AT&T Store

Jasmine and Cesar are exceptional employees at AT&T. Their professionalism, knowledge, and dedication to customer service are truly commendable. They consistently go above and beyond to ensure that every customer has a positive experience. I highly recommend their assistance to anyone seeking top-notch service.

Jasmine was an amazing employee. She had great customer service and was very kind. She took her time fixing my phone !!

Ozzie and Rithy were so great on helping me purchase a phone and fix an internet problem on my dad’s phone. They were very nice, helpful, and funny. They made the process super easy and quick. They were also able to answer all of my questions without any hesitation. I would definitely go again to continue my business with AT&T and specifically with these guys! 🙌🏼

Rithy and Cesar are great. They were able to help me with my phone’s connectivity issues almost instantly. Awesome customer service from these two. They also have a very welcoming attitude. Thanks guys

Jasmine and cesar are very helpful. I had issues with my phone and they were able to fix it. Also when I came into the store they greeted me and felt very welcome.

Ozzie was very good with me! He was a great help when I needed to trade in my phone!

César did a great and awesome job ATT surfer he's the best Jasmine and Ozzie made me feel very welcomed but César went above and beyond for me very grateful

Exceptional Customer Service at AT&T Branch - Caesar and Ozzie Shine!

I recently had the pleasure of experiencing outstanding customer service at my local AT&T branch, and I can't help but share my positive experience. After a frustrating and unsuccessful phone call with AT&T's customer service, I decided to visit the branch to activate a replacement phone. Little did I know that this decision would lead to a remarkable encounter with two individuals who exemplify technical prowess and customer service excellence – Caesar and Ozzie.

From the moment I stepped into the branch, Caesar and Ozzie greeted me with genuine smiles and a willingness to assist. Their approach was warm, and they immediately made me feel valued as a customer. As I explained my situation, they listened attentively and assured me that they would do their best to resolve the issue promptly.

What truly set Caesar and Ozzie apart was their technical prowess. They demonstrated an in-depth understanding of the activation process, swiftly navigating through the system to ensure a seamless experience. Their proficiency in handling the technical aspects of my request was truly impressive, and it was evident that they were well-trained and knowledgeable.

Moreover, the duo maintained a high level of professionalism throughout the process, patiently addressing my questions and concerns. They went above and beyond to ensure that I not only had a functioning replacement phone but also understood the features and functionalities. Their commitment to customer satisfaction was palpable, making me appreciate the value of in-person interactions over phone calls.

In addition to their technical expertise, Caesar and Ozzie exhibited exceptional interpersonal skills. Their friendly demeanor and positive attitude turned what could have been a frustrating experience into a pleasant one. It's clear that they prioritize customer satisfaction and are dedicated to providing top-notch service.

Based on my encounter with Caesar and Ozzie, I wholeheartedly recommend this AT&T branch to anyone in need of assistance. Their exemplary customer service, technical proficiency, and friendly approach have left a lasting impression on me. In an age where positive customer experiences are often rare, Caesar and Ozzie have proven that exceptional service is still possible. Kudos to the AT&T team for having such dedicated and skilled individuals at the forefront of customer service!

Went into the store today to look for internet unfortunately my address didn’t qualify for fiber(Bummer) however I did get to meet three unique individuals who made my time there worthwhile I will definitely return to S El Monte in the future come in ask for Ceaser Osvaldo or Jazmin they’ll take care of you for sure

The customer service at this store is phenomenal. However, Cesar is above the rest! He was very patient with all of my wife’s questions (there was a lot) and answered them confidently. This is the store to go to!

Caesar and Rithy were amazing at providing knowledgeable information friendly customer service. Thoroughly enjoyed my visit and new phone upgrade!

Jasmine was extremely helpful & show me how to set up my auto pay easily. Thanks

This day has been so crazy been trying to unlock my phone for days couldn't do it went to the store Cesar helped me get through and Ozzie did a great job as well

Had a great experience here with the help of Cesar he was very helpful and very informative with all my questions. I highly recommend him !!! For any of your needs at AT&T.

Cesar was very attentive and knowledgeable about the products available and provided excellent service along the way! Ask for Cesar when you can, won’t regret that decision!

Caesar and Jasmine were very friendly and helpful. Had issues with my sim card and they got my phone working again quick.

Cesar was super helpful and very knowledgeable he is a master to his craft i was asking him questions left and right and he answered every one of them he is very professional I highly recommend him.

Ozzie was a great help he guided me through my new phone thank u

Rithy Cesar jasmine best service quick and fast super reliable came in thinking id be here for a long time i was out so quick.

Cesar and the south El Monte team came through for me today helped me restore service fast im grateful for them