CVS

Rick has been outstanding. He is very knowledgeable and willing to take the time to explain options and possible reactions to medication. I am a veterinarian and own a large veterinary clinic with many employees and I understand and appreciate good service and knowledgeable staff...Rick exemplifies both of those skills. I write almost no reviews, but the Pharmacist Rick deserves to be recognized. The rest of the pharmacist staff have also been excellent to work with even though they have been very busy during this pandemic.

My 3 year old child has an upper respiratory infection (saw doctor Wednesday, April 22). After visiting with the doctor, prescriptions were sent to the CVS Pharmacy Store #9648. I am insured through Covered California and honestly do not have much income over and above my basic family monthly expenses. The medicine ordered for my son was $130, name brand. There was no way I could afford it. Emotional, I broke down in tears at the Pharmacy. Jeannie, the most amazing Pharmacist I have ever met, was helping me. She called my son's doctors office to see if they could switch to a generic. The office was closed, before the 5pm time they said they were closed. Jeannie called 4 times to page the doctor, knowing my son needed the medication and that the medication prescribed was very high priced.

I received a followup call from Jeannie at 7:30pm that night, asking how my son was doing and gave me tips on how to keep him comfortable. This is not the first encounter I have had with Jeannie where she went ABOVE AND BEYOND her job responsibility. She is overly thorough in explaining what each medicine does, how it will affect my children, or my husband and I. I have seen her with other patients, she is exactly the same way.

Impatient with my doctor and knowing my son couldn't go through the night without the medicine, I went to the pharmacy to pay for the expensive medicine- taking money out of our savings account to pay for it. The staff found a coupon online for the prescription and I was able to purchase it without using the savings money.

I just wanted you to know that you have an OUTSTANDING employee and she and her team should be rewarded for the hard work, compassion, time and effort they give to their work and patients. She is better than my doctor!

I am typically not one to take time to write a review, with a one and three year old at home and both my husband and I working...who has time! But, I made time, because Jeannie made time for me. People like her do not exist in the customer services world anymore. She made a very hard day for me so much better. And, for that, I cannot thank her enough.

With sincerest appreciation,

La Quinta, CA Resident

This is the best CVS in the valley Esther is very helpful and knowledgeable of the store
And Steve is a great manager good job u guys 👏

Emily please please keep up the really really really awesome, fantastic, job that you do, a real team player, and great customer skills, keep up the great work.👍🏼👍🏼👍🏼👍🏼👍🏼

By far the nicest staff I've ever seen. They are always kind and compassionate and this is the only CVS I like! The store is clean and the store staff are really nice too.

The two associates that helped us were very helpful. Thank you for having good people working for you

The clerks at CVS are super

Store associate was very helpful in finding my item

Very friendly and helpful staff, Isabel was awesome helped me save more money and understand the extra buck process.

Wonderful staff always

Always polite and friendly.

Hugh thanks to Kathleen B for going above and beyond to solve an issue that i had with my insurance company. That way I could take my meds home with me. She was very kind and informative all the time.

Thank you Kathleen, you rock! 🎯💯

I seldom go into a CVS for the past year, but when I do they sometimes are short on stock. I learned that it is much easier for me to order online with CVS and things get to me pretty fast.

Went for a COViD test waited for 20 min. If are getting tested for COVID be ready to do it yourself.