Smyths Toys Superstores Cheltenham

I am currently wheelchair bound, my sister asked me to pick up several items for kids presents. The manager, Paul, came out to the car and checked the order and brought the items to my motability car. A top man, Smyths should be proud.

Visited it again and Shaun was helpful carrying my items around the shop and to the car. Great 👍 help. During another visit Mort helped carry my shopping to the car. Brilliant service as always.

Thank you to the team member who on Saturday 4 November was incredibly patient with my son and I when choosing his Pokémon cards, and for being so kind. Thanks again 🙏. Also loved the Christmas mini sets in store.

Went into the Cheltenham branch today and was served once again by 'Mort' ! He always brings a smile to my ,and my Wife's face. If only more shop assistants learned to be like Mort !

My wife and I went into this store on Sunday to learn a bit about pram sets and car seats. We were helped by Katie who was incredibly helpful, knowledgeable, polite and professional. We had a lot of questions from some very basic levels and Katie was extremely patient and did a fantastic job of showing us through the ranges and options. She attentively listened and asked good questions and dealt with us both equally. I don't review often, but this member of staff is an absolute credit to the company and deserves maximum recognition for her commitment to the store and it's customers.

Large range of toys at competitive prices.

All the staff seem like they actually want to be there. They're also knowledgeable about their products.

The occasional events held onsite are always fun too.

Parking is pretty good and there's a McDonald's within walking distance for a bite to eat after a visit.

Went in this afternoon @ Cheltneham store to do some Christmas shopping and was helped by Ben he was very helpful and knew about the right toys to buy for my 7 month old.

Mort was very helpful, patient and kind in helping us. We made a great purchase, thank you. Also the lady assistant who helped retrieve things from the top shelf.l for us to try.

Massive toy store with lots and lots of toys!! The aisles are big and very high. A child's dream store !

I came into the store in the hopes of finding some forntnite toys however to my misfortune was informed by the very helpful retail assistant Shane that they unfortunately had removed most of their fortnite toys, please bring them back!

Aimee from the Cheltenham branch couldn't do enough to ensure the safe fitting of my new car seat. She is a credit and goes the extra mile! Great work and thank you!

Wonderful place to get everything for kids at one place. Nice and helpful staff make you always feel comfortable to find anything specific.
Great Shop 👍

What a lovely, happy, friendly member of staff Mort was at the cheltenham Smyths store today. Thank you. Wish there were more like you around

Great selection of toys and a wide range of other things you would expect to find a shop of this kind. Great prices with some good offers. The location is good too. No need to always trek over to Gloucester for Toys R Us.

just brought a car seat for my grandson. The staff were so helpful, and totally clued up on what would be best for him. The young lady even fitted it for me. Great experience

Good toy store, gets quite busy, as you can imagine Christmas gets very chaotic and where it is situated traffic gets very busy, but at least it has its own parking area.

Nice shop for baby stuff and games for kids and adults alike.

Another excellent visit to Smyths in Cheltenham. Fantastic advise from a member of staff with lots of product knowledge and lots of time to support us.
Many thx

Excellent service, very competitive pricing, and free delivery. Ordered a Joie Mimzy Snacker highchair yesterday afternoon and it was delivered this morning. Very pleased with the product.

Good toys there

Served by an amazing lad called joe. Helped me with disabled brother 😁