AT&T Store

Dominique was incredible. We swapped out multiple phones and this had to have been the best experience I’ve ever had inside of an ATT store. He was incredibly nice and informative and made the entire process a breeze. Thank you!!

Poor attitude, Poor service and bad work ethic is what I've become used to. Wow what a treat. Dominique greeted me with a smile and kindness. I had hundreds of questions and he answered all of them. Many with details of why this or why that. He cleaned up my phone showing me how. He spent over 90 minutes helping me and knowing I wasn't looking to buy a phone. I could go on forever. A model employee. The world needs more like him. He deserves deserves a raise.

Leslie White greeted me warmly and offered excellent service. She has expert knowledge of the latest phone technology and explained the benefits of the items I purchased. Please visit Leslie if you are shopping for new phone technology.

Leslie did an amazing job helping us out! Great customer service and fixed all of our issues in a timely manner.

This is the absolute best AT&T Store in Lubbock. Their customer service and product knowledge is outstanding! You will not leave their store until everything you purchase is working properly. I had a various serious issue with my phone that was caused by trying to deal directly with Apple support. The 19th Street store knew exactly how to fix my phone. I could not be more pleased. I gladly give them 5 stars! I wish I would have know about them sooner.

I worked with Christian yesterday to get a new phone since mine broke. He provided great service and helped me through the process! Overall I had a great experience and would definitely come back to this location and work with Christian. Highly recommend him!

Jose was great. He transferred everything to my new phone. He was very professional and courteous. He was very knowledgeable and we need more people like him at AT&T.
I left the store very happy. He did a fabulous job.

I had a very smooth experience upgrading my wife’s and my phones. Nicholas and John were very helpful setting up our new phones and trading in our old ones. I was helped immediately each time I entered the store.

Lucy, Jose & Nick all assisted us with our service today and their personalitys & customer service was excellent. They all tag teamed & assisted my family & I in switching over. They made the process quick and easy. Will def recommend to friends and family!

The guys at this store were the only ones in 3 stores that could actually help with our issue.

Got my son the new iPhone for Christmas! Great customer service she told me her name but I can’t remember it but she was awesome and my son was happy so I’m happy!

I am leaving a 5 star review for Nicholas at this store. I recently moved my mom over from one account to mine, and another AT&T store in Lubbock added a bunch of stuff that we did not verify nor was asked about. Nicholas was the first employee at an AT&T store that truly listened and was willing to be actually helpful. I truly appreciate his patience and willingness to help me resolve this issue. I couldn’t thank him enough.

The people at this store make all the difference in the world. Jose and Nick went out of their way to make our experience the best. It took a while for our data to transfer to our new iPhones. Both Jose and Nick made the time fly and were super patient with our questions. Check out this location and you won’t be disappointed!!

Lucy & Jose were extremely helpful! Amazing customer service, and my husband and I got exactly what we were looking for. They were honest, upfront & super helpful! We will be back for all our phone needs!

Lucy & Jose made the new phone buying and transfer service process so easy! They made us feel at home and provided high quality service. Lucy & Jose and great people and great employees!

Lucy was amazing! Made things very simple & helped me with everything I needed and answered any questions I had. Definitely recommend their service! Best customer service @ this store in Lubbock hands down!!!!!

Jose helped us right when we walked in, was super respectful and an amazing help! He got us great deals for my husbands new phone and we are Extremely happy with the service we got !

Jose was knowledgeable and patient. He spent a lot of time helping me set up my daughter’s phone and answered all of my questions.

The best store I've been to since being sign to at&t. Lucy was awesome and helped save us money. If you're with at&t, visit the one on 19th and quaker. Just ask for Lucy and she will get you squared away.

John at ATT ON QUAKER 1910 is the bomb !!! he fixed the other AT&T’s mess up in like under a minute literally.Gave me no grief excellent manners awesome!, And he even help me wipe out my other iPad which the other AT&T people cannot figure out! BLESS HIS SOUL!