Petco

Associate was extremely helpful and gave me alot of info I needed to help my cat who is old and sadly has been diagnosed with leukemia...she guided me to where I could find food he could eat, or help him. She even gave me info for other places to go to help my cat. I don't remember her name but she was very nice helpful and I would choose this location over there Riverhead one anyday just for the customer service. Pricing isn't too high, nice size store. 5 stats

There was a time I wouldn't step foot in this place because the employees were rude and the place was filthy (that's on mostly dog owners but obviously the dog poop and pee were left there to dry). Well I want to say I went there on 11/22/23 for some reason and the two gentlemen (manager and cashier) were the nicest and most helpful! They were both there this evening (11/29/23) and I received the same courteous service! The store was immaculate and I will be back! Seems as though people complained and management listened!

Came to buy some dog food and parrot food. The store was a little under construction but well-kempt and clean. All shelves were tidy and orderly and everything was easy to find. The gentleman who rang me up was very kind and pleasant. He was quick and friendly. Overall a great Petco visit.

Love Hampton bays petco they have the best dog trainer she helped my family so much ...great staff.

My dog utz went today today for the 1st time to have a bath and his nails trimmed. Kristina did a great job. She was very sweet and understanding because utz doesn't like other dogs.she reassured me that everything would be ok. Utz looked so beautiful when I came to pick him up. His coat was soft,shiny he smelled so good.. I received a 25 percent off coupon because it was his first time there. I recommend you take your fur babies to see Kristina.

I have had great experiences with the dog grooming and training services at this location. They are also reasonable and understanding with returns and exchanges. The staff are all friendly.

The groomers at Petco in Hampton Bays are amazing. Specifically Nick. He was so kind and patient with my 8 month old puppy, who is very nervous at the groomers. He took the time to get him comfortable in the space and never made us feel bad. They do a wonderful job and we are always so happy with how our puppy looks after his grooming. I highly recommend booking Nick in Hampton Bays for your dogs next grooming!

Zeke and Cubby loved their spa days with Alexa. The staff is friendly all around and they get a get grooming at a reasonable price.

We have been going to Petco in Hampton Bays for a couple of years. We had gone to get supplies for our cat and found the staff to be exceptionally friendly and helpful. Then we got a puppy and boy oh boy do we send time In the store - from Training ( Anna is an awesome trainer and taught us as much as she taught our puppy)- We have had consistently great experiences. This week we had a less than positive experience when I asked a question to the gentleman who checked our order out at the register ( we had not seen him before) when he did not know the answer he just said that he literally didn’t know I gently provided an example of a similar experience and that outcome (that directly applied to the question I asked) I was again told he had literally no idea ( and demonstrated no interest in seeking the answer)- this is not a typical exchange so I will hope this helps provide a learning opportunity for him. I hope this what I believe to be new employee finds his way as there is a great team in the Hampton Bays Petco - and from a customer point of view ..looks like a really nice place to work and they provide pets and pet parents with a great experience.

All the products I needed were available, neatly organized and the store was very clean. Checkout was a breeze and the employee was pleasant and helpful

very kind staff in fish department and very healthy glass shrimp definitely coming back for more in the future seemed under staffed but other than that very kind and seem to love there job

Hello, the staff is excellent in Hampton Bays. I do not like that I never seem to be able to use my buyer discounts. They should just add to your account at check out, don't ya think? Make life easier for everyone please. Thanks! Melinda Reyer

Very clean & extremely welcoming! The minute you walk on you're quickly acknowledged & offered assistance then checked out with pleasant conversation. These people seem to love their jobs (but then again who wouldn't love working with animals all day?)!

Went to pick out some cat accessories for a 30in crate...was getting a little overwhelmed and along came Angie...she was delightful and helpful. There were some things I could have gotten at the Riverhead store, however, this was so much closer and I would like this store to remain open. Had a productive experience and enjoyed the service.

Today we decided to take our Pug Ruby in for a spa day. Best decision ever!!! Rachel and the others were super welcoming and helpful, not to mention how great they were to Ruby. I've honestly never seen Ruby so happy after getting a bath and a nail trim, the blueberry facial is a must as well, left her face so soft and clean. As I mentioned before, Ruby came out super happy which made us super happy as well!!! Would give it more than 5 stars if could!!! Thanks Rachel and the awesome Petco Team for being so awesome!!!

I can’t say enough good things about the dog grooming at this location! Rachel was kind, patient and loving with my dog, Patches. He’s 12 and shakes now all the time. He was calm and relaxed when I picked him up from his grooming appointment and did I mention that he looks amazing!! I travel almost 200 miles for Rachel to groom Patches!!! Worth every mile. Thanks again for another great grooming!!!

The staff was super helpful in helping me to find the things I was looking for. Quick check-out!

I placed the order from my phone as I was driving to your store. I waited for about 10 minutes and just like that the transaction was complete. I pulled up in my car, order was handed to me and I drove away. Quick and efficient. Great job!

Alexa has been grooming my dogs for a few years. They always look great when they get home. While I am there I pick up a few supplies. Easy to find and the cashiers are very nice.

Staff is very helpful every time I come in