Ranger West Financial & Insurance Services Inc

My company has been working with Brandon Harrison as our advisor for our group benefits insurance plan since 2018. I can't say enough great things about his service, professionalism, and knowledge. He is truly great to work with. I recommend him to any business, small medium or large, looking for a benefits plan for themselves or their employees. Brandon has also helped us with travel insurance as well.

Working with Brandon was an excellent experience. He was knowledgeable, professional and provided exceptional customer service through his advice and solutions. 10/10 will recommend him to all family and friends for their insurance needs.

Working with Brandon Harrison and RWF has been extremely simple and straight forward.
I have dealt with many reps in the past and I can say Brandon has been the most responsive and knowledgeable of them all.
I love how hands on he is and he takes care of everything on your behalf. As a business owner, the white glove service at no extra cost is much appreciated and highly valued.
I recommend working with Brandon Harrison at RWF.

Brandon and the team at Ranger West are fantastic. As the HR rep for my organization, I have been so happy with their attentiveness and quick response times to all my inquires. As a customer/user of the benefits they offer, I've also been extremely happy - great app to submit claims, fast turnaround, and wide coverage. I strongly recommend Ranger West.

I have been working with Brandon Harrison for close to a decade. He has helped me and my organization with navigating and acquiring extended benefits. I am very pleased with his services and would recommend Ranger West Financial for anyone who is looking for insurance/health benefit services.

Extremely happy with Brandon Harrison. He is always available and extremely knowledgable and ready to help with any questions.

I have been with Chambers for many years and I have found Brandon to be the most helpful.

Have had excellent service from Brandon Harrison for years. Brandon helps us with our employee extended benefits through Chambers and consistenly provides superior service. Let's be honest, insurance is probably not one of the top fun things for most businesses to deal with, and Brandon's wealth of knowledge, fast responses and commitment to a high level of customer service, makes everything painless...and dare I say enjoyable.

We love our group benefits and Brandon is always available quickly, to answer questions, or provide great examples. We are a small business team so fast and easy is so appreciated!

We have been working with Brandon Harrison for many years now. He has always done an amazing job with our compnay benefits. We are very please with his services. I highly receommend.

Brandon and his company Ranger West provide my business with health benefits. His attention to detail and customer service has been great. Would highly recommend.

Ranger West and its predecessor - all with Brandon - have been Green Sky's benefits program. Feedback from one colleague: "It's much better than my husband's program".

Ranger West Financial has been a great organization to work with. Their customer care, staff, and services have served our needs exceptionally well. Thank you!

We work with Brandon and can't recommend his services and support any higher. We can always trust that any questions are dealt with in a timely and professional manner. Would highly recommend!

The folks at RWF and especially Brandon have been terrific to work with. Over the past several years they have been responsive and informative.

Brandon and his team have provided top notch customer service to our company for the past 7 years. Highly recommend to any small business.

I have to say how happy we are to be a client of Brent and his team at Ranger West. Being a small business owner I didn't think I initially could afford to offer my employees a benifits package however Brent has set us up with the Chamber Group Policy and we now share the savings by teaming up with thousands of other small and mid sized businesses. The advice he has offered me over the years has helped me grow our business and and he's been a great help in introducing me to others in the Tri-Cities Chamber. Nothing but great things to say about Brent and Denise and the rest of the staff.
Would highly recommend.

Working with Brandon has been easy enough that I haven't had a lot of additional questions but when I do Brandon is easy to reach out to and always responds quickly.

I contacted Brent Ranger almost 20 years ago, shortly after the conception of my small manufacturing and service business in Port Moody. At the time, I relied upon his advice to choose the appropriate coverage for myself and my employees, the number of which would ebb and flow over the coming years. Brent or his staff had generally been very quick to respond to any questions I had over the many years of coverage. If i couldn't reach Brent right away, I would often receive a call back within the same business day.
Upon initial purchase I was advised that simply as a result of the order in which I purchased differing coverages, that I was sure to be 'double covered' in case of injury requiring both short term and long term disability. This meant that I would legally be entitled to a monthly amount from both insurance companies, and thus I continued to pay for both coverages.
Fast forward to 18 years of faithful premium submissions, to the very first time a personal injury resulted in my requiring monthly disability assistance. This is exactly why I had been paying all the premiums for nearly two decades.
Upon filing the claim I was quickly informed that no double coverage existed and that despite assurances, that I would only receive a single monthly amount, and even this was greatly reduced.
I immediately contacted the office of Ranger West and asked to speak with Brent. Thankfully Brent took the call and listened while I expressed my concerns. He said he would look into it and call me back.
Do you think that I ever heard back from Brent again? Despite multiple attempts to reach him again.....and again......and again, I was unable to be connected. I wasn't offered an explanation, or even an excuse. Brent didn't even have the guts to return my calls. He simply pretended that I no longer existed and he left me to fend for myself.
If I were asked by any budding entrepreneur whether or not I would recommend Ranger West Financial & Insurance for their company's insurance needs, my answer would be a resounding NO. I would offer this simple advice. Do not trust what he says, and if you simply feel that you must use his services.......then get EVERYTHING in writing.