T-Mobile Authorized Retailer

Jada B was an amazing breath of fresh air. Her customer service was outstanding, she was the only one at this location and held her own! Greeted all who walked through the door and gave personal attention to each and everyone! She made transitioning phones easy. Highly recommend this location to everyone! Thank you Jada

We went to this place the day after Christmas and I’m just here to give a huge shoutout to TONIA! 10/10. She was quick, knowledgeable and extremely helpful. Thank you for the best customer service. This girl definitely needs a raise. There was even a couple people in line and she managed to get everything done! 👍🏼👍🏼typing this on my new iPhone 15 pro max 😁thanks again

Went over to this T-Mobile and they got us set up on an awesome deal! Jordan was a great help and explained everything perfectly. Definitely go see this team they are awesome!

Manny went above and and beyond in helping me get my old 5g box exchanged. He performed much of the work I would have had to do on my own. His demeanor was very friendly and professional.

I can’t begin to thank the crew at T-mobile in Cortez for dealing with me and all my headaches. They were super professional and cared to make sure that everything got fixed the correct way. Thanks again Sophia, Jada, and Cristian.

Went in to get a new phone and the representative who helped us out Tonia was awesome! Definitely go see them and bring friends and family they do referrals $50 for every person who joins!!

Jada and Cristian were very knowledgeable and helpful. They were as well very friendly and polite. I highly recommend them and they should be a roll model for future hires.

Thank you Tonia for working with Gabi in Sarasota to help my husband get the S23 promotion smooth and seamless. We really appreciate your help!

WE went into the store looking for a new phone TONIA DID amazing helped me out with my devices! GOT us set up with some tablets and a new phone for my sister and definetly go see them !!!!

Great experience, all questions answered, pro staff. Jordan did a fantastic job today, Thank you T-Mobile!

Sofia was amazing, I went inside for a question and came out with a new phone and my bill lowered. :)

Love this store! Staff is great and nice and they helped me set up my phone fully. Gave me amazing deals also! Will recommend to all my friends and family!

Jess is the BEST! I’ve never encountered a person in sales so caring patient and over all fun to be around. My sister recommended me to her, I will only go see her from now on. Poor girl was the only one in the store but a great multitasker. Thanks T-Mobile for having great employees like Jess!

Andrea and Yariela were so helpful and professional. They made our experience of transferring carriers easy and painless. I highly recommend them!!

Switched back to T-Mobile today and Mary B. was awesome! Found us the best deal and she was extremely professional and patient. It was a pleasure doing business and feels good to be back with a carrier that really is the best bang for your buck! Thanks Mary!

Abdiel was super nice and very knowledgeable. He answered all of our questions and changed from Verizon to T-Mobile with very kind manner. Thank you Abdiel! You are awesome!!

Austin was amazing! He was very knowledgeable and I felt like he listened to me and never tried to sell me anything I didn't need. He answered all my questions and got me this new amazing phone and a wonderful deal. I completely trust him and I'm going to send my parents to talk to him too.

Amazing service by Jessie I hate going to phone stores people only want your money. Not her she wanted me to get the best value for what im paying. She made sure I fully understood everything my plan includes and helped me learn my new device. She was so cool with all the questions I asked and didn't mind repeating herself. It was a pleasure working with her and ill definitely send my friends and family in to see her. Thank you Jessie

Came in to get a new Phone and the associate was super helpful. My old phone kept trying to make the process harder but Austin had a way to make everything work out.

Best phone purchase I've ever made

I came in a good 3 weeks ago and I was attended by Cary and honestly she did such of an amazing job!! She carried everything in a very professional way as well as keeping me informed on what’s going on through the whole process as I was adding some new lines and upgrading my phone. I’ve never been attended as greatly as she has attended me. With such care and understanding. I Would %100 recommend coming to this store and Letting Cary and/or the other staff members attend to your needs. Cary is very professional and knows what she is talking about. She made everything transparent and honest and meaningful from the start and this has been an experience that was very worth it. Worth the trip and worth the time!! The employees care about your personal life as much as their own and that’s what I LOVE to see in a retail store!