Toolstation Cheltenham

Have been going to toolstation at least 3-4 times a week recently to get things for a house renovation. The staff are always friendly and very efficient. I never have to wait very long to click and collect or when ordering in store.

I've been using this branch for all sorts of different items, they are well located,good levels of stock, well priced and FRIENDLY.Great service no matter how much you have spent. The set up for click and collect is good, ready to collect in minutes, well informed by text and email and well signed posted at the branch.

Absolutely fantastic branch. Particular thanks to both Chrissie and Nick who have been brilliant help to me over the years. The branch is always there when I need prompt materials/ parts. Great long opening hours and 7 days a week too! Big thanks from Poppy Group ltd (John)

My son is a carpenter apprentice and we have bought many items from tool station over the past year. I can not fault the staff in the Cheltenham branch. Always so friendly and helpful. Ordering online and very quick response for collection.
Well done Cheltenham team. Keep up the good work.

First class service every single time, all the staff are helpful and friendly. The manager (sorry don’t know name) is super professional and always tries to help with everything. I would go here every time, I’m a professional carpenter and choose to buy all my ironmongery and screws etc from here, the prices are better than everyone else.

Since Covid and lockdown I expected long queues and even longer waits.
Placed an order today, within 2 mins had a reply to say ready for collection, quite common.
Picked up with ease always excellent service.

Always easy to deal with, reasonably good value for the money on most things. Been using for years now and their delivery side is usually pretty good too. Chrissy's always helpful and it's good to see she's still there.

Great service today from Kevin at Toolstation, Cheltenham who was cheerful, helpful and efficient even in the face of downright rudeness from a potential customer who objected to queuing. I wasn't quite sure of the exact product I needed but he took the time to help and we found just the thing . Top man and top place.

I've used the Cheltenham branch more over the last couple of months than ever before as I suspect as with a lot of other people there's been more time to catch up on all those neglected jobs as well as taking on new ones.
The branch has been brilliant with items ready for collection almost instantly. When I've needed advice on things Joe, in particular, has been excellent; even letting me know, when I was collecting another item, that they had just received some FFP3 masks - which I needed for removing some asbestos sheeting (not a choice or panic issue, these masks are the minimum safety equipment for low risk asbestos). Outstanding service and as always very competitively priced. They've really stepped up to the mark to help get things done during this COVID period.

Absolutely amazing! Called in for parts to get me out of a situation on a Sunday. The guy went above and beyond to help and found parts I desperately needed that weren’t on the system. Wry helpful and thank you very much!!!

Really efficient service at Cheltenham Toolstation, despite all the social distancing measures that are needed. I wanted a wet and dry vacuum cleaner, I hadn’t tried a click and collect, just called in, on the off chance. The staff were really helpful, looked up the item for me, had it in stock, and I was sorted in less than 2 minutes. Thank you Toolstation Cheltenham - great staff, great welcome, and a pleasure to use the store.

Great store! Always got good stock in! Staff are amazing and friendly and so helpful and very professional. Highly recommend.

New manager was fab today. Thought I'd need to wait hours for delivery but he sorted me out with alternative items.

Great experience, use them regularly as a tradesman. Always treated well and Chrissy and team are very helpful. Would recommend them over their competitors any day.

Always friendly staff. Helpful when I have a query or a problem. Stock levels good. I obviously use this store too much as they know me by name and postcode!

Great store for DIY. Competitive prices and I can often find things here that are not available from Screwfix.

Friendly staff, great service and prices a fraction of those at the likes of B&Q. My first point of call when I need anything now. Can’t recommend any more highly.

Excellent friendly service from the staff, great range of trade quality products available at the best prices locally

Friendly and helpful service and staff. Use them quite frequently. Always good on price. Highly recommended.

Staff always friendly, they've been particularity good on the click and collect dung Covid restrictions with orders being turned around for collection really quickly. Thanks