pharmacy... Period.

Scheduled a Covid test earliest one they had was 3 days out. Showed up on time and was told they are out of test tubes that I needed to reschedule. Earliest date was 6 days later, I show up on time to be told again they do not have the proper supplies to administer the test I need to reschedule so I did luckily they have an availability the next day. I called the pharmacy to ask if they will have the proper supplies by the next day and was on hold for 38 minutes. Every 10 minutes someone got on the line to tell me to pls hold.but Noone ever spoke with me.

This is the worst pharmacy I have every called. The pharmacist will swear at you and hang up. Incredibly unprofessional. He should not be allowed to speak with ANYONE. Go ANYWHERE ELSE!

Went in to pick up prescription strength pain killers for a fractured leg and knee, had it called in the day before and was told it would be ready by 6pm, went to pick it up at 3pm the next day and was told it wasn’t ready and would be about 20 mins and to pull around. I decided to go in and waddled to the back in my knee brace, then sat in the waiting area for 45 mins and watched as they called the other waiter for their prescription, and then helped four other customers. Finally I got up and hobbled to the desk where I stood 10 more minutes before finally getting acknowledged and getting my medication that clearly said ‘waiting’ across the top of it. Would still use Walgreens if my insurance hadn’t required me to change pharmacies. Also anytime I call to refill a prescription I don’t have the Rx for, I wait for 20 minutes on hold, just to get annoyed and hang up, call back and immediately get helped. I don’t even understand.

Easily the worst pharmacy in town. I have no idea why I keep coming here. It is NOTHING but problems. Currently have been sitting in the drive through for over 35 minutes, and I already expect to get to the window to hear some excuse why they haven't gotten to filling it. If you can, avoid at ALL costs.

Edit: Totally predicted it... after waiting at the drive thru for 45 mins I get to the window where she tells me they haven't filled the script even though it was called in over 4 hours ago. Shw told me they are short staffed. So here I am two hours later back here standing in line while the guy in front of me has been arguing with the pharmacist for almost 10 minutes now about what supplies he needs with his prescription. Hoping one day I'll actually get my child's script.