The UPS Store

Kimberly is amazing! I came in for fingerprinting and she explained the process very well and took the time she needed to get it done correctly. She was friendly, kind, personable, everything an employer would want representing their company! I cannot say enough good about her!!! Great experience!

The people who work at the Sun City location are always very polite and pleasant, even when it gets busy.

Great service! The employees were very kind and swift with my return. I felt bad for the employees since there were people in front of me giving them a hard time. They were calm and tried their best to help them. Definitely coming back to this location again for my shipping.

Friendliness of staff makes going to this store pleasurable. This time of year sometimes retail staff can seem abrupt but not at this store.

New to the area and this store is fantastic. Friendly people that are customer service focused.

I had an issue regarding getting some licensing information processed that needed quick attention. Another company that was supposed to help me cancelled at the last minute due to staffing issues. I called John (Mgr) at this location and he rendered immediate and expert assistance even though his store was very busy as usual. Thank you John. This UPS store gets my vote for printing and mailing solutions here in Sun City FL.

Jon and Anthony both were polite and very efficient! I will never ship with no other carrier than UPS! Love this store!

These are the most hard-working, polite, and always smiling people under immense pressure that I’ve seen in my 50+ years in the corporate world. They never seem to get upset even when customers give them a hard time. They’re calm demeanor keeps everyone in a pleasant mood. They work fast and multitask many times. They deserve the highest pay that UPS pays. Thank you. SCC store employees and manager.

I just moved to the Sun City Center, FL and this was my first time going to the UPS store there. Kimberley was very professional, kind, and answered all of my questions to my full satisfaction.

Great and warm welcoming customer service/team! Always happy to be here!

Fast courteous service. Kimberly very helpful knowledgeable pleasant.

We use this facility often over the years. Always great service. Today Kimberly gave us great care. Jon always great!

The employees at this store are so helpful and nice. Granted, I understand this store gets busy, buts that’s not on the employees. This store is always very busy and yet the employees always have a great attitude towards the customer

Great customer service despite rude and impatient customers.

Store is always busy - but despite the non stop traffic flow staff are pleasant, courteous and quick. Having moved several times over the past few years and a frequent shipper, I can attest that this UPS store is the best I've seen. Very pleased with their level of service (and sometimes amazed at their level of patience even when customers are ill prepared and/or demanding). Would give 10 stars for that last one, if possible! Thanks for the great service!

Staff is always helpful and go above and beyond to help their customers. Kimberley always has a smile and does what she can to help you out.

The staff members are always super nice and efficient.

kimberly was so nice, helped me with all my needs, and made my son smile :)

I have been to many UPS Store locations all around the United States and the customer service of this location is among the best. From start to finish they were polite and helpful, even when I had to call back to have a ticket number added to the outside of the package. 5 stars will come here again. Thank you!

They worked fast and they were nice!