O'Reilly Auto Parts

Brian went above and beyond the call. I stopped in as the battery in my wife’s Honda appeared to be dead. I couldn’t find my receipt, so Brian looked between two computers and located when we bought the battery. Still under warranty. Yes! Brian stated by testing the battery and immediately could tell it was not right. He proceeded to replace the battery, even stopping back into the shop to get his terminal cleaners and some spray to help remove any corrosion. He replaced the battery, and the went back to get his charger to make sure it wasn’t an issue with the alternator. All in, about 10-15 minutes and it cost me nothing. Would definitely do business with Brian and O’Reilly again (and buy the battery again with the longer warranty). Thank you!

Visited the Elkhorn location tonight for a new bulb and I was greeted immediately by Josh, who came out to my car to identify which headlight was out and check the life of the other bulbs in my vehicle. He was very knowledgeable and friendly, made great suggestions, and even changed the bulbs in my car without me asking. It’s very appreciated when you don’t know exactly what you’re looking for or how to fix it, to have someone go above and beyond so willingly and do it for you. Thanks again Josh!

At the Elkhorn store, they're always glad to help and keep me going with the parts I need.

And Brandy herself is a one of a kind Manager, she'll jump right in, or outside to help with changing wiper blades to diagnose with the computer gizmo to help me out and even changing bulbs on my van.

Thank you,

Mark Mathews

This place is Awesome. Friendly and knowledgeable. My tail light went out today, and Brandy the manager took the time to come out herself and installed them for me, at no extra charge. I would highly recommend Oreilleys. You just don't find service like that anymore......

Went here for a fuel injector for my vehicle. Fella was knowledgeable and didn't try to upsale or anything

Helpful staff. Helped me with a lug nut today. Also helped by printing off fusebox schematic for my car. Trying to trace down why my DRLs don’t work.

Noah was very helpful to me today - purchasing and installing wiper blades. He made it an easy transaction, and that's what I was looking for. Thank you!

Bruce Lemen

They we're very helpful. Had answers to my questions and didn't look at me like i was stupid. Thanks guys your my savior's.

If not in stock they will order for you.

They are always so helpful!

I went to a different O'Reilly's that didn't have the part and the gent was good enough to check for my part at other stores nearby and there it was, right on my way home. That little bit of genuine feeling for their customers continued at the store in Elkhorn. Terrific service! Thanks guys! Really appreciate the great customer focus!

Great place to go if you need parts customer service is amazing. They always are willing to help and let you use their tools. Always have to right tools for the problem. For the 3 days I went there, they were never busy and got you the part you need right away.

Store employees are there just to get parts not very knowledgeable...

The manager of this store is pretty awesome. The employees are friendly and helpful and they know their stuff. The manager helped me with a complex problem.

Stopped a couple times in here and one of my stops I bought a battery from them. I forget the name the middle aged fella that helped me out but he's awesome. Helpful and honest. This will probably be my primary auto parts store.

Had to buy def fulid they were nice. That's about all.

They go out of there way to help with prices and the right parts; truly An All American crew. I live 3 blocks from an Oreilly but don't mind traveling 20 minutes for better customer service.

Best O'reilly's in town. The store manager Brandi and her team make sure you're always squared away. 5 stars.

Friendly and very helpful! They even celebrated with me when we found the solution to my car problem. I felt valued here.

I was unsure about the coolant I needed, but received a short, helpful and friendly education about the color coding.