Croxdale Mitsubishi Aftersales

Bought a used Vauxhall Astra from this dealership. Louis was the person that helped. He worked really quickly to make sure the MOT was done in time for me to come up from London at such short notice. Good customer service and very happy with my car. Got a good deal.

Excellent customer service. Car was collected on time and returned 5 hours later fully serviced, cleaned and polished inside and out. A million times better than the dealer who last serviced it.

Having just bought a 12 month old Mitsubishi we drove from South Shields to Croxdale Mitsubishi as this was the closest service dealer to us.
Gary at the front desk was very polite and helpful throughout. We needed to purchase a spare wheel kit, and we also had a problem with the rear view mirror. I had accidently pulled the mirror from the main housing and it was left hanging in mid-air, making it virtually useless for viewing. Three people had tried previously to restore the mirror to its rightful position - and failed. All weekend I had visions of having to pay quite a lot for the repair due to the complications of re-fitting it. Whilst I was placing the order for the spare wheel kit Gary asked Aidan to look at it for us. Although he had never fitted this type of mirror before he had this one refitted back where it belonged in minutes. What a relief. A massive thank you to Aidan. Both Gary and Aidan are a credit to the company. So glad we chose to visit Croxdale Mitsubishi. Pencilled in to have all our services done here from now on.

Excellent service received today, had work done today on my L200, Croxdale quoted me £100 cheaper than the next nearest competitor and all of the staff in particular Rachel were excellent would definitely recommend and will use again.

Excellent service to my van,excellent front desk staff friendly and polite.
Only took a couple of hours,compered to 10 hours at Pullman Durham.

My wife and I were looking for an SUV, and there is a very good selection in the Croxdale showrooms.
Michael Beattie listened to our needs for the vehicle and recommended the Mitsubishi Eclipse 3, which has proved to be an excellent choice! He is always very pleasant and very helpful, and he made things easy for us, as well as making a good showroom cuppa!

Just an off the cuff vehicle enquiry but the staff spoken too were really helpful and not pushy. Which for me would make me a return customer. Jordan was very helpful.

I had a car taken in to Croxdale mitsubishi for warranty repair to be carried out during the time the vehicle was with this dealership I found the service to be excellent from the start Rachel on the serice desk was nice and friendly and very helpful she kept me informed by telephone call on the progress of the car and how things were going with the repair i also found justen to be likewise justen did his best at all times to solve the problem with car as quickly as possible and i found him very professional I would have no hesitation in using Croxdale mitsubishi in the future I believe I've had a good customer experience so thanks again Rachel and justen for all your kind help and support.

Mitsubishi dealer in the Durham area. After Oakleys ceased to be the local dealer some 18 months or so ago I thought I'd be travelling to Darlo or Newcastle when my engine warning light came on ... luckily was passing through Croxdale and noticed that Citroen and Subaru dealer had taken on another marque in Mitsubishi. So popped in to see if they could help. AMAZING. Fitted me in same day in fact almost within the hour for diagnostic checks and fixed the fault within 2 hours at a price which surprised me in a very nice way, free refreshments offered and a comfortable seating area with TV to pass the time as I waited. Very helpful and friendly staff and first class service, they even washed the car for me as part of the service (and it was filthy before hand) I've a feeling I'll be using Croxdale for as long as I own the Mitsubishi from now on.

Spoke with Richard fantastic service, very informative all information at his finger tips left feeling accomplished at what vehicle we required. Will definitely use this garage again

First class service from Chris Andrew nothing any trouble very patient when selecting our new car would highly recommend this garage

Very helpful and polite staff. Well organised and up front regarding costs etc. Parking might be a bit tricky at busy times.

Knowledgeable, friendly staff. Answered the questions we had straight away. Nothing was too much trouble x

Can't find anything to say but many thanks to Chris and Jordan for making the buying of my new car a very pleasant experience

Very professional service . I was only in about 40 mins fixed problem with Android auto with a software update . Very happy thanks

Although the car I looked at was not for me, the lad I dealt with was, professional, friendly, and helpful, some cracking cars on site. 👍

Chris Andrews was an excellent ambassador for Mitsubishi. We may be back to order in July.

Could not ask for a better service especially of there rel Ritchie was an a round experience

Great staff all willing to help.
looking for a new or second hand car
Worth having a look

Great customer service, Michael had great knowledge of the different cars I was interested in.