The UPS Store

I’m so impressed with the staff at The UPS Store! Regardless of how busy they are they always act friendly as well as helpful. Everyone is quick to keep things moving, questions answered and even offer suggestions. It’s such a nice feeling and truthfully I don’t see much customer service anymore.

Went into an ups store needing much help with printing a document from my phone. Dimitrius Washington Helped me, he was respectful, patient and so very helpful.

I visited the horrible UPS location in South Holland and had to find another UPS Store to go to. THANK GOD FOR THE UPS LOCATION IN HOMEWOOD. The staff is customer driven! Every customer is acknowledged with a friendly HELLO! I will be driving the extra 8 miles to get treated like My Business Shipping Matters! I wish I had all their names. Fantastic Customer Service.

Everyone at this UPS store is great. I never seen nothing like it the we’re so polite to everybody they got you in and they got you out. I will be definitely visiting this store from now on. Thanks for the great service today.👍

Every time I walk in the UPS Store in Homewood, IL, I am greeted & the workers there are so nice & friendly. They have good energy. I’m never there for more than 2 minutes but the customer service is immaculate! Even them wishing me a good when I’m leaving means a lot because it seems sincere & you don’t get that type of customer service often.

The employees are always friendly and helpful. Have visited multiple times and this has been my consistent experience. Glad the store is there!

Mr Collins is a great asset to the company. His attitude and professional demeanor was first class. Glenwood, IL will be my go to UPS location

Very nice & helpful employees. I usually bring my Amazon returns here.

Excellent customer service. I was in and out and
greeted with a smile

Good flat shipping rates, good customer service, convenient store hours

The service was great! No hassle no problem! Very satisfied 😍. Friendly staff.

I love going to this store for my shipping needs. The staff is very polite and helpful upon entering the UPS store 7235. The customer service is spectacular. Derek and Sydney was very instrumental in obtaining a claim for overseas services for a package.
This store give what you deserve, great customer service!!!!!

Staff friendly. Good customer service.

Every. Single. Time I go to the UPS Store at 183rd and Halsted in Homewood I am blown away by how professional, friendly and FAST the employees are. Every employee. And every time. Seriously!
I honestly don’t know how they do it since most places can’t find one decent, civil employee. Way to go UPS. Give your people at that store BIG raises. They deserve it and reflect very well on the UPS name.

Ebony is OUTSTANDING!! Greeting every customer as they enter and she was extremely nice to me!! She helped me process a huge return so I could make my flight!! UPS promote Ebony asap!! She’s your Crown Jewel!! 😇❤

AT&T sent me to my nearest UPS store to return the equipment. When I got there shortly after 6:00 pm (18300 S Halsted in Glenwood), I was greeted by the two awesome ladies there and the one that was free quickly walked over and asked me to come to the counter, in a friendly voice. She was having a slight issue on the computer and the other one quickly stepped in to help. These two awesome ladies made my day! The store is clean, organized and these ladies certainly make it enjoyable to stop in!

The service at front counter was easy and pleasant by derrick

Very happy with my experience at The UPS Store in Glenwood. Needed some notary work quickly and they took care of me by appointment. Everyone was nice and I want to recognize Derrick specifically for being efficient and patient with the multitude of papers, signings, etc. I was dealing with. I highly recommend this UPS location.

Super friendly.. efficient and very helpful

Every single time I go in I get phenomenal service! They are so friendly, fast, efficient, and thorough! I choose to drop off here over free pickup because of how pleasant they are.