Mattress Firm East Hampton

Well I am so grateful Mike was working and that he helped me. He was knowledgeable, kind and patient. Answered every question and made an overwhelming shopping decision manageable and possibly fun!!

Thank you to Cody too who was also terrific on the phone.

Thank You Jeanne for going out of your way to help me with warranty issues. Your help and patience were invaluable. So was your follow up. All told I would go to Mattress firm again.

Tahir is the BEST salesman - this is our third purchase and we referred friends. Exceptional knowledge and customer service. Will be here again should I need another mattress.

My experiences with Mattress Firm, and the remarkable Tahir, embody excellence in customer service. Tahir's unwavering availability, kindness, and empathy create a personalized experience that fosters a sense of connection and comfort. His genuine care extends beyond making a sale, ensuring the customer feels valued and understood. Coupled with Mattress Firm's quality products, Tahir's guidance makes for a seamless and satisfying mattress buying journey. His commitment to exceptional service and comfort makes Mattress Firm the go-to choice for anyone seeking an stress-free shopping experience.

i keep coming back every time i need a mattress or anything bed related - Tahir is so nice, super helpful and extremely knowledgeable. he makes an ordinary or even mundane experience enjoyable!!! i’ll be back!

Service was professional and attentive. We were given time to look and move around the store without hovering. Sales person was fabulous.

Michael was very helpful, polite and friendly. From the moment we entered, he greeted us and offered his help. He was patient and explained our options. He let us make up our mind without feeling any pressure. We were very comfortable with his approach. He figured out a way to get us the mattresses we wanted from their warehouse and complete an exchange right away. We had a great shopping experience with him.

Excellent experience with Tahir. He was patient, attentive, and knowledgeable. Highly recommended!

Tahir was hands down the most amazing customer service person we have ever encountered. His patience and determination to help us to drill down on a tricky situation (helping us replicate a mattress feel from 14 years ago;) was above and beyond. We are so grateful to him and have been sleeping so much better because of his efforts. He is one in a million and Mattress Firm is fortunate to have him! Thank you, Tahir!

Excellent place, Tahir treated us very well, we bought our bed thanks to his suggestions

Mike was very informative and helpful in our decision making. He took his time and was very pat6

Jeanne expertise and advice in selecting a mattress for our rental property was invaluable. She knows so much without overwhelming you as there are so many variables and choices in purchasing a mattress. She is a true pleasure to work with and stays on top of everything to insure that things go smoothly. Great experience thanks to her.

I was extremely impressed with the store and even more with the manager, tahir . Tahir is knowledgeable about the product and very helpful and made me happy to do business with him.

Salesman Tahit Naveed was terrific, most efficient in finding the best prices & choices for my budget, and very courteous throughout our meeting. My previous visit a year earlier, working with Sean was equally pleasant, with all bedding needs and delivery efficiently met. - Happy customer!

Mike was super helpful but not pushy. We really appreciated his expertise and support. Thanks so much.

I've been buying from this store since 2011.
They're very helpful and friendly.

Our salesperson, Sean, was great! Very helpful, friendly and patient. Guided us to the mattress that we ultimately got. Highly recommend using Sean!

My fiancé and I had an extremely wonderful experience with Tahir! He was very friendly, knowledgeable and helpful. He listened to us, let us test mattresses that met our specifications (including price) and helpfully guided us to a mattress within our price range without pushing us toward any mattress in particular. We’re looking forward to receiving our new mattress (which Tahir arranged to be delivered to our apartment in NYC in a few days). Highly recommend coming to this store and working with Tahir - he is a delight!

Tahir our salesman is a very nice and patient person. He was very nice to work with through the process of securing our mattresses and box springs

Sean was really terrific in guiding us to find the best mattress for our needs. He is extremely knowledgeable and did not try to push us into something we didn’t need. We would definitely recommend Mattress Firm in East Hampton.