Gravells Kia Narberth

The staff at Kia Narberth are fantastic.
They are friendly, helpful and always make you welcome.
Recently we had to hire a car, Tanya from Kia Bridgend helped us with a car, she is so lovely, nothing was a bother and I was kept informed all the time.
She dropped the car to Kia Narberth for me to save driving to Bridgeend.
An absolute star.
Thanks again Ian,Lewis and Tanya again for 5* service

Outstanding customer service from Jason at Gravels in Narbeth. We have just bought our 3rd car from them. So pleased with the friendly service we always receive from everyone. It’s lovely to go to the showroom and not feel pushed or hounded by over zealous sales people. Always very informative and above expectations. Would recommend to anyone that is looking for great service, informative staff and great deals.

Great customer care (thank you Jason, you went the extra mile at a difficult time for us) and a great product (again!)
Why go anywhere else? Total faith in Kia, and in Gravells at Narberth. Thank you so much.

We've been going to Gravells Kia for nearly 12 years now, on our 5th car, and Sales Manager Jason never let's us down. Always professional, considerate, honest and helpful. Wouldn't really consider going anywhere else with the service we receive. The maintenance/sevice team are great too. Our cars have always been ready to collect at the time we're advised upon dropping them off.

Great customer service from both Lewis and Ian. Really helped me out and went above and beyond. Exactly how good customer care should be.

What a difference a professional attitude to selling cars makes. ( Certain dealerships in Haverfordwest should take note). An absolute pleasure to deal with, and special thanks to Lewis for going above and beyond to get the car for us from Hereford.

I have been with Gravells in Narberth for 4 years now and their service is the best. I recently took my car in for an MOT and Service and when I had a question they were eager to help. They went out of their way to help and give me the best service they could.

I have been buying cars from Gravells Narberth for many many years and have enjoyed nothing but a very friendly, professional and helpful service. They all make you feel welcome and important to them. 👍👍

I have been to two events at Gravells Kia in Narberth and both were incredible. The professionalism and friendliness of the staff is second to non. There is a real family feel to the establishment, nothing is too much for the staff and they always go above and beyond.

The whole team at Kia Narberth provided fantastic advice and customer service. Special mention to Lewis for his knowledge and patience.

Just attended their EV promotion at the Plas Hyfrid in Narberth and drove the amazing new EV9, what an amazing experience and so well designed.

Bought my Kia from Lewis today who has been an absolute pleasure to deal with. No pressured sales pitch whatsoever, just as easy going as you could hope. I would absolutely recommend this dealership and Lewis is a credit to the business.

Lewis is who we dealt with couldn't fault him. Down to earth very helpful these things matter to customers

Great service,
Clean showroom
Very polite and understanding salesman
Will highly recommend to my friends and family

A most pleasant experience, extremely helpful and friendly. We spoke to Ian gravell and found him both professional and welcoming. Will definitely be paying these guys a visit again in couple of months time, thank you.

I have being dealing with Kia since 2020 and have had nothing but the highest and best customer service, staff are brilliant!! I even enjoy the yearly service experiance as I made to feel very comfortable while I wait and everything is done very efficiently. I would highly recommend this dealership.

Great service
I was just browsing for a Motability vehicle.

Best dealership I have ever been to. Very welcoming and go out of their way to help you find the right car with the best deal. Second time I've been to them and Lewis has been amazing!

I've just bought my new car from this garage and couldn't be happier. My customer experience has been fantastic. Professional and friendly sales staff look after you really well and nothing is too much trouble. (Thanks to Lewis who I dealt with thoughout the purchase process and his colleague, who I met on that 1st rainy Saturday afternoon). They sell a great range of cars. I'll definitely be going back to them next time I'm looking for a car. Great job 👍👌

Just purchased our new vehicle here at Gravells Kia Narberth. We were greeted with a very warm welcome and shown around the vehicles. Jason was superb from start to finish, buying a car has never been so easy. I can't recommend these guys enough. Thank you!