Sundance Catalog

Super stylish and unique clothing. The staff are always helpful and the space is well laid out.

I love the Sundance catalogue and the opportunity to see things in person before I buy is a real plus.
Seeing all the jewelry in person is a treat... plus they carry vintage silver pieces you wouldn't find anywhere else.
After looking at previous reviews, I think they must have made a personnel change. Staff on my visit was friendly and inviting... don't be afraid to peruse this beautiful shop!

Recently I found an embroidered pair of jeans in the catalog but my size was unavailable. I live about 2 1/2 hours away from the store so I called first to see if they might have the jeans. Mary Beth helped me. When the jeans weren't found on the racks she looked in the display window where she found them. After disrobing the mannequin, she told me that I didn't have to drive all the way in which would have been 5 hours. She would ship them to me free and was including the 30% in store sale price. The jeans arrived in just a few days and they are perfect! Can't remember the style number, but they are by Driftwood, boot cut with light pink and blue embroidered flowers. I'm 5'6" 128lbs. and the size 27's fit like they were made for me...immediate favorites that I get compliments on every time I wear them. I don't often write reviews, but the customer service I received from Mary Beth and Anna was so wonderfully helpful that I decided to say thank you.

My experiences at University Village in Seattle have all been wonderful. At my last visit, store manager, Sheri, assisted me. I purchased a pair of shorts and the pocket had not been stitched properly. It was the last one of it's size, so Sheri took it upon herself to take them home and personally repair them so that I could have them in time for my vacation. Now THAT is exceptional customer service!

THE BEST CUSTOMER SERVICE EVER!! I want to give A HUGE thank you to the Store Manager, Sheri and Assitant Visual Manager, Christina for helping me navagate exchanges. How did I miss the fact that my favortie store was here in town? I needed to exchange items I purchased on line during Black Friday and Cyber Monday. Not only did Christina take the time to help me save Christmas with items in store that were on back order via the catalog, she helped me exchange a dress that I purchased via online giving me the same promotional discount I originally ordered. Christina was calm and patient with me as I panicked on the phone about what to do. I Just love her and will shop from her and Sheri going forward. I will forever call the store or drive in to purchase my items from now on. Thank you, Ladies for being the Stars of my holiday experience. Valerie

I had an awesome experience looking for some sapphire at the University Village store.
Robert Redford only hires the highest quality people. You can count on it .

Bought a beautiful ring. Everyone on the staff was friendly. I'll definitely be going back!

The staff here really knows the merchandise and the are really accommodating. I love shopping there.

Awesome staff. Very helpful!

Nice handbags/shoes and jewelry.

Awesome place

Nice store. Beautiful merchandise. Friendly helpful staff.

It is a beautiful store and I have been buying their close online through Sundance catalog for many years. I am more of a farmer type of woman with a cain so I do not get dressed up to shop. The male working in the store made me feel unwelcomed! He welcomed all other people into the store but not I, even though we made eye contact. The lady working their was very kind and asked me several times if she could be of help. I will not be going back to this store, I drove 2 hours to shop here just to be ignored as others came in after me get the royal treatment. Shame on him!

The worth service I ever had at the store Sundance in University Village!!! I was interested by some jewelries and the young woman helping me was very disrespectful with the clients and very unfriendly. She was not listening or looking in my eyes while talking to me. I asked her many times my concerns about the jewel I was interested at and she was " it is the way it is" in a very rude way. I tried to explain to her that the jewel had a little imperfection, obviously, but in vain. I won't go back there for sure!

Wow... Loved the store but the treatment from the employee was very unfortunate.. Shopping today and 3 times we were approached by the man telling us where the sale racks were and how we will never see this stuff on sale, etc... Im ready to purchase a sweater for $200 (that wasnt on the sale rack mind you). I pull out the cash and this guy says, "Oh are we spending our Christmas money?" Hmmm.. Then hands me the change and tells me "Now you have some coffee money to spend".. What the hell is that? It was inappropriate and offensive what he said and the manor in which he said it.