The UPS Store

To say the CSR was helpful would be an understatement. He made my shipment process go as smooth as possible and I was in and out of the UPS store in less than 10 minutes.

Great, friendly and helpful customer service! A bit pricey, but helpful. They don't do"peanuts" filling anymore because it's not biodegradable. So ensure you have your own filling out be prepared to purchase "bubble" filling there. Goes for about $12 for a reasonable amount. They were extremely helpful, I just showed up unprepared🤦‍♀. Try to bring your own box of you can. Clean place and lots of parking.

I've been coming yo this same UPS store for over a year and there is always good customer service, they help you out with everything and provide you all the information you need. I love it.

Polite, friendly and it was easy as could be to send a return with a QR Code

I would like to extend a personal “Thank YOU” to the employee name Jonathan. I needed some actions on some documents that the local hospital required. I was greeted immediately upon my arrival to the store. He walked me through the process and was very polite and courteous. He went above and beyond with his last action of ensuring I got what I needed expeditiously. I wan in and out in less than 5 minutes and able to make it back to the hospital. Thanks again for making it an easy process.

He made sure my things was prepared for shipping for this special occasion I lost my daughter 4months ago he was polite helped in every way he could to make me secure of my packages making it to my granddaughter on time I wanna thank that man again at the Temple location #5884

Always a great experience at this UPS store, whether it's a complicated package or simple drop off. I came by during the lunch rush today to drop off my package and there was no line. No issues

Called about a delivery issue and unfortunately they were not able to help me with what I needed, but Tyler was extremely friendly and helpful with directing me to someone who could. Thanks Tyler!

I came in to send an Amazon package back today, I'm not sure what time it was, sometime around 2 or 3, there were 2 gentlemen working, one taller and one with dark longer hair, the young man with the dark hair was so nice, I wish I knew his name, he was so pleasant and helpful! Next time I go back I will get his name, but he was awesome!! I just wanted him to know he was great!! And ups, you have an awesome employee! Thanks again young man!

I came in on Saturday when it was decently busy. I needed a large print job done off my computer. They had a flash drive for transferring files since it was too large for email and took the time to help me get it printed. I believe the gentleman who helped me was named Mason- he was professional, friendly, and helpful.

My husband and I team drive and are out on road for weeks at a time! This UPS store has never complained about the amount of mail and packages we seem to pile up! If you want professionalism and to be treated kindly I definitely recommend this UPS store! The manager, Debbie Hallak, is such a very nice person and she will go above and beyond to help you!

This UPS location gives the best service. We live closer to another UPS store, but we decide to drive out to this one since the service is so much better. Every time we go an employee named Torben is so helpful. He is always kind, polite, upbeat and willing to help. Torben is a model employee and because of his service we will continue to use this UPS location.

I came in to send a decent sized package. It was a fast process and the gentleman was very nice. I would recommend this location for your shipping needs.

I usually deal with other locations but my closest location was closed and I’m really glad I ended up coming here instead. Not only was it less to send but I feel like it’s a lot better of an experience than what I get with other mailing locations.

The customer service is excellent. Debbie the manager was so helpful and caring when my package was not delivered on time. She went through the entire process with me including helping with a refund. I will continue to do business with this store.

I use this store to return my Amazon packages and the process is always quick and easy. The staff is always friendly and nice. It is greatly appreciated.

Hello,

Tavoya this morning was awesome! I come in about once a week to drop off UPS outbounds – (returns mostly from some of our Amazon Prime purchases) and your staff is always Attentive Courteous and Efficient. They always make sure to promote your other services as well.

As a former hotelier I can honestly say that you run a fine – hospitable business. It’s a testament to you and your leadership.

Kudos!

The Temple Texas UPS Store has the best people ever...i called with an unusual request...I wanted a large, wrapped, empty box delivered to my great niece for her 1st birthday. They got it done for me, including picking up wrapping paper elsewhere and the manager delivering on his way home. Thank you, thank you!!!

The employees here were so kind. I’m deaf, and the mask wearing makes it hard for me to read lips. The employees went out of their way to write things down and make sure I understood. They also signed ‘thank you’ in ASL! Great store.

I came in for a Notary and was greeted by Torben he helped me with all my questions and went above and beyond on everything I needed. His customer service was sincere and i just want to show appreciation because i know it goes a long way. Ill definitely be back here for all my shipping printing and notary needs. Thanks.

I brought Kent some framed art that is over sized and very special to me. I needed it to be boxed in a solid shipping box with wood outer protection and he did a very fantastic job. I would recommend Kent and the UPS store in Temple for any of your shipping needs.