Ashley Store

Evan was very helpful. He could have sold me furniture on Saturday but suggested that I go home and measure first. When I came back on Sunday, he took his time to explain the protection plan and helped me work out the best setup for my room. Evan is doing a fantastic job! I appreciate his thoughtfulness. I could not be happier with my purchase from this store.

Makenzie was so helpful when we were looking for our new mattress. Most of all not at all pushy which is something that can make me walk right out the door. She gave us all the information we needed, then was very patient while we made an informed decision! Can’t wait to get our new bed!

Sherri was very knowledgeable on every piece of furniture. She communicated well and answered all of our questions or concerns. There was no pressure to buy. Will definitely recommend Ashley to friends and family…..especially Sherri!

Makenzie M was extremely helpful and answered all of our questions! We wish every salesperson we encountered was as kind and helpful as she was! Thank you for providing excellent customer service!

Terri was absolutely amazing! She was knowledgeable and was able to walk us through all the processes of buying new furniture, protection plans and delivery. We can't wait to work with her again.

Mackenzie was super sweet and helpful! This was our first time purchasing our own furniture and she made the experience exciting, stress free, and comfortable! We definitely shop here again in the future!

Devan Cooley was a pleasure to work with. He was extremely attentive, polite, and did everything he could to get us the best deal. He helped us look around the store and worked with us on our budget! Would definitely recommend working with him!

I would love to thank Ashley Furniture store and the sales associate Makenzie M. in Springfield, Illinois on Chuck wagon Rd, for a job well done. Even tho we didn't purchase the lift chair at Ashley, MacKenzie was ever so patient kind and knowledgeable of what she was selling. If your looking for a great place to buy quality Furniture and be greeted by a great sales team. Then Ashley in Springfield Illinois on Chuckwagon rd is. Thanks again MacKenzie.

Makenzie was amazing through my furniture buying process. She wasn’t pushy at all and genuinely wanted to provide a positive buying experience for me for my new house. She was extremely knowledgeable, helpful, and even went out of her way to get me great deal on the furniture protection plan.

Exceptional customer service with Sherri Noel. In my opinion, she is an asset within Ashley Homestore & we thank her for her customer service.

Sherry was very nice! We bought a couch and the process was very fast.

Great experience shopping with Makenzie M. Wasn't rushed or forced into making a purchase. Makenzie did price matching to find the best deal. Explained all different options of financing. Felt so well taken care of that purchased additional piece not on the shopping list but that definitely will make the seating more enjoyable for friends and family.

There's a wide selection of furniture and decor. We previously purchased bed frames. They delivered and installed in our home. It was a positive experience. We're back for living room furniture. The staff is knowledgeable, patient, and friendly. Terri helped us this time. She was wonderful.

We were greeted as soon as we walked through the door and we felt very welcome. Sherri took the time that we ne6ed with us to show us everything with the style we were looking for until we found the one. She was very patient and answered all of our questions..Ashley is a great place to go for all of your furniture needs

Ashley furniture was fantastic. Walked in and was greeted by Sherry. She was fantastic answering all our questions, wasnt pushy at all and was even able to get our couch cheaper that the price listed!!!!! Highly recommend and great shopping experience!

Makenzie was so very helpful. I had her run multiple sets of numbers. She was more than happy to help. She went above and beyond and made the experience stress free.

Sherri was extremely polite and helpful. We showed her what we were wanting and she made it happen! Our whole family left happy 😊

Makenzie Mabe was extremely polite & helpful in our search for bedroom furniture. She addressed our questions and gave us time to look around on our own. She is very knowledgeable and we highly recommend her!

My husband and I bought new living room and bedroom furniture in September, not only did it come in very quickly but they held it for us until our home was done enough for it to be put in … when we opened it we notice that the couch wasn’t what we ordered. So we went in and seen our sales person Sherri Noel and she went above and beyond to make everything right..

Makenzie was very helpful with what we were needing. We were sort of indecisive with what we were wanting. She was able to give us information on each item and give us the best deal for our big purchase. Thank you Makenzie!