CVS

I’m so pleased I called this store! The CVS on Sunnydell told me my prescription was backordered and the entire cvs chain didn’t have it. I spent the day on hold with other pharmacies trying to locate. After no luck I decided to call another cvs nearby and they not only had it in stock, he had it ready so quickly. When I went in the store everyone was so friendly and happy. So refreshing. The pharmacist is awesome!

Maria, I apologize that it took me so long to write this review. I was in on Feb 26th 2023 and forgot to take the survey. Anyways, let me set the scene for you. It was a Sunday morning, 630 or so. Both kids are crying, the wife is tired and clearly overwhelmed and all three dogs are sick and wont drink or eat. Everything I did or said was wrong. As a veteran there are few days that I would rather be in the Middle East but let me tell you, this was one of them. I went into CVS to get some medicine and chocolate goodies for the kids and wife and hopefully find something for the dogs. After frantically running through the store, Maria stopped me and asked me if she could help. Not only did she point me in the right direction for the chocolate goods but after my long and unnecessary rant to her, while I was shopping she took the time to google some remedies for the kids and dogs that were available in store. She then found me and informed me of her research. The level of customer service she provided that day is second to none! It may not seem like it but Maria saved the day! Will definitely come back because of it.

idk the workers names but it was a younger man and a woman working tonight around 7 but i was having an allergic reaction and there was no benadryl left in stock. i went and asked about it and they said they was none left but they still jumped onto it to help me. the guy checked the stock room and the office for me while the woman went thru her own personal belongings to find me some and got me water bottle. i dont know if they know how much i appreciated that but thank you.

I switched to this CVS last week. (my 3rd in 2 months) I left the first one over the new rude Pharmacist. No matter how much I loved Michelle, this new one was rude to me AND my dr. Then we moved to the one on lakeview dr. Nothing really happened, the techs just seem miserable. But the real reason we switched was because of traffic. This one became close once you put traffic in the mix. Today I went to pick up scripts. It takes them significantly longer than any of the other ones we’ve used but I will tell you, the lady tech that helped me, was SO nice! Reminded me of the CVS I went to for 20 years before the new rude Pharmacist started. I think her name was Rebecca, that is what is on my receipt. Fingers crossed that all the staff is this cool!

I've read reviews about the pharmacy which are bad and IMHO misleading. Wait times on the phone, yes, it will happen sometimes. Put the phone on speaker and go do something until it's your turn.

Rude staff, NEVER had that happen there or the other close CVS. Becca is an absolute pleasure to deal with, Kennedy is also awesome. The problems arise (and I have seen this) when people come in and want things now or they were promised a script at 6:05 and it's not ready till 6:10.
An outdated item on the shelf? Can't go through every single item in the store to check dates, I'm sure the situation was rectified and you got a new iced coffee.
Everyone just take a second to live in their shoes, doctors, patients, relatives caring for sick loved ones all need things and they work their butts off to get it out as quickly as possible.

The Pharmacy staff is always here and takes matters into their own hands when my Doctors are too busy to respond to my voicemails. They know I cannot be without my meds. I’m so appreciative. They do their job the way they are supposed to. They are lifesavers 💕

Becca Christner and her team are amazing with sevices , the pharmacist always ask if we have any questions or concerns about the meditation. We have been with them for years and will continue. Great job guys

Becky was awesome to work with in the drive thru! She was very nice and patient with me while getting insurance set up. I appreciate her help and she made my experience there a good one today. 👍

Some of the nicest people that I have ever dealt with, are very prompt about getting prescription ready and notifying you when it is ready. Very friendly staff!!

Great customer service. Olivia went above and beyond to solve problems with garbled prescription. They solved all problems and got medicine to me on Friday evening without probable need to wait until Monday when Dr. office will reopen. Thank you!

Never had any negative experiences in my years of going to this location. Wanted to add a positive review to try and balance out so many negative ones.

Best drugs on this corner!

Great selection

I live in between 2 CVS’s. They are both 1 mile from my house but in the opposite direction from each other. This is my favorite of the two.

I mainly visit CVS for 2 reasons - makeup and healthy snacks.

As you can tell from all of the pictures I’ve posted, this CVS has an excellent variety of makeup products and even though this is a Saturday and the last day of the sales for this week, their stock is plentiful.

Now let’s talk about the healthy snacks. When CVS announced that they were going to put more of an emphasis on healthier choices (near the check out area), I rolled my eyes and thought ZERO IMPACT for me. But as they started rolling out these new items, I started buying 1 each time I stopped in for makeup. I found lots of stuff that I liked that wasn’t carried by my local grocery stores. That gave me another reason to drop in to this CVS - love those healthy snacks!

But...as you can see from the two pictures I’ve included with this review, there’s a lot of empty where products should be. It’s like this every single week (for the past 6 months) and that’s why I’ve knocked off a star on my review. It’s like c’mon CVS! You got me hooked on healthy snacks and then 50% of the time, I’m disappointed when I see empty shelf space where those snacks should be.

NOTE: 12/28/2019 Knocking off a star because it’s not cool to ignore the expiration date on your stock - especially when ya all make a big deal corporate-wise re: healthy snacks.

I under the pharmacy can be quite busy but when their are patients needing medication that should not lapse and the pharmacy tech is being rude and talking over you? That’s terrible customer service and highly unprofessional.

This pharmacy has trouble keeping medications in stock so I took two stars off. Otherwise, this is a good pharmacy.