Imperial Hotel, Tenby

I had a lovely stay. Room was big and clean. They are dog friendly so we were able to enjoy the stay with our beloved dog. Hotel staff were friendly, accomading and very helpful. They let us leave our luggage after we checked out because we had a few hours before our train. I would book again at this hotel. We had a beautiful view of the sea from our hotel window.

We have enjoyed a few drinks here, as well as a few pots of tea. A nice view of the sea as well as indoor and outdoor seating.
Very handy as it's open for long hours so nice to get a break from the wind and have a sit down. Staff are very friendly

I booked this hotel even after reading the bad reviews.
Everyone’s expectations are different but I had a fantastic stay here. Amazing view. Staff extremely helpful and friendly and it was clean and it was tidy.
People need to remember this is an old building so don’t expect all modern interiors/decor etc but with that said we did see that one room was in the process of being fully redecorated.
This building has lots of character and I would certainly stay here again.

This is one fantastic hotel with its location and views from the bar dining room and our spacious and spotlessly clean room as was the hotel throughout. Food was plentiful and delicious. All the staff welcoming and done with efficiency. Dogs were welcome which is noted for us to come again with our own two.
As was the wider area of tenby. In short the imperial hotel tenby is an absolute credit to tenby and south west wales area.thank you.

Just had a great stay the staff are super friendly and helpful . The room was amazing with fantastic views and it's very dog friendly too which is great as we took our Scrappy Dude with us and he loved all the attention 👍👍 very clean and tidy and I would defo come back and recommend to anybody that's thinking of staying 😊

From arriving at the hotel to checking out, every member of staff was extremely friendly and welcoming. The barman was a good laugh and each member of staff gave us a delve into the history of the area. Views from the hotel are up there with some of the best I've ever seen. Very peaceful place. The rooms were very large and clean. Would highly recommend staying here not just for views but professionalism of the staff.

I stayed in yr hotel from the 6th until the 10th of May.My room was lovely and the food was really tasty plus it wasn't 2 far 2 walk into town.And i'd like 2 say thank you 4 lking after me when i had my epileptic fits i am now at home and lking 4ward 2 my next holiday in the Isle of Wight next month.plus my bedroom was nice.I will definitely come bck 2 yr hotel.xxxx

Visited during the Tenby Blues Festival as they were a participating venue, so didn't actually stay. The Hotel is beautiful tho, with incredible views! The staff were lovely, helpful and accommodating during the festival. Brilliant themed menu on the day. Great selection behind the bar too. A great part to a fantastic weekend as a whole

As most comments say the Hotel will be glad of having much needed updating.
Hopefully the update and decor will be sympathetic to the era of the hotel and bring it back to it's glory.
We have just had a wonderful two days for special occasion..The view was spectacular and the sound of the waves ...so relaxing.
Breakfast was absolutely fabulous..couldn't have wanted more and the staff were lovely.
Bathroom quite small but okay. Room was huge ..view spectacular but needed updating all round...look forward to staying again hopefully rooms and corridors have paint and more attention to detail with decor .

Warm Welcome and very friendly service throughout. Great views with Clean and well presented and equipped Rooms

Great location, good food, large rooms.

We had a super holiday it's in a Great position and lovely staff friendly and helpful. Food really good plenty of choice. Yes the Hotel is a little dated but it's clean and there is a warm welcome and they are doing it up in stages.

Got to say we really enjoyed our stay. The staff were fantastic, very helpful, and very welcoming. Nothing was too much for them. they always had a smile. The breakfast was really good. When we go back to Tenby, we shall definitely book a room there

Great hotel, great location. Very friendly staff. Room was quite big with sea view. Food was excellent. Highly recommended

Very nice hotel really polite and friendly staff, the room was massive and spotlessly clean with amazing views of the sea (room 30) the prices In the bar were actually cheaper than the bars in the town, highly recommended hotel in my opinion and I'd definitely go back again, very pleasant experience

Brilliant stay this past weekend here. 4 of us stayed plus 1 toddler and 1 dog. Customer service was perfect. We felt so welcomed on arrival and every time we passed through reception. It’s clear the hotel is a bit dated but it was spotless. Would definitely recommend and stay here again.

Warm, driendly hotel although 3 star rated. Staff friendly and helpful. Room comfortable and suoerb view over the sea. Room 29 has it all. Only problem is that there is no car parking. Car park down the road.

Booked 2 nights here on a groupon deal , lovely clean room and staff were very friendly , buffet breakfast was fab ( apart from no mushrooms or tomatoes ). Superb evening meal , the hotel was being renovated , but this did not affect stay in any way . Look forward to going back in summer when we can use the Terrace lounge

Ok, I have read other reviews, here is my take. Loving it.
Food is great, lots of choice. Location is fab, multi choice 3 course evening meal, help yourself buffet breakfast, no limits! staff are great! Beer is cold, thank you Martin(i) and bar staff.
Basic room, a bit warm but we arrived with a couple of fans so no worries! Slept well.
Not wheel chair friendly!!! Mad maze to get to the room, but there is a lift.
Due to renovation to the outside of the building, scaffolding is up.spoils nothing.
Cheapest parking is a couple of minutes walk along the promenade, 72 hrs is £20.
Slightly closer ...I mean slightly, is £10 per 24 hrs.
Family and dog friendly.
Would I stay again? 100% YES.

We had some issues with the room heating and reception staff tried to resolve the problem with maintenance but who were unable to resolve it immediately due to lack of spares. We were then upgraded to a premier room with seaviews! The reception and dining room/kitchen staff were excellent under difficult conditions due to staff shortages. The food was excellent.
One could nit pick pick about some of the decor inside and out but it is due for a major refurbishment very soon. Overall excellent value for money and will definitely return.