Browns Top Shop

Chris and his team completely changed the look, feel and depth of our kitchen with his granite countertops. When problems arose Chris was calm and reassuring in letting us know that he has every tool needed on his truck to do anything we needed to do to get the job done right.

Chris takes the time to ensure every single one of his granite installs are done perfectly. You can be assured that if Chris does not answer your call right away that he will get back to you and the reason that he’s not answering your call is because the man is busy making sure people are happy with their countertops (I saw this first hand).

If you want granite countertops done, right the first time I’d highly recommend giving this honest, independent businessman a chance.

The owner, Chris Brown proved that he makes it his priority to provide the best service. He came out to our home several times to fix something he was not pleased with and ended up completely replacing a piece because he is honest and wanted to give us the best product he can. We are very impressed with the beautiful granite countertops he put together for our kitchen, laundry, and bathrooms. I HIGHLY RECOMMEND BROWNS TOP SHOP!

Very friendly staff and beautiful choices of granite and quartz with awesome sale prices!

Friendly courteous knowledgeable very satisfied looking forward to their service

Awesome job

Nice people

Not Impressed !!

They came highly recommend but that was not our experience.

Should have read the reviews.

They only take cash or check which keeps them from paying any credit card fees, BUT for the consumer their is no protection.

It took them over a week to do our job.

They have moved our cabinets and now the appliances will not go back in place.

YOUR DECISION......Would NOT reuse them !!

Can never get a hold of anyone during operating hours.

Got two different quotes for the same job.

Was told, while they are moving, they’d have to put my job on hold for two months.

I have been nothing but frustrated with this company. This is one of those companies that doesn’t seem to get the importance of customer service.

While they have a nice looking selection of granite outside, we didn't receive the opportunity to make it any further. The hours of operation posted on the main entrance said they open at 9:00 a.m. it was quite obvious actual hours of operation for the customers is whenever they feel like showing up, because almost 2 hours after they were supposed to open their open sign was still switched off and doors locked as if no one ever showed up. While employees were there working in the back cutting the granite, I'm still trying to figure out how they have work since apparently no one opens and operates the front side for customers.

I came to Browns because we meet the owner two years ago and he was really nice. unfortunately we had to postpone our getting new countertops. we went in last week to get a quote now that we're ready to move forward and picked out a few colors but they didn't have the prices to be able to give us those quotes that day. they said we'll have to call get them and send us the information. I no big deal. however we get the quote and the quote comes back way higher per square foot than they gave us a ballpark figure for. we ended up going elsewhere as we got the exact same countertops with the sink and everything for less than was quoted by Brown's topshop. His wife had been pretty nice to me on the phone previously when I called to get a quote over the phone on some I saw in their photos.

The prices seemed reasonable at that point in time however when I we came in on Friday the prices went up which was no big deal. however when you're quoting somebody one price in the ballpark of $70 to $75 and they get the quote for $130 a square foot can't say I'd use them. The one sample had a price written on the back and we were told oh that's old before he even looked it up.

It's a shame because would have used someone more local but I decided to go with a different place, not a box store, and saved myself $2700.

It took forever to get someone to call me back and when they did they was supposed to call me back the next day to set a appointment time, but I never ever heard anything back! And have called and left messages and still nothing! Not a way to run a buisness! So I will be using someone else!