Mallard Jewellers And Pawnbrokers - Basildon

I requested a written valuation for my engagement ring, due to a misunderstanding on my part I was a little disappointed with what I received,
Mallards customer service is second to none as they ensured I left feeling extremely happy and well looked after when it was my error. I also had my wedding ring resized and they did an amazing job at a fair price in record time to ensure I had the valuation and ring ready together. I wouldn’t hesitate to recommend Mallards to my family and friends and am happy to return as a valued customer.

I recently purchased an absolutely outstanding Rolex Submariner Date from the lovely Tina at the Basildon branch. I had cause to visit the Basildon branch 2 years prior to my purchase and Tina and her colleagues were very helpful. I immediately got a good vibe from my visit, I decided at that point that I would be choosing them when I came to purchase my Submariner. They are decent, fair and they are very kind. I would recommend any purchaser to visit one of Mallards Jewellers branches so that they may experience the same level of customer service afforded to me.
Simply superb company. Thank you Tina.

Had an item of jewellery repaired for a surprise for my partner.
Come Christmas as she opened it they had done a stunning job. Which I already knew.
I was expecting to pay a lot more but price was better than I thought.
End result you would even notice where it was repaired.
ALWAYS USE MALLARDS.

Purchased used watch - arrived as described. Swift delivery. Was also issue with payment (from my end) they assisted with resolving

Purchased some gorgeous pieces from here, they were delivered really quickly and the customer service was great, Would recommend 👌

What fabulous service, especially from Tina when purchasing an item for a surprise for my daughter for her 21st birthday. Tina was super helpful, professional and an absolute credit to the business. Will definitely recommended and use again, well done and thank you!

I just want to say a big thank you to Mallards after the way they reacted to help us after our Mum's jewellery was sold by a family member.
They gave us it all back with no quibbling and even included a free valuation and advice.
I have never been a fan of these places but they couldn't have been more helpful.

Bought the most beautiful ring
Lovely girls so friendly
Would definitely go there first

I purchased a lovely diamond ring today ,the staff where very helpful in me finding the right ring for my 25th wedding anniversary. I love it and my husband liked it too. The two members of staff was very nice and friendly. I purchased another ring to while i was there. I will deffently be going back to mallards.

Superb service, had a bracelet repair done and it come back perfect and super clean and shining, so popped in on the off chance to see what wedding rings they had as I was looking for something a little different!, Kealey showed me some pre-owned which I was sceptical about however I found the absolute perfect ring and at a fraction of my budget!. Kealey was super helpful in helping my OH find his too! Definitely recommend x

Excellent service from all the staff at Basildon. Bought and sold watches with them and would certainly do so again. Thank you all

Such a lovely lady. Couldn’t have been more helpful

Very helpful, friendly and professional. My charms arrived quickly and safely

Friendly and helpful staff, gave me a good price for my late mother's Jewellery. Many Thanks!

Brought a sovereign from there good quality highly recommended good customer service

As always marteen has gone out of her way to find me exactly what I want,never go anywhere else well done girls

Grateful for the staff help in the basildon branch very helpful and Tina expecially many thanks Tracey Smith x

popped in here today staff so were so loverly and a very nice warm welcome from the sucrity guy thanku

10 stars excellent services