Second Steps Durham Road Nursery

My son has attended this nursery for over 5 years and I couldn’t fault it. He loves it here and at the staff are all amazing. Highly recommend

Absolutely love this nursery setting for my child. Full of supportive and welcoming staff, my child has imoroved so much with his speech and social skills since starting.

Lovely playgroup!!! All the staff are nice and my daughter loves it there!!!

In the end very satisfied.Great team, My daughter loves there.

Absolutely shocking nursery experience. The staff are very fake, unorganised and unprofessional. If you pull them up on something, the whole attitude changes. Please be aware of their no packed lunch policy. They misled me for the first 2 weeks pretending it was alright to bring in pack lunch and then all of a sudden they refused my son his lunch and water and then completely denied it. A 4 year old has no reason to lie. They then accepted that it was their fault due to lack of communication. If you use early years funding, they will not transfer the funding to a new setting. They messed me around so much. My child missed 8 weeks of childcare and they pocketed the money for no reason. Utter crooks who shouldn't be allowed to operate as they're only interested in making money😡.
Please don't fall for their lies like I did, always trust your intuition and gut feelings.