Hilbery Chaplin Laindon

Thank you so much to Paul and his team at Laindon. We were so impressed after being very disappointed with the first estate agents we used. The quality of the work from the description of our property through to the photos were outstanding and you could clearly see from the very beginning of meeting Paul how dedicated he was to his job and doing his very best to sell our property, which was achieved within 2 weeks.
We would definitely recommend again, and have done since the sale of our property.

I have been finding purchasing a property very stressful, working through all the jargon, until I spoke with Karen at Hilbery Chaplin in Laindon. She is a breath of fresh air. Hilbery Chaplin could not have a better member of staff. Lovely, kind, honest lady.

I have had the absolute pleasure of working with Hilbery Chaplin over the last couple of years and what an honour it has been. Partnering up with them to assist in providing mortgage advise has been one of the best parts of my career so far.

I am lucky to work with a brand that provides not only an exceptional service in their sector but who focus so heavily on each and every client’s journey individually. They are constantly looking to strive to ensure that everyone they work with has a seamless experience whilst going through what can be a stressful journey in the homebuying process. They understand exactly what is required and is always available to assist in any way they can and go above and beyond.

The core value's that we both share of ensuing clients have full transparency and feel supported, heard, and understood whilst going through the process is seamless. A customer’s journey is the core focus of every transaction and Hilbery Chaplin are only a phone call away to assist with any concerns.

Working as mortgage broker, the support provided by an estate agent is invaluable to assist in a smooth transaction and Hilbery Chaplin are exceptional in their field in providing this service. Their kind and caring approach make them a top choice for anyone looking to buy or sell their home and I want to truly thank you for helping all my clients and having you by their side throughout is never under appreciated.

I truly look forward in continuing our journey together in helping many more people in their home buying journey.

I am an estate agent of 40 years experience and offer estate agency training to agents across the UK, including Hilbery Chaplin. I have just spent two days with the fantastic team at Laindon office and am VERY impressed. Their experience and knowledge is second to none - they REALLY care, Highly recommended!

Thank you to the team at Hilbery Chaplin for your wonderful service in our purchase of Tyelands meadow , Karen , Paul and everyone were always helpful and we cannot thank you enough for being part of this process. Great team. Thank you for our beautiful home l.

I just completed my sale of my flat in Laindon.
I had several estate agents visit myself to give me quotes, from those I got exactly the same price quoted, I chose Hilbery even though they were not the cheapest, I chose them because I liked Paul, and I thought he would work the best for me. It turned out I was absolutely correct in my choices, I sold my place on the second viewing, at the price I wanted, many thanks Paul and all the team at the office.

John Gauld

We can’t thank Hilbery Chaplin enough for their knowledge, guidance and support during our recent house sale. Paul, Karen, Valerie and Saskia have been amazing and have ensured the process has gone as smoothly and efficiently as possible. A huge thank you :)

Highly recommend Hilbery Chaplin. Lewis Gunner was amazing, very professional , kind and courteous. Kept me informed about everything. Always on time, the ideal estate agent. Thank you Lewis.

I cannot praise the team highly enough. The way they have treated us has been outstanding. And the house was sold within a week. Total professionals, and simply lovely people. Our gratitude is eternal. Thank you all so much.

We have used Hilbery Chaplin in Laindon a total of 3 times in the last 25 years or so and each time they have been exceptional.
The staff are friendly and polite and really do go above and beyond.
They were really understanding and helpful during a difficult and stressful time for us and completed our sale with the minimum of fuss.
Every query and question we had was swiftly and professionally answered by Paul,Saskia, Karen & Valerie..
We would heartily recommend them to anyone looking for a quality moving service.
A special BIG Thank you to Karen for all your recent help !

Purchased a new home for my mother through Hilbery Chaplin, professional all the way through, excellent communication through Valarie, she kept me updated throughout the whole purchase to handing over the keys, very professional and warm, couldn't of asked for more. Well done to all involved.

I sold my flat 1 year ago. Paul Wood from Laindon branch was extremely helpful during the sale of my property. Constantly keeping me up to date, always returning my calls and offering advice whenever I needed it. The reason for this review is I had to contact Paul today and I received the same warm welcome I had always received for him. It was like chatting to a friend! He was able to help me and called me back to tell me what he had done. Excellent service!

All in one day book visit offer acceptance of the offer!
Very good communication
Go for it
Well done Karen& team in Laindon Office

Have just completed my purchase with Hilbery Chaplin. Very happy with their service throughout the whole process, from the initial ease of arranging my viewing, to the post sales support. There was none of the usual nonsense you get with most estate agents, just honest people doing their job. Particular thanks to Valerie and Hollie.

We recently sold and purchased through Hilbery Chaplin and would advise that we received a high level of service. What was potentially a difficult transaction was handled professional and timely. Good advice was received and we was kept informed regularly of any updates and progress.
I have used Hilbery Chaplin on several occasions and they deliver a level of service not usually associated with Estate Agents. Well Done.

Would like to say a huge thank you to Hilbery Chaplin and the team especially Saskia. Made the whole process easy and had brilliant customer services throughout. Made us feel comfortable and feel in good hands and good communication through the whole process and couldn’t do more to help.

We recently sold and brought through hilbery chaplin and I cannot fault anything that the team did.
After feeling slightly disappointed that our property hadn't had any offers after a fair few viewings, Valerie went out of her way to come by and offer advice and guidance.
4 days after this we recieved our offer!.
Paul catered to our every need and was nothing but transparent with every part of the process, he knew exactly what we wanted and was very patient with our very specific list of needs for our new home and after looking at several properties he found our dream home.
Karen was consistently keeping me informed of how the exchange of contracts was going and in the 6 days it took due to the top of the chain she absolutely worked solid to get exchanged before Christmas.
I can honestly say that if you want an honest, hardworking no nonsense or hardsell estate agent then hilbery chaplin laindon are exactly who your looking for.
Thankyou again.

You have got a fantastic team. More importantly, thanks Karen your support and professional advice is priceless.

Couldn’t be happier with the service we received from Saskia in particular. From start to finish she was always on the same page as us and ready, willing and able to answer any questions. Always very responsive, made the process feel easy, and worked really hard on our behalf. Extremely pleased, no regrets!

I have bought and sold properties with Hilbery Chaplin and found that both sides of the transactions were dealt is a very professional and efficient manner. The staff offered me an excellent service and were courteous and very friendly at all times. I would have no reservation at all in recommending them to anyone who wishes to sell their property or to seek any advice in a potential purchase in area. Keep up the good work ....Mr A. Baker