AutoZone Auto Parts

My experience today was great. I went to the location on Western Ave and they did not have my wiper blade in stock. The gentleman there was very helpful, looked in the back, and called Central Ave to see if it was in stock. I went to Central Ave and Jake knew what I was there for, pulled the blade from stock, rang me up, and offered to install the blade for me. He came out to my car and put the blade on. I offered him a tip and he refused. I don’t normally leave reviews but, I was so blown away with the level of service. Thanks AutoZone and thanks Jake at the Central Ave. store.

I was at the 1789 central Ave location in Albany. And Jake helped me so much. He didn't hesitate to come out while it was raining and changed my front bulb for me. He was great.

Excellent customer service. I'm a professional mechanic and this store has bailed me out 2 times. I'm not using any other parts stores anymore when I need something .

Told them i needed my car plugged in for a diagnosis
They came right out with the scanner and then printed me out the diagnostic

Excellent customer service! Went in for new headlight bulbs, was told there were different ones. Jake came out to my car to see which ones I needed. Showed me my options, then changed them out for me! He was so helpful and kind- I really appreciated the extra mile.

They helped me with some key fob batteries. Jake the store manager was very helpful and provided me with the tools and knowledge to change the battery. Also a great company to work for.

Very kind, helpful and knowledgeable. Even though it took some time to find what we needed, they were there every step of the way. The woman helping us, gave it her all and was very knowledgeable of how to find what we were looking for, even tho her company computer was off, she was able to help us get to the true product we needed!

Check engine light was on, so I stopped in and they plugged in their code reader so they could tell me what was wrong (this is a free service) and luckily it was just one easily fixable code. The employee was so pleasant and helpful with any questions I had about the o2 sensor. They also did not push me to buy the part from them which I highly appreciate.

I visited this place for new battery purchase and installment. They broke the fastening rod on top of the battery and the guy told me it should be fine as long vehicle not drive off the road. It is hazardous to drive unfastened battery.
I received call from GM and they fixed the issue. I really appreciate the response and the quick fix. Thank you AutoZone Customer Service and GM Jack.

Randy was excellent and guided me to the right headlights for me.

OMG best customer service ever!!!! Every time i enter the store they greet me as soon as i enter in. And if i need help they are there to help with my every needs. I will be coming back to this autozone

Had to go in for something minor (new battery for key fob). Javier was very helpful with getting the correct battery. He, and another individual (didn’t get his name, unfortunately), were very helpful with getting an uncooperative key fob put back together.

although I don't want my car constantly require something to be replaced, I do like to going back to this store. The stuff is so helpful and friendly. Yesterday I bought a few- bucks back light buld, they even offered free installation when one of the stuff saw my frustration in doing it myself. Highly recommended. Plus, this place s Very new and neat too.

They tested my battery (it was bad) sold me a new one and had it installed all within 15 minutes. Staff was friendly and helpful as well. Highly recommended!

NOEL THE MANAGER IS SO KNOWLEDGEABLE AND ONE OF THE NICEST PEOPLE IVE MET. HE TOOK HIS TIME AND EXPLAINEDDDD YOU HEAR ME EXPLAINED EXACTLY THE PART I NEEDED. THEY DIDN’T HAVE THE PART AND HE MADE SURE HE FOUND WHERE I COULD GET IT FROM.

Store was clean service was great

Every time I go there they have my parts I need, I have a classic car and it's not easy finding parts from 50 years ago, but they had the starter I needed, and when you walk in the store they greet you with a "how are you today" I really appreciate that and will be a customer of Auto zone only for now on. Thanks for the great service!

Highly recommend this place Jake went above beyond 4 me fixed my back windshield I will definitely go back
Prices r very reasonable

Jeff was superb at really understanding our needs. Outstanding communication and the entire store vibe and energy was completely positive thanks to Jeff we appreciate this kind of customer service will only come to this AutoZone.

Tyler D was outstanding. I needed a new battery and he helped me choose the right battery for my car. He was more than willing to install the battery for me and within minutes had my car up and running. When I offered Tyler a gratuity he explained that it was his pleasure to help me and that it was against Autozone policy for him to accept a gratuity. Tyler made me an Autozone fan. Thank you Tyler.

Cindy Lucier