GameStop

Really had a great experience here. Devin was honest, accommodating and a pleasure to work with. There are closer Gamestops to my house but I think I'll be driving the extra few miles here from now on.

Thanks Devin!

Went in last Friday and Tim helped me. He was great, kind courteous, and good humored.

The employees here are so nice!! 5 stars, amazing customer service:)

Everytime I go in, it's a pleasant experience. The selection is awesome. I have gotten many birthday and Christmas presents in there. The sales are great too. I bought all of the Uncharted games there for 15 bucks!
The staff is more than kind and capable of giving you the customer service you need. The store manager, John, has been nothing but helpful every visit. I would give it a 10 out of 10 but 5 out of 5 is just as good.

We love every GameStop! My son and I just enjoy walking around the stores and at times find the best clearance items. We have noticed that every store has very subtle differences. For instance, we felt that this store was more organized. Even their clearance items were very organized unlike other stores. I would recommend this store.

Mario is the all time best person working at this store. He is always nice & very patient too. My daughter always leaves there with what she needs thanks to Mario and he even managed to get in the game unit I wanted in time for my birthday. By far the best Game Stop thanks to Mario.

I had a great experience with Riley M. Very sweet and helpful. Helped me get a good gift for my brother! He deserves a raise!

Always a pleasant shopping experience here. Associates are all helpful and items are easy to find. Sorry to hear that it's closing and I hope the associates here are able to be put into other locations instead of losing their jobs.

The staff at this GameStop are very nice and have a good understanding of games depending on whatever console you have. The membership is also nice for this place in that you get a $5 coupon every month.

First time coming here, amazing service, workers are very polite, helpful, and easy going, not only did Lazarus help me with my purchases, and set up my card, but on top of it he answered all my questions with no issues, and in very polite and outgoing way!! 10/5* great place to visit🙌👌

THIS PLACE #1 customer service I have ever experienced. I have not only expressed this to about 100 people since my visit yesterday, I am going to write a letter in to Corporate and let them know about their staff at the Bloomingdale court location.
My kid's (6 & 9) dad moved to Florida and for Christmas sent them a Nintendo Switch and a $25 gift card each to use toward whatever they wanted at Gamestop, he then gave them a $50g.c for their bdays in January. We have an 8mo old puppy who managed to get ahold of one of the gift cards chewing it enough to destroy the mag strip and eat away the last 2 sets of numbers. All we had were the first 8.
I thought it was useless and expected to be told it was our fault and I would suck it up and put in what they needed to buy their firs game Super Smash Bros brand new $60.
NOPE I WAS SO WRONG!! Ronny called over the manager (I'm sorry sir I didnt get your name), and he had Ronny call customer service while I texted my ex and his wife asking for the powerpoints phone number or whoever's last name and zip code they put it under. No such luck looking up the account, BUT Ronny worked some awesome skill and after looking up the first g.c. number he had customer service do a search for all other cards purchased with the same debit card. They had found one that had all the same first 8 numbers and gave him the final sets. He entered it and the pin and BAM my daughter was able to buy the game her and her brother wanted.
RONNY, you my dear are a fantastic employee and above that a good human. See my son was home very sick with the stomach flu. My ex doesn't provide me child support and I am a single mom. You made my day. I am a small business owner (a salon suite called Monroe Hair Studio about 3mi away in Bartlett) I'm not trying to plug, I would like to offer you and the manager free haircuts for your help. I wish I had the means to give monetarily, or buy lunch to show my sincere gratitude.
I will not be shopping for my kids future games or accessories anywhere else. I honestly hope you are recognized for your kindness and hard work. With your customer service skills, you have just earned your company so much word of mouth free advertising from myself and all the clients I tell as well as my ex and his wife as they were happy the money was not lost. It's a rare thing to find such good employees these days. You made my day and my weekend and I can't thank you enough.

The staff is always really friendly I always feel welcomed every time I come in and I finally decided to become a member with GameStop (finally) and I also work right next door so that's really nice to

Very friendly, answered my 8 and 9 year old son's questions without being annoyed. Really made our experience at this location wonderful.

This is probably the best GameStop I have ever been to. Riki is super helpful and goes above and beyond. I will definitely drive out of my way just to come to this location. Thank you for all you help Riki!!

The gentleman that assisted me was very friendly and helpful. I was looking for a game and couldn't find it. He knew exactly what I needed and found me a new one.

Wonderful. The people who work their were very patient with both my boys. And their both have Autism. They left with huge smiles on their faces.

Every time I go in here everyone is always so nice, knowledgeable, and doesn’t care if you’re buying something or not. Sales are pretty good too.

Purchased a Neca Godzilla figure and the leg was broken when I opened him. My local store didn't have anymore but I called Bloomingdale's location and spoke to Lex and she informed me they had one left in stock and would happily place it on hold for me for an exchange. She was very understanding and not surprised with Neca history or broken figures. Thanks again!!!

These guys just helped me exchange my defective PS5 in 2 days! Unreal customer experience, couldn’t have been smoother!

Favorite GameStop! Mario and Lexi are the best. My husband and I have a rule to not purchase anything unless they are present! Love them!