Toolstation Thurrock

Staff where really helpful when I needed some advice and was able to buy everything I needed in one spot.

Was served by Lee who went over and above to help me and made my shopping experience quick, easy and helpful. With customer service like that I will definitely be returning.

Charlotte was absolutely fantastic in helping me. Kind, efficient and quick to answer my queries. 10/10 would shop again

Michelle was extremely helpful with advising me on the various options available for the products I needed. Would definitely recommend!

Great, clean store. Was served by Charlotte who was very helpful with my order

Hannah and Michelle and the rest of the staff are always a pleasure to be served by, always going above and beyond and there duties

was served by Charlotte who was so happy and exited to help me with what i needed. so quick and easy just fantastic service. always smiling and overall polite. will definitely be returning! fantastic service

Great Customer service from Lauren. Location is easy to access. Good Covid-19 sanitising setup at the entrance for customers & guest.
Lauren was very knowledgeable on the items I needed and promptly located them and offered options. Talked me through the paperless system via online account setup to ease repeat orders and track purchases. I signed up without hesitation.

Courteous, Good humour and Great attention to customer needs. Will highly recommend.

James rich was really helpful and helped me find all the stuff I needed to paint my house

Amazing staff, Michelle was very helpful and very polite she went above and beyond to help me to complete my order. I will be shopping again thank you so much tool station a pleasure to shop with you.

I have been using thIs store as a local one for a couple of years since it was open new. The prices are similar but don’t buy the bottom shelf product as is waste off many and time. The staff are friendly and helpful. Currently they are doing click and collect but all sorted on time.
Very good prices on top brands, very competitive to others competitors.

Served by a lady named Michelle who was so helpful Happy nothing was too much trouble for her . I would certainly recommend her for 5 stars.

Ordered online, click & collect, very easy process. Arrived at the store and service was quick, friendly and professional, Stephen even carried my purchase to the car. Thank you

Great store, got everything I wanted from there and more when I picked up my orders, very helpful friendly staff. Great range of products and good prices. Would recommend

Had a small issue with wrong parts I bought. Staff member Shelly was incredibly patient and very helpful in finding me the right parts that I needed. Customer service should always be like this!

Excellent customer service a lady named Michelle was very helpful and funny my visit was more fun than I expected

Great attitude by a lady staff served me today around 10am, welcoming and pleasant, willing to go beyond expected to provide world class experience. Didn't capture her name but she definitely deserves a recognition.

Since covid 19, they have a click and collect service or delivery service only, the website is easy to use. When you arrive to collect your order the social distancing is set up well and the staff are always friendly and helpful.

Was served by brad, really friendly and was on hand to assist me in getting the right tools that i needed! Defo made the shopping experience a breeze and had a very good manner whilst being served.

Came in store today and got served by Michelle with a lovely smile very helpful and very knowledgeable first class